Jobs in the United States

25+ jobs

Save this search

Added 2 mins ago
NPI Manufacturing Engineer
Intuitive
Blacksburg, VA
Must possess strong communication skills to interface with technicians, product development, planning, purchasing, regulatory, inspection, customer support and clinical marketing teams.
Added 5 mins ago
JL
Engineer VI - Special Projects
JT4, LLC
Colorado Springs, CO
- $126,000 to $200,000 USD / year
An Engineer VI serves as a principal investigator and individual contributor to contract research, development, integration, and sustainment projects.
Added 8 mins ago
Environmental Risk Officer II
Truist Bank
Atlanta, GA · Charlotte, NC
12. Mentor and provide technical guidance to less experienced teammates, support consistent application of environmental risk requirements, and assist with the review or escalation of…
Added 9 mins ago
Systems Engineer I/II - Network
Clayton
…responsible for fulfilling different steps in our injectable and oral treatment supply chains. Our Product Supply Aseptic Manufacturing (PS AM) facility in Clayton, NC is a 457,000 square…
Added 20 mins ago
Software Engineer II
Samsara
Remote, United States
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle…
Added 24 mins ago
Applications Engineer II
Carl Zeiss Industrial Quality Solutions, LLC
Wixom, MI
Assisting with software and system testing to support product development.
Added 34 mins ago
Senior Clinical Research Engineer
Intuitive
Sunnyvale, CA
The Sr CRE uses their in-depth clinical, scientific, and technical knowledge to lead, collaborate with engineers, physicians, user experience researchers, and other internal and external…
Added 34 mins ago
Sr. Mechanical Engineer
Intuitive
Sunnyvale, CA
Intuitive Surgical designs and manufactures highly complex mechanical systems for use in surgery. The Mechanical Engineer is responsible for developing, documenting, and validating new…
Added 36 mins ago
New Product Manufacturing Engineer II
Applied Materials
Kalispell, MT · Kalispell
The NPME (New Product Manufacturing Engineer) is responsible for commercialization of newly designed products and features, taking them from initial designs to volume manufacturing…
Added 40 mins ago
T
Network Engineer
TEKsystems
Fort Meade, MD
- $65 to $85 USD / hour
DescriptionTEKsystems is seeking a Principal Network Engineer specializing in routing and switching to serve as the senior technical authority for the routed and switched enterprise. The…
Added 41 mins ago
Senior Software Engineer
Onto Innovation Inc-US
United States
Participate in New Product Development (NPD) alongside hardware engineers, application engineers, Technical Project Managers, and Program/Product Managers.
Added 41 mins ago
Software Engineer II - Electronic Trading Services - Automation Software Engineer
JPMC page
Jersey City, NJ
Join the Nitrous Network Automation team within Electronic Trading Services to design, build, and support software that improves network automation capabilities and developer/operator…
Added 44 mins ago
PE
Energy Engineer III
Partner ESI
Asbury Park, NJ · New York, NY
- $100,000 to $130,000 USD / year
Mentor junior engineers and support training, development, and technical growth across the team
Added 51 mins ago
HLW Piping Field Engineer
Bechtel Corporation
Richland, WA
The HLW Piping Field Engineer is responsible for activities relating to construction engineering within the Piping/Mechanical discipline. This position will be responsible for a variety of…
Added 52 mins ago
A
Software Engineer
Actalent
Hanover, MD
- $120,000 to $130,000 USD / year
Job Title: Embedded Software EngineerJob DescriptionThe Embedded Software Engineer designs, develops, tests, integrates, and supports the software systems that power advanced broadcast,…
Added 55 mins ago
Project Cost Controls Specialist | Spring, TX
Quanta Infrastructure Solutions Group, LLC
Spring, TX
…energy infrastructure needs. We use in-house talent, expertise and resources to plan, design, engineer, manage, conduct maintenance on and construct…
Added 55 mins ago
Assistant Project Manager II
Quanta Infrastructure Solutions Group, LLC
Spring, TX
…looking for an Assistant Project Manager II (APM II) will assist/support the Project Manager (PM) on project tasks as assigned, follow-up on deliverables, and review with the PM. This…
Added 56 mins ago
MECM Engineer
CACI
Chantilly, VA · Chantilly
CACI is looking for a skilled Microsoft Endpoint Management (MEM) Engineer, specializing in Microsoft Endpoint Configuration Manager (MECM, formerly SCCM) to support the Department of the…
Added 1 hour ago
Propulsion Software Engineer (Falcon Engineering)
SpaceX
Hawthorne, CA
As a Propulsion Software Engineer, you enable the long-term success of Falcon and its Merlin engines, improve hardware reliability, and remove recurring, time-consuming work from engineers’…
Added 1 hour ago
SITEC - Network Wireless Engineer - MacDill AFB
Peraton
MacDill AFB, FL
Plans, leads, and executes requirements analysis, design, development, and documentation of complex information systems in support of USSOCOM and SOF missions supported by the SIE within…
Added 1 hour ago
Mechanical Engineer III, Flexible Instruments
Intuitive
Sunnyvale, CA
The Mechanical Engineer, Advanced Energy, is responsible for the technical development of advanced energy products at Intuitive. Their focus will be on the mechanical/electrical design of…
Added 1 hour ago
Senior Robotic Algorithm and Controls Engineer
Intuitive
Sunnyvale, CA
The Advanced Product Development (APD) team is leveraging the cutting-edge technology of today to design and develop the surgical robotic systems of the future. Robotics Algorithms and…
Added 1 hour ago
Process Engineer II
diasorinsp
AUSTIN, TX
The Process Engineer II will serve as a technical leader responsible for optimizing manufacturing processes, driving cost efficiency, enhancing quality, and supporting scalability through…
Added 1 hour ago
Postdoctoral Researcher - Research Software Engineer
Syracuse University
Syracuse, NY
The Syracuse University Open-Source Project Office (SU-OSPO) and the Office of Research (OoR) is seeking a cohort of postdocs to provide research software engineering support to the…
Added 1 hour ago
Cloud Engineer (6851)
MetroStar
Reston, VA
As a Cloud Engineer, you will support the design, implementation, operation, and continuous improvement of secure AWS cloud environments supporting critical government missions. You will…

Carrier Access IT

Managed Services Systems Engineer II

Omaha, NE, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: Associate or bachelor’s degree and 4+ years of related information systems technical experience.
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Title: Systems Engineer II Department/Division: Managed Services Reports To: Managed Services Support Desk Manager

Job Summary:

The Systems Engineer Tier II is a key member of the Managed Services team responsible for supporting and maintaining client IT environments. This role provides advanced technical support, troubleshoots and resolves escalated issues, and works directly with end users, vendors, and internal teams to deliver timely and effective solutions. The Systems Engineer Tier II also assists with proactive maintenance, documentation, and technology improvements to ensure reliable, secure, and efficient customer environments.

Essential Functions:

Benchmark, analyze, report on and make recommendations for the improvement and growth of the technology infrastructure.
Maintain current knowledge of relevant technology and will continually research industry best practices.
Provide Tier 2 technical support for managed services customers, including troubleshooting and resolving escalated desktop, server, network, and cloud-related issues.
Perform administration and support of Microsoft 365, Azure, Active Directory, Entra ID, Exchange Online, Teams, and related cloud services.
Mitigate future issues by monitoring and proactively resolving issues before they reach a critical state. This may involve responding to monitoring tickets and assisting with patch management.
With moderate guidance from other team members, create and maintain basic to moderately complex systems for the benefit of internal and external clients.
Maintain a high level of customer service by communicating professionally, setting expectations, and ensuring a positive customer experience.
Develop and document knowledge of internal and external clients’ business and help provide options to resolve issues or proactively advance the organization forward.
Complete assigned tasks in a timely manner, track time in the ticketing system and communicate status to manager.
Track all documentation and communications through Carrier Access IT’s internal systems.
Provide technical guidance and mentorship to Tier 1 engineers and assist with knowledge transfer across the team.
Will work in one of our three office locations.
Perform other tasks as needed and/or requested.
Associate or bachelor’s degree and 4+ years of related information systems technical experience.
Strong working knowledge of desktop support, server administration, networking, cloud technologies, and business application support.
Experience administering and troubleshooting:
Active Directory
Group Policy
DHCP and DNS
User and identity management
Microsoft 365 and Exchange Online
Experience utilizing Remote Monitoring and Management (RMM) platforms such as N-able, LogicMonitor, or similar tools.
Experience supporting endpoint security solutions including Microsoft Defender, Cisco Secure Endpoint, Huntress, or equivalent platforms.
Working knowledge of backup and disaster recovery solutions, including monitoring, troubleshooting, and restoration processes.
Experience with scripting and automation technologies such as PowerShell, is preferred.
Ability to plan, deploy, maintain, and troubleshoot workstation, server, and cloud-based solutions.
Experience working within a PSA/ticketing platform such as ConnectWise Manage, is preferred.
Knowledge of virtualization technologies including:
VMware vSphere/ESXi
Microsoft Hyper-V
Virtual infrastructure maintenance, troubleshooting, and lifecycle upgrades
Understanding of external DNS services and record types, including A, AAAA, MX, TXT, CNAME, and SPF records.
Experience managing internal and external SSL certificates.
Familiarity with Virtual Desktop Infrastructure (VDI) technologies, including Horizon View and Azure Virtual Desktop (AVD), with the ability to perform basic troubleshooting of associated services and components.
Experience supporting public cloud platforms, including Microsoft Azure, Microsoft 365, and/or Amazon Web Services (AWS).
Excellent troubleshooting, customer service, communication, and documentation skills.
Ability to manage multiple priorities while maintaining service level agreements (SLAs) and providing a high-quality customer experience.
Ability to conduct and direct research into technical issues and products as required.
Ability to present ideas in a business-friendly and user-friendly language.
High level of self-motivation.
Meticulous attention to detail.
Proven analytical, strategic thinking and problem-solving abilities.
Ability to thrive in a culture of growth, change and continuous learning.
Participate in an on-call rotation and respond to critical outages or after-hours support requests as required.
Occasional travel to client sites may be required.
Ability to work in an environment which may require:
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle other computer components.

Education and Experience:

Associate or bachelor’s degree and 4+ years of related information systems technical experience.
Strong working knowledge of desktop support, server administration, networking, cloud technologies, and business application support.
Experience administering and troubleshooting:
Active Directory
Group Policy
DHCP and DNS
User and identity management
Microsoft 365 and Exchange Online
Experience utilizing Remote Monitoring and Management (RMM) platforms such as N-able, LogicMonitor, or similar tools.
Experience supporting endpoint security solutions including Microsoft Defender, Cisco Secure Endpoint, Huntress, or equivalent platforms.
Working knowledge of backup and disaster recovery solutions, including monitoring, troubleshooting, and restoration processes.
Experience with scripting and automation technologies such as PowerShell, is preferred.
Ability to plan, deploy, maintain, and troubleshoot workstation, server, and cloud-based solutions.
Experience working within a PSA/ticketing platform such as ConnectWise Manage, is preferred.
Knowledge of virtualization technologies including:
VMware vSphere/ESXi
Microsoft Hyper-V
Virtual infrastructure maintenance, troubleshooting, and lifecycle upgrades
Understanding of external DNS services and record types, including A, AAAA, MX, TXT, CNAME, and SPF records.
Experience managing internal and external SSL certificates.
Familiarity with Virtual Desktop Infrastructure (VDI) technologies, including Horizon View and Azure Virtual Desktop (AVD), with the ability to perform basic troubleshooting of associated services and components.
Experience supporting public cloud platforms, including Microsoft Azure, Microsoft 365, and/or Amazon Web Services (AWS).
Excellent troubleshooting, customer service, communication, and documentation skills.
Ability to manage multiple priorities while maintaining service level agreements (SLAs) and providing a high-quality customer experience.

Required skills and abilities:

Ability to effectively prioritize, organize, and execute multiple tasks in a high-pressure environment.
Ability to work varied hours of the day and/or days of the week.
One that demonstrates a strong commitment to their role and is dependable in their attendance and punctuality, ensuring they are present and ready to contribute daily.
Lifting and transporting moderately heavy objects (up to 60lbs), such as computers and peripherals
Climbing ladders, crawling, bending and squatting

Benefits:

Carrier Access IT offers a comprehensive benefits package designed to support our leaders both personally and professionally, including a 401(k) with employer match, eligibility for a quarterly bonus, paid time off and volunteer time off, medical, dental, and vision coverage, life and disability insurance, career development and growth opportunities through mentorship, training, and exposure to diverse projects, professional development and tuition support, wellness and financial resources, and a family-valued, culture-rich work environment. A full summary of benefits is provided during the interview and onboarding process.

Apply About employer

More about this job

Skills

Technical support
Documentation
Research
Troubleshooting
Microsoft 365
Microsoft Azure
Microsoft Active Directory
Microsoft Exchange
Microsoft Teams
Customer service
Customer experience
Cloud technologies
DHCP
DNS
Implement ICT recovery system
Automation technology
Microsoft PowerShell
Troubleshoot
VMware
AWS
Communication skills
Attention to detail
Problem solving

Report this job