Jobs in the United States

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Added 2 mins ago
TT
RADIAC Test Engineer (TOC)
Torch Technologies, Inc.
Remote, United States
- $65 to $75 USD / hour
Torch Technologies Inc., is seeking a Temporary On-Call (TOC) RADIAC Test Engineer to support U.S. Army Radiation Detection, Indication, and Computation (RADIAC) systems. The ideal…
Added 2 mins ago
Cloud/Infrastructure Engineer
Torch Technologies, Inc.
Colorado Springs, CO
Torch Technologies is seeking an experienced Cloud/Infrastructure Engineer to join our team in Colorado Springs, CO, supporting critical Department of Defense enterprise and mission…
Added 2 mins ago
ZI
Azure Virtual Desktop SME
ZENITH INFOTEK LLC
Chicago, IL
- $50 to $55 USD / hour
…Azure Virtual Desktop (AVD), Windows endpoints, and endpoint security platforms. Ensures secure, reliable, and efficient end-user computing services through automation, endpoint lifecycle…
Added 2 mins ago
R
Solution Engineer
Revinate
Remote, United States
- $95,000 to $150,000 USD / year
…sits scattered across the PMS, the booking engine, the spa system, and whoever happened to be on shift. Revinate brings that story together. We connect and clean guest data from every…
Added 3 mins ago
Specialist, Test Engineer
L3Harris Technologies
San Diego, CA
We are seeking an experienced Test Engineer to support the design verification, characterization, and integration of automated RF test systems and subsystems (ATS). The ideal candidate will…
Added 3 mins ago
Senior Systems Engineer, Neuromodulation
Abbott Laboratories
Plano, TX
…into robust, verifiable solutions. You will maintain a whole-system perspective across implants, leads and electrodes, external accessories, patient and clinician applications, and their…
Added 3 mins ago
Senior Staff Platform Engineer
Veeam Software
Remote, United States
…scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in…
Added 4 mins ago
Senior Systems Engineer
Peraton
Arnold, MO
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading…
Added 4 mins ago
Systems Engineer - DoD AI Program
Peraton
Springfield, VA
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading…
Added 6 mins ago
IS
Engineer, System III
INFORMATION SYSTEMS SOLUTIONS, INC
San Diego, CA
- $130,000 to $140,000 USD / year
Information Systems Solutions (ISS) is seeking an Engineer, System III to support the NIWC PAC Information Technology Management Support Services contract. A Systems Engineer, also known as…
Added 8 mins ago
CA
Project Coordinator
Cyber Advisors
Remote, United States
- $55,000 to $70,000 USD / year
Coordinate change orders, project handoffs, closeout activities, engineer acknowledgments, system updates, and billing notifications with the appropriate teams.
Added 8 mins ago
IS
Associate Engineer, Field Services
IT Solutions Consulting LLC
Tucson, AZ
- $27 to $31 USD / hour
The Associate Engineer, Field Services is part of the Managed Services team responsible for multiple clients onsite and handling escalated inquiries for the client’s products and services.…
Added 9 mins ago
Staff Security Engineer - AI-Driven Security Assurance
Apple
Seattle, WA
Build agentic workflows capable of analyzing complex system architectures and specifications, reasoning about security threats, identifying potential vulnerabilities, and producing…
Added 9 mins ago
Senior Software Engineer, Security Authorization
Apple
Seattle, WA
looking to add a Senior Staff Software Engineer who will play a critical role in ensuring our
Added 11 mins ago
TI
Site Reliability Engineer
Trimble Inc.
Westminster, CO
- $91,100 to $125,200 USD / year
Site Reliability Engineer, SRE, AWS GovCloud, FedRAMP, DevOps, Cloud Infrastructure, Terraform, Kubernetes, System Administrator, Cloud Security
Added 11 mins ago
Test Engineer II, Charging & Energy
Rivian
Torrance, CA
Added 13 mins ago
UG
Senior Software Engineer - Remote
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
…that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve…
Added 13 mins ago
UG
Associate Data Engineer
UnitedHealth Group
Eden Prairie, MN
- $60,200 to $107,400 USD / year
…improve the effectiveness and efficiency of the healthcare system. Our team is at the forefront of adopting next-generation technologies, constantly exploring new possibilities to drive…
Added 14 mins ago
Technical Support Specialist
Burns Engineering, Inc.
Suite 600 Philadelphia, PA
…levels), systems maintenance (“operations”), project management, system security, and network…
Added 14 mins ago
Director, HVAC-R Systems
Royal Caribbean Cruises Ltd
Miami, FL
At Royal Caribbean Group (RCG), we care about your health, financial security, and overall well-being. That’s why we provide a comprehensive and competitive benefits package designed to…
Added 16 mins ago
O
Principal Platform Software Engineer
Oracle
Nashville, TN
- $104,500 to $234,600 USD / year
…platform is a critical part of OCI’s build, deployment, and security patching workflows across internal service…
Added 18 mins ago
M
Sr. Network Systems Engineer
modis
San Bernardino, CA
- $60 to $65 USD / hour
Position Summary-Engineer and support the enterprise-level Wide Area Network (WAN) and Local Area Network (LAN) infrastructure for Client and its member agencies. Performs related duties as…
Added 18 mins ago
M
Software/Firmware Design Engineer IV
modis
St Petersburg, FL
- $50 to $86 USD / hour
Modis is seeking a Software/Firmware Design Engineer IV for a Contract with a client in St Petersburg, FL. The ideal candidate will design, develop, and verify embedded software solutions…
Added 19 mins ago
Configuration Management Systems Engineer
SAIC
El Segundo, CA
SAIC's Horizon 2 program is seeking our latest Configuration Management System Engineer to work a reconnaissance satellite system for the US Space Force in El Segundo, CA. This is an…
Added 19 mins ago
Junior Hardware Engineer
SAIC
Huntsville, AL
SAIC is seeking a Junior Hardware Engineer to support our team located in Huntsville, AL.

Carrier Access IT

Managed Services Systems Engineer II

Omaha, NE, United States

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Job details

Experience: Associate or bachelor’s degree and 4+ years of related information systems technical experience.
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Title: Systems Engineer II Department/Division: Managed Services Reports To: Managed Services Support Desk Manager

Job Summary:

The Systems Engineer Tier II is a key member of the Managed Services team responsible for supporting and maintaining client IT environments. This role provides advanced technical support, troubleshoots and resolves escalated issues, and works directly with end users, vendors, and internal teams to deliver timely and effective solutions. The Systems Engineer Tier II also assists with proactive maintenance, documentation, and technology improvements to ensure reliable, secure, and efficient customer environments.

Essential Functions:

Benchmark, analyze, report on and make recommendations for the improvement and growth of the technology infrastructure.
Maintain current knowledge of relevant technology and will continually research industry best practices.
Provide Tier 2 technical support for managed services customers, including troubleshooting and resolving escalated desktop, server, network, and cloud-related issues.
Perform administration and support of Microsoft 365, Azure, Active Directory, Entra ID, Exchange Online, Teams, and related cloud services.
Mitigate future issues by monitoring and proactively resolving issues before they reach a critical state. This may involve responding to monitoring tickets and assisting with patch management.
With moderate guidance from other team members, create and maintain basic to moderately complex systems for the benefit of internal and external clients.
Maintain a high level of customer service by communicating professionally, setting expectations, and ensuring a positive customer experience.
Develop and document knowledge of internal and external clients’ business and help provide options to resolve issues or proactively advance the organization forward.
Complete assigned tasks in a timely manner, track time in the ticketing system and communicate status to manager.
Track all documentation and communications through Carrier Access IT’s internal systems.
Provide technical guidance and mentorship to Tier 1 engineers and assist with knowledge transfer across the team.
Will work in one of our three office locations.
Perform other tasks as needed and/or requested.
Associate or bachelor’s degree and 4+ years of related information systems technical experience.
Strong working knowledge of desktop support, server administration, networking, cloud technologies, and business application support.
Experience administering and troubleshooting:
Active Directory
Group Policy
DHCP and DNS
User and identity management
Microsoft 365 and Exchange Online
Experience utilizing Remote Monitoring and Management (RMM) platforms such as N-able, LogicMonitor, or similar tools.
Experience supporting endpoint security solutions including Microsoft Defender, Cisco Secure Endpoint, Huntress, or equivalent platforms.
Working knowledge of backup and disaster recovery solutions, including monitoring, troubleshooting, and restoration processes.
Experience with scripting and automation technologies such as PowerShell, is preferred.
Ability to plan, deploy, maintain, and troubleshoot workstation, server, and cloud-based solutions.
Experience working within a PSA/ticketing platform such as ConnectWise Manage, is preferred.
Knowledge of virtualization technologies including:
VMware vSphere/ESXi
Microsoft Hyper-V
Virtual infrastructure maintenance, troubleshooting, and lifecycle upgrades
Understanding of external DNS services and record types, including A, AAAA, MX, TXT, CNAME, and SPF records.
Experience managing internal and external SSL certificates.
Familiarity with Virtual Desktop Infrastructure (VDI) technologies, including Horizon View and Azure Virtual Desktop (AVD), with the ability to perform basic troubleshooting of associated services and components.
Experience supporting public cloud platforms, including Microsoft Azure, Microsoft 365, and/or Amazon Web Services (AWS).
Excellent troubleshooting, customer service, communication, and documentation skills.
Ability to manage multiple priorities while maintaining service level agreements (SLAs) and providing a high-quality customer experience.
Ability to conduct and direct research into technical issues and products as required.
Ability to present ideas in a business-friendly and user-friendly language.
High level of self-motivation.
Meticulous attention to detail.
Proven analytical, strategic thinking and problem-solving abilities.
Ability to thrive in a culture of growth, change and continuous learning.
Participate in an on-call rotation and respond to critical outages or after-hours support requests as required.
Occasional travel to client sites may be required.
Ability to work in an environment which may require:
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle other computer components.

Education and Experience:

Associate or bachelor’s degree and 4+ years of related information systems technical experience.
Strong working knowledge of desktop support, server administration, networking, cloud technologies, and business application support.
Experience administering and troubleshooting:
Active Directory
Group Policy
DHCP and DNS
User and identity management
Microsoft 365 and Exchange Online
Experience utilizing Remote Monitoring and Management (RMM) platforms such as N-able, LogicMonitor, or similar tools.
Experience supporting endpoint security solutions including Microsoft Defender, Cisco Secure Endpoint, Huntress, or equivalent platforms.
Working knowledge of backup and disaster recovery solutions, including monitoring, troubleshooting, and restoration processes.
Experience with scripting and automation technologies such as PowerShell, is preferred.
Ability to plan, deploy, maintain, and troubleshoot workstation, server, and cloud-based solutions.
Experience working within a PSA/ticketing platform such as ConnectWise Manage, is preferred.
Knowledge of virtualization technologies including:
VMware vSphere/ESXi
Microsoft Hyper-V
Virtual infrastructure maintenance, troubleshooting, and lifecycle upgrades
Understanding of external DNS services and record types, including A, AAAA, MX, TXT, CNAME, and SPF records.
Experience managing internal and external SSL certificates.
Familiarity with Virtual Desktop Infrastructure (VDI) technologies, including Horizon View and Azure Virtual Desktop (AVD), with the ability to perform basic troubleshooting of associated services and components.
Experience supporting public cloud platforms, including Microsoft Azure, Microsoft 365, and/or Amazon Web Services (AWS).
Excellent troubleshooting, customer service, communication, and documentation skills.
Ability to manage multiple priorities while maintaining service level agreements (SLAs) and providing a high-quality customer experience.

Required skills and abilities:

Ability to effectively prioritize, organize, and execute multiple tasks in a high-pressure environment.
Ability to work varied hours of the day and/or days of the week.
One that demonstrates a strong commitment to their role and is dependable in their attendance and punctuality, ensuring they are present and ready to contribute daily.
Lifting and transporting moderately heavy objects (up to 60lbs), such as computers and peripherals
Climbing ladders, crawling, bending and squatting

Benefits:

Carrier Access IT offers a comprehensive benefits package designed to support our leaders both personally and professionally, including a 401(k) with employer match, eligibility for a quarterly bonus, paid time off and volunteer time off, medical, dental, and vision coverage, life and disability insurance, career development and growth opportunities through mentorship, training, and exposure to diverse projects, professional development and tuition support, wellness and financial resources, and a family-valued, culture-rich work environment. A full summary of benefits is provided during the interview and onboarding process.

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More about this job

Skills

Technical support
Documentation
Research
Troubleshooting
Microsoft 365
Microsoft Azure
Microsoft Active Directory
Microsoft Exchange
Microsoft Teams
Customer service
Customer experience
Cloud technologies
DHCP
DNS
Implement ICT recovery system
Automation technology
Microsoft PowerShell
Troubleshoot
VMware
AWS
Communication skills
Attention to detail
Problem solving

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