Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 10 mins ago
Audiologist - Remote
GN Hearing
Pierre, SD
…our parent company GN, a global pioneer in intelligent audio solutions, to prove it. We partnered with Jabra (also in the GN Family) to create the Jabra Enhance online hearing business.…
Added 10 mins ago
Patient Generated Health Data Project Manager (Remote)
GovCIO
Pierre, SD
GovCIO is currently hiring for a Project Manager to join the Patient Generated Health Data (PGHD) team. This position will be located remotely and will be fully remote within the United…
Added 10 mins ago
O
Project Senior Consultant
Oracle
Pierre, SD
- $28.41 to $56.83 USD / hour
US Pacific, Mountain, Central or Eastern Time Zone s Remote based role to support all US time zones,
Added 10 mins ago
Audiologist - Remote
GN Hearing
Pierre, SD
…our parent company GN, a global pioneer in intelligent audio solutions, to prove it. We partnered with Jabra (also in the GN Family) to create the Jabra Enhance online hearing business.…
Added 10 mins ago
Account Manager II
Arrow Electronics
Brookings, SD
…renewals, relationship development, and upsells, leveraging solutions, services, and new offerings. Supports assigned client base and responds timely to customer inquiries and promptly…
Added 10 mins ago
Account Manager II
Zayo
Pierre, SD
Zayo is seeking an Account Manager II that will drive revenue growth through strategic account management, identifying new business opportunities, and ensuring client satisfaction in the…
Added 10 mins ago
Sr Site Reliability Engineer -Remote US
SitusAMC
Pierre, SD
SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or…
Added 11 mins ago
Senior Field Sales Manager, SaaS *Remote*
Wolters Kluwer
Pierre, SD
Our key solutions include the CCH® AnswerConnect research platform that helps streamline workflows, improve accuracy and efficiency, and give users unprecedented access to world-class…
Added 11 mins ago
Frontend Engineer
GN Hearing
Pierre, SD
· You will join the Growth Engineering organization, reporting to the Senior Engineering Manager, Growth.
Added 11 mins ago
Senior Companion Animal Territory Representative - (Delaware/ Maryland Eastern Shore)
Merck
Pierre, SD
…customers, understand their needs and consult to offer the right solutions. We work collaboratively in field sales teams and play a critical role in supporting our customer centric business…
Added 11 mins ago
C
Facets Product Consultant - Manager
Cognizant
Pierre, SD
- $113,000 to $130,000 USD / year
…technology teams to translate healthcare payer needs into effective solutions, optimize product functionality, and drive continuous…
Added 11 mins ago
Sr Manager - Proj/Prog
Maximus
Pierre, SD
The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to…
Added 11 mins ago
Audiologist
GN Hearing
Pierre, SD
…our parent company GN, a global pioneer in intelligent audio solutions, to prove it. We partnered with Jabra (also in the GN Family) to create the Jabra Enhance online hearing business.…
Added 21 mins ago
Audiologist - Remote
GN Hearing
Cheyenne, WY
…our parent company GN, a global pioneer in intelligent audio solutions, to prove it. We partnered with Jabra (also in the GN Family) to create the Jabra Enhance online hearing business.…
Added 21 mins ago
CT National Sales Manager
UMB Bank
Cheyenne, WY
The Specialty Corporate Trust (SCT) National Sales Manager is responsible for sales and account management under the specialty corporate trust division.
Added 21 mins ago
Patient Generated Health Data Project Manager (Remote)
GovCIO
Cheyenne, WY
GovCIO is currently hiring for a Project Manager to join the Patient Generated Health Data (PGHD) team. This position will be located remotely and will be fully remote within the United…
Added 21 mins ago
O
Project Senior Consultant
Oracle
Cheyenne, WY
- $28.41 to $56.83 USD / hour
US Pacific, Mountain, Central or Eastern Time Zone s Remote based role to support all US time zones,
Added 22 mins ago
Account Manager II
Zayo
Cheyenne, WY
Zayo is seeking an Account Manager II that will drive revenue growth through strategic account management, identifying new business opportunities, and ensuring client satisfaction in the…
Added 22 mins ago
Audiologist - Remote
GN Hearing
Cheyenne, WY
…our parent company GN, a global pioneer in intelligent audio solutions, to prove it. We partnered with Jabra (also in the GN Family) to create the Jabra Enhance online hearing business.…
Added 22 mins ago
Sr Manager - Proj/Prog
Maximus
Cheyenne, WY
The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to…
Added 22 mins ago
Senior Field Sales Manager, SaaS *Remote*
Wolters Kluwer
Cheyenne, WY
Our key solutions include the CCH® AnswerConnect research platform that helps streamline workflows, improve accuracy and efficiency, and give users unprecedented access to world-class…
Added 22 mins ago
Audiologist
GN Hearing
Cheyenne, WY
…our parent company GN, a global pioneer in intelligent audio solutions, to prove it. We partnered with Jabra (also in the GN Family) to create the Jabra Enhance online hearing business.…
Added 22 mins ago
Senior Companion Animal Territory Representative - (Delaware/ Maryland Eastern Shore)
Merck
Cheyenne, WY
…customers, understand their needs and consult to offer the right solutions. We work collaboratively in field sales teams and play a critical role in supporting our customer centric business…
Added 22 mins ago
C
Facets Product Consultant - Manager
Cognizant
Cheyenne, WY
- $113,000 to $130,000 USD / year
…technology teams to translate healthcare payer needs into effective solutions, optimize product functionality, and drive continuous…
Added 22 mins ago
Frontend Engineer
GN Hearing
Cheyenne, WY
· You will join the Growth Engineering organization, reporting to the Senior Engineering Manager, Growth.

Carrier Access IT

Managed Services Systems Engineer II

Clive, IA, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: Associate or bachelor’s degree and 4+ years of related information systems technical experience.
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Title: Systems Engineer II Department/Division: Managed Services Reports To: Managed Services Support Desk Manager

Job Summary:

The Systems Engineer Tier II is a key member of the Managed Services team responsible for supporting and maintaining client IT environments. This role provides advanced technical support, troubleshoots and resolves escalated issues, and works directly with end users, vendors, and internal teams to deliver timely and effective solutions. The Systems Engineer Tier II also assists with proactive maintenance, documentation, and technology improvements to ensure reliable, secure, and efficient customer environments.

Essential Functions:

Benchmark, analyze, report on and make recommendations for the improvement and growth of the technology infrastructure.
Maintain current knowledge of relevant technology and will continually research industry best practices.
Provide Tier 2 technical support for managed services customers, including troubleshooting and resolving escalated desktop, server, network, and cloud-related issues.
Perform administration and support of Microsoft 365, Azure, Active Directory, Entra ID, Exchange Online, Teams, and related cloud services.
Mitigate future issues by monitoring and proactively resolving issues before they reach a critical state. This may involve responding to monitoring tickets and assisting with patch management.
With moderate guidance from other team members, create and maintain basic to moderately complex systems for the benefit of internal and external clients.
Maintain a high level of customer service by communicating professionally, setting expectations, and ensuring a positive customer experience.
Develop and document knowledge of internal and external clients’ business and help provide options to resolve issues or proactively advance the organization forward.
Complete assigned tasks in a timely manner, track time in the ticketing system and communicate status to manager.
Track all documentation and communications through Carrier Access IT’s internal systems.
Provide technical guidance and mentorship to Tier 1 engineers and assist with knowledge transfer across the team.
Will work in one of our three office locations.
Perform other tasks as needed and/or requested.
Associate or bachelor’s degree and 4+ years of related information systems technical experience.
Strong working knowledge of desktop support, server administration, networking, cloud technologies, and business application support.
Experience administering and troubleshooting:
Active Directory
Group Policy
DHCP and DNS
User and identity management
Microsoft 365 and Exchange Online
Experience utilizing Remote Monitoring and Management (RMM) platforms such as N-able, LogicMonitor, or similar tools.
Experience supporting endpoint security solutions including Microsoft Defender, Cisco Secure Endpoint, Huntress, or equivalent platforms.
Working knowledge of backup and disaster recovery solutions, including monitoring, troubleshooting, and restoration processes.
Experience with scripting and automation technologies such as PowerShell, is preferred.
Ability to plan, deploy, maintain, and troubleshoot workstation, server, and cloud-based solutions.
Experience working within a PSA/ticketing platform such as ConnectWise Manage, is preferred.
Knowledge of virtualization technologies including:
VMware vSphere/ESXi
Microsoft Hyper-V
Virtual infrastructure maintenance, troubleshooting, and lifecycle upgrades
Understanding of external DNS services and record types, including A, AAAA, MX, TXT, CNAME, and SPF records.
Experience managing internal and external SSL certificates.
Familiarity with Virtual Desktop Infrastructure (VDI) technologies, including Horizon View and Azure Virtual Desktop (AVD), with the ability to perform basic troubleshooting of associated services and components.
Experience supporting public cloud platforms, including Microsoft Azure, Microsoft 365, and/or Amazon Web Services (AWS).
Excellent troubleshooting, customer service, communication, and documentation skills.
Ability to manage multiple priorities while maintaining service level agreements (SLAs) and providing a high-quality customer experience.
Ability to conduct and direct research into technical issues and products as required.
Ability to present ideas in a business-friendly and user-friendly language.
High level of self-motivation.
Meticulous attention to detail.
Proven analytical, strategic thinking and problem-solving abilities.
Ability to thrive in a culture of growth, change and continuous learning.
Participate in an on-call rotation and respond to critical outages or after-hours support requests as required.
Occasional travel to client sites may be required.
Ability to work in an environment which may require:
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle other computer components.

Education and Experience:

Associate or bachelor’s degree and 4+ years of related information systems technical experience.
Strong working knowledge of desktop support, server administration, networking, cloud technologies, and business application support.
Experience administering and troubleshooting:
Active Directory
Group Policy
DHCP and DNS
User and identity management
Microsoft 365 and Exchange Online
Experience utilizing Remote Monitoring and Management (RMM) platforms such as N-able, LogicMonitor, or similar tools.
Experience supporting endpoint security solutions including Microsoft Defender, Cisco Secure Endpoint, Huntress, or equivalent platforms.
Working knowledge of backup and disaster recovery solutions, including monitoring, troubleshooting, and restoration processes.
Experience with scripting and automation technologies such as PowerShell, is preferred.
Ability to plan, deploy, maintain, and troubleshoot workstation, server, and cloud-based solutions.
Experience working within a PSA/ticketing platform such as ConnectWise Manage, is preferred.
Knowledge of virtualization technologies including:
VMware vSphere/ESXi
Microsoft Hyper-V
Virtual infrastructure maintenance, troubleshooting, and lifecycle upgrades
Understanding of external DNS services and record types, including A, AAAA, MX, TXT, CNAME, and SPF records.
Experience managing internal and external SSL certificates.
Familiarity with Virtual Desktop Infrastructure (VDI) technologies, including Horizon View and Azure Virtual Desktop (AVD), with the ability to perform basic troubleshooting of associated services and components.
Experience supporting public cloud platforms, including Microsoft Azure, Microsoft 365, and/or Amazon Web Services (AWS).
Excellent troubleshooting, customer service, communication, and documentation skills.
Ability to manage multiple priorities while maintaining service level agreements (SLAs) and providing a high-quality customer experience.

Required skills and abilities:

Ability to effectively prioritize, organize, and execute multiple tasks in a high-pressure environment.
Ability to work varied hours of the day and/or days of the week.
One that demonstrates a strong commitment to their role and is dependable in their attendance and punctuality, ensuring they are present and ready to contribute daily.
Lifting and transporting moderately heavy objects (up to 60lbs), such as computers and peripherals
Climbing ladders, crawling, bending and squatting

Benefits:

Carrier Access IT offers a comprehensive benefits package designed to support our leaders both personally and professionally, including a 401(k) with employer match, eligibility for a quarterly bonus, paid time off and volunteer time off, medical, dental, and vision coverage, life and disability insurance, career development and growth opportunities through mentorship, training, and exposure to diverse projects, professional development and tuition support, wellness and financial resources, and a family-valued, culture-rich work environment. A full summary of benefits is provided during the interview and onboarding process.

Apply About employer

More about this job

Skills

Technical support
Documentation
Research
Troubleshooting
Microsoft 365
Microsoft Azure
Microsoft Active Directory
Microsoft Exchange
Microsoft Teams
Customer service
Customer experience
Cloud technologies
DHCP
DNS
Implement ICT recovery system
Automation technology
Microsoft PowerShell
Troubleshoot
VMware
AWS
Communication skills
Attention to detail
Problem solving

Report this job

Jobs in the United States

Audiologist - Remote

Patient Generated Health Data Project Manager (Remote)

Project Senior Consultant

Audiologist - Remote

Account Manager II

Account Manager II

Sr Site Reliability Engineer -Remote US

Senior Field Sales Manager, SaaS Remote

Frontend Engineer

Senior Companion Animal Territory Representative - (Delaware/ Maryland Eastern Shore)

Facets Product Consultant - Manager

Sr Manager - Proj/Prog

Audiologist

Audiologist - Remote

CT National Sales Manager

Patient Generated Health Data Project Manager (Remote)

Project Senior Consultant

Account Manager II

Audiologist - Remote

Sr Manager - Proj/Prog

Senior Field Sales Manager, SaaS Remote

Audiologist

Senior Companion Animal Territory Representative - (Delaware/ Maryland Eastern Shore)

Facets Product Consultant - Manager

Frontend Engineer