Jobs in the United States

25+ jobs

Save this search

Added 2 mins ago
Presales Solution Engineer - Edge AI
HP
All Cities, CO · All Cities, IL
· Networking, security, and device management
Added 3 mins ago
Physical Security Engineer (Remote)
DataBank
Dallas, TX
The Physical Security Engineer serves as a technical specialist responsible for the implementation, configuration, and operation of DataBank’s physical security systems across corporate and…
Added 3 mins ago
Plant Systems Engineer
Avient
Greenville, NC
The Production Systems Engineer will serve as a liaison for all plant application computing requirements for Avient Protective Materials. Support the workstation hardware, software, and…
Added 5 mins ago
Lead Systems Engineer - Phantom Works
The Boeing Company
Colorado Springs, CO
Boeing Defense, Space & Security (BDS) is seeking a Lead Systems Engineer (Level 4) to support the Space Battle Management, Command and Control (SBMC2) programs in Colorado Springs, CO or…
Added 7 mins ago
Senior Information Security Engineer
B10 Wells Fargo Bank, N. A.
RALEIGH, NC
Wells Fargo is seeking a motivated Senior Information Security Engineer to join an exciting, fast paced team working on cutting edge next generation firewall and security management…
Added 9 mins ago
Windows Infrastructure Engineer/Architect
TAD PGS, Inc.
Washington, DC
This highly skilled Windows Infrastructure Engineer/Architect position will have experience in securing, scaling, and supporting core enterprise identity and access management platforms. In…
Added 10 mins ago
JEDI Network Systems Engineer 2027 Spring/Summer Co-op - Onsite
Collins Aerospace
Cedar Rapids, IA
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Added 10 mins ago
Principal Network Systems Engineer- Active Secret (Onsite)
Collins Aerospace
Cedar Rapids, IA
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Added 14 mins ago
Cloud & Data Center Engineer
Dorman Products
Colmar, PA
The Cloud & Data Center Engineer is a hands-on infrastructure role that supports the day-to-day operation, reliability, and improvement of Dorman's on-premises data center and cloud…
Added 14 mins ago
Automation Engineer - Denver, CO area
ESCO Group
Louisville, CO
Ability to learn IT/OT Networking and System Security.
Added 15 mins ago
E
Staff Android Software Engineer
EchoStar
Englewood, CO
- $127,050 to $181,500 USD / year
…debt. The position solves complex scalability and platform security issues while streamlining cross-functional execution between product management, design, and engineering. Additionally,…
Added 16 mins ago
Senior Security Engineer - General
Muon Space
San Jose, CA
Muon seeks a Senior Security Engineer to join our Security Engineering & IT team. The ideal candidate brings deep expertise across multiple security domains and can operate independently to…
Added 21 mins ago
Senior Battery Systems Engineer, Maritime Enabling Technology
Anduril Industries
Costa Mesa, CA
…cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not…
Added 21 mins ago
Mission Systems Program Manager, Autonomous Airpower
Anduril Industries
Costa Mesa, CA
…cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not…
Added 21 mins ago
Forward Deployed Software Engineer, Connected Warfare (Active Clearance)
Anduril Industries
Colorado Springs, CO · Costa Mesa, CA · Honolulu, HI · Seattle, WA · Washington, DC
As a Software Engineer on the Mission Command team, you will build the foundation for a first-of-its-kind platform designed for the tactical edge, solving novel problems across networking,…
Added 22 mins ago
CN
Quality Senior Engineer
City National Bank
El Segundo, CA · Los Angeles, CA
- $101,231 to $172,355 USD / year
"The Senior Quality Engineer participates in developing automated testing strategies and implementing them in industry standard testing frameworks. The Senior Quality Engineer participates…
Added 24 mins ago
I
Sr. Staff Engineer
Illumio
Sunnyvale, CA
- $232,000 to $278,000 USD / year
…the most challenging problems in distributed systems, cloud security, networking, and large-scale platform architecture. We believe diverse perspectives and technical excellence are…
Added 24 mins ago
Senior Systems Engineer - Traffic Management
Nubank
Palo Alto, CA · Miami, FL
- Worked with AWS networking and compute primitives (ALB/NLB, security groups, VPC, Route 53, IAM) in production environments, with an understanding of how these layers interact with…
Added 26 mins ago
Sr. ASIC Design Verification Engineer
Cisco
San Jose, CA
Strong understanding of networking fundamentals and system-level architectures
Added 28 mins ago
Systems Engineer I/II - Network
Clayton
Knowledge of Microsoft OS, Linux OS, Networking principles & concepts of IT Security preferred
Added 30 mins ago
Senior Systems Engineer
Robert Half
Avondale, AZ
We are seeking an experienced Senior Systems Engineer to lead the design, administration, optimization, and support of a complex enterprise infrastructure environment. This role is…
Added 30 mins ago
HP
IT Operations Engineer II
Hensel Phelps
Reston, VA
- $79,230 to $104,700 USD / year
The IT Operations Engineer II’s role is to design, build, and implement network systems across the operational region. This includes planning, developing, installing, configuring,…
Added 32 mins ago
Head of Advanced Support
DRIVENETS
Remote, United States
DriveNets is a leader in high-scale networking software for AI infrastructure and service providers. The company pioneered a disaggregated networking architecture that transforms the…
Added 33 mins ago
Senior Engineer, Network Security
Lifepoint Health
Remote, United States
The Senior Network Security Engineer is responsible for interfacing directly with end-users and vendors to assess, recommend, design, and implement network security solutions, firewall…
Added 34 mins ago
Jr. Physical Security Engineer (Remote)
DataBank
Dallas, TX
The Junior Physical Security Engineer supports the design, implementation, and maintenance of physical security technology across DataBank’s facilities and data centers. This entry -level…

Carrier Access IT

Managed Services Systems Engineer II

Omaha, NE, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: Associate or bachelor’s degree and 4+ years of related information systems technical experience.
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Title: Systems Engineer II Department/Division: Managed Services Reports To: Managed Services Support Desk Manager

Job Summary:

The Systems Engineer Tier II is a key member of the Managed Services team responsible for supporting and maintaining client IT environments. This role provides advanced technical support, troubleshoots and resolves escalated issues, and works directly with end users, vendors, and internal teams to deliver timely and effective solutions. The Systems Engineer Tier II also assists with proactive maintenance, documentation, and technology improvements to ensure reliable, secure, and efficient customer environments.

Essential Functions:

Benchmark, analyze, report on and make recommendations for the improvement and growth of the technology infrastructure.
Maintain current knowledge of relevant technology and will continually research industry best practices.
Provide Tier 2 technical support for managed services customers, including troubleshooting and resolving escalated desktop, server, network, and cloud-related issues.
Perform administration and support of Microsoft 365, Azure, Active Directory, Entra ID, Exchange Online, Teams, and related cloud services.
Mitigate future issues by monitoring and proactively resolving issues before they reach a critical state. This may involve responding to monitoring tickets and assisting with patch management.
With moderate guidance from other team members, create and maintain basic to moderately complex systems for the benefit of internal and external clients.
Maintain a high level of customer service by communicating professionally, setting expectations, and ensuring a positive customer experience.
Develop and document knowledge of internal and external clients’ business and help provide options to resolve issues or proactively advance the organization forward.
Complete assigned tasks in a timely manner, track time in the ticketing system and communicate status to manager.
Track all documentation and communications through Carrier Access IT’s internal systems.
Provide technical guidance and mentorship to Tier 1 engineers and assist with knowledge transfer across the team.
Will work in one of our three office locations.
Perform other tasks as needed and/or requested.
Associate or bachelor’s degree and 4+ years of related information systems technical experience.
Strong working knowledge of desktop support, server administration, networking, cloud technologies, and business application support.
Experience administering and troubleshooting:
Active Directory
Group Policy
DHCP and DNS
User and identity management
Microsoft 365 and Exchange Online
Experience utilizing Remote Monitoring and Management (RMM) platforms such as N-able, LogicMonitor, or similar tools.
Experience supporting endpoint security solutions including Microsoft Defender, Cisco Secure Endpoint, Huntress, or equivalent platforms.
Working knowledge of backup and disaster recovery solutions, including monitoring, troubleshooting, and restoration processes.
Experience with scripting and automation technologies such as PowerShell, is preferred.
Ability to plan, deploy, maintain, and troubleshoot workstation, server, and cloud-based solutions.
Experience working within a PSA/ticketing platform such as ConnectWise Manage, is preferred.
Knowledge of virtualization technologies including:
VMware vSphere/ESXi
Microsoft Hyper-V
Virtual infrastructure maintenance, troubleshooting, and lifecycle upgrades
Understanding of external DNS services and record types, including A, AAAA, MX, TXT, CNAME, and SPF records.
Experience managing internal and external SSL certificates.
Familiarity with Virtual Desktop Infrastructure (VDI) technologies, including Horizon View and Azure Virtual Desktop (AVD), with the ability to perform basic troubleshooting of associated services and components.
Experience supporting public cloud platforms, including Microsoft Azure, Microsoft 365, and/or Amazon Web Services (AWS).
Excellent troubleshooting, customer service, communication, and documentation skills.
Ability to manage multiple priorities while maintaining service level agreements (SLAs) and providing a high-quality customer experience.
Ability to conduct and direct research into technical issues and products as required.
Ability to present ideas in a business-friendly and user-friendly language.
High level of self-motivation.
Meticulous attention to detail.
Proven analytical, strategic thinking and problem-solving abilities.
Ability to thrive in a culture of growth, change and continuous learning.
Participate in an on-call rotation and respond to critical outages or after-hours support requests as required.
Occasional travel to client sites may be required.
Ability to work in an environment which may require:
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle other computer components.

Education and Experience:

Associate or bachelor’s degree and 4+ years of related information systems technical experience.
Strong working knowledge of desktop support, server administration, networking, cloud technologies, and business application support.
Experience administering and troubleshooting:
Active Directory
Group Policy
DHCP and DNS
User and identity management
Microsoft 365 and Exchange Online
Experience utilizing Remote Monitoring and Management (RMM) platforms such as N-able, LogicMonitor, or similar tools.
Experience supporting endpoint security solutions including Microsoft Defender, Cisco Secure Endpoint, Huntress, or equivalent platforms.
Working knowledge of backup and disaster recovery solutions, including monitoring, troubleshooting, and restoration processes.
Experience with scripting and automation technologies such as PowerShell, is preferred.
Ability to plan, deploy, maintain, and troubleshoot workstation, server, and cloud-based solutions.
Experience working within a PSA/ticketing platform such as ConnectWise Manage, is preferred.
Knowledge of virtualization technologies including:
VMware vSphere/ESXi
Microsoft Hyper-V
Virtual infrastructure maintenance, troubleshooting, and lifecycle upgrades
Understanding of external DNS services and record types, including A, AAAA, MX, TXT, CNAME, and SPF records.
Experience managing internal and external SSL certificates.
Familiarity with Virtual Desktop Infrastructure (VDI) technologies, including Horizon View and Azure Virtual Desktop (AVD), with the ability to perform basic troubleshooting of associated services and components.
Experience supporting public cloud platforms, including Microsoft Azure, Microsoft 365, and/or Amazon Web Services (AWS).
Excellent troubleshooting, customer service, communication, and documentation skills.
Ability to manage multiple priorities while maintaining service level agreements (SLAs) and providing a high-quality customer experience.

Required skills and abilities:

Ability to effectively prioritize, organize, and execute multiple tasks in a high-pressure environment.
Ability to work varied hours of the day and/or days of the week.
One that demonstrates a strong commitment to their role and is dependable in their attendance and punctuality, ensuring they are present and ready to contribute daily.
Lifting and transporting moderately heavy objects (up to 60lbs), such as computers and peripherals
Climbing ladders, crawling, bending and squatting

Benefits:

Carrier Access IT offers a comprehensive benefits package designed to support our leaders both personally and professionally, including a 401(k) with employer match, eligibility for a quarterly bonus, paid time off and volunteer time off, medical, dental, and vision coverage, life and disability insurance, career development and growth opportunities through mentorship, training, and exposure to diverse projects, professional development and tuition support, wellness and financial resources, and a family-valued, culture-rich work environment. A full summary of benefits is provided during the interview and onboarding process.

Apply About employer

More about this job

Skills

Technical support
Documentation
Research
Troubleshooting
Microsoft 365
Microsoft Azure
Microsoft Active Directory
Microsoft Exchange
Microsoft Teams
Customer service
Customer experience
Cloud technologies
DHCP
DNS
Implement ICT recovery system
Automation technology
Microsoft PowerShell
Troubleshoot
VMware
AWS
Communication skills
Attention to detail
Problem solving

Report this job