Jobs in the United States

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Added 1 min ago
A
Technician
Actalent
Oshkosh, WI
- $30 to $38 USD / hour
DescriptionThe Technician will support other technicians and engineers in testing vehicles and parts/components, performing configuration changes and repairs of vehicles and test stands,…
Added 5 mins ago
I
Foundry Construction, Supply Chain and Sourcing Intern – Graduate
Intel
Hillsboro, OR
- $76,798 to $76,802 USD / year
Intel's Foundry Construction and Sourcing organization brings together the teams that source, plan, engineer, and build the facilities and infrastructure that enable semiconductor…
Added 5 mins ago
OneStream Lead Analytics and Insights Engineer II Manager
Deloitte
Portland, OR
…integration, and architectural governance of OneStream solutions that support enterprise performance management objectives across multiple pods or…
Added 5 mins ago
Data Engineer, Analytics (Technical Leadership)
Meta
Salem, OR
Data Engineer, Analytics (Technical Leadership) Responsibilities:
Added 5 mins ago
Cloud Engineer
Maximus
Salem, OR
Maximus is seeking a Cloud Engineer to support a defense client remotely.
Added 5 mins ago
AT
Senior Software Engineer
Akamai Technologies, Inc.
Salem, OR
- $121,400 to $218,600 USD / year
As a Software Engineer Senior, you will be responsible for:
Added 5 mins ago
Supplier Support Manufacturing Engineer
GE Aerospace
Salem, OR
The Supplier Support Manufacturing Engineer is responsible for addressing part shortages and ensuring supplier performance aligns with Clear to Build (CTB) targets. This role emphasizes…
Added 5 mins ago
C
AI Data Engineer
Cognizant
Salem, OR
- $100,000 to $115,000 USD / year
As an AI Data Engineer, you will make an impact by designing, building, and optimizing scalable cloud-native data engineering solutions that enable advanced AI-driven applications and…
Added 5 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Salem, OR
…secure, available, and well-documented, provides operational support to users, and supplies the logs, usage data, and configuration records needed to support audit and governance…
Added 5 mins ago
C
AI Data Engineer
Cognizant
Salem, OR
- $100,000 to $115,000 USD / year
As an AI Data Engineer, you will make an impact by designing, building, and optimizing scalable cloud-native data engineering solutions that enable advanced AI-driven applications and…
Added 5 mins ago
GA
Sr Staff Applications Operations Engineer – Engineering Tools Automation & AI Ops
GE Aerospace
Salem, OR
- $131,000 to $174,000 USD / year
…Operational owner maintaining incident management, change controls, support coverage, and provisioning…
Added 5 mins ago
EG
Databricks Data Engineer
Eliassen Group
Salem, OR
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 5 mins ago
EG
Cloud Engineer
Eliassen Group
Salem, OR
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 13 mins ago
K
Power Delivery - Project Manager
Kiewit
Lenexa, KS
- $179,000 to $188,000 USD / year
…full lifecycle project leadership from business development support and project initiation through engineering, procurement, construction, commissioning, startup, turnover, and operational…
Added 13 mins ago
Solar Performance Engineering Manager - Power Engineering
Kiewit
Lenexa, KS
Develop PVsyst models to support owner’s engineer optimization studies.
Added 14 mins ago
EG
Cloud Engineer
Eliassen Group
Topeka, KS
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 14 mins ago
EG
Databricks Data Engineer
Eliassen Group
Topeka, KS
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 18 mins ago
UO
Flight Hardware and System Integration Engineer
University of Colorado Denver
Boulder, CO
- $50,000 to $60,000 USD / year
The Bio-Inspired Perception and Robotics Laboratory (BPRL) is seeking a Flight Hardware and System Integration Engineer. The candidate will design, fabricate, integrate, and maintain…
Added 18 mins ago
UO
Associate Professor of Arctic Sciences and Environmental Intelligence
University of Colorado Denver
Boulder, CO
- $120,000 to $137,000 USD / year
…capabilities. We seek candidates with a demonstrated record of research support from federal agencies that support environmental intelligence and national security research, including the…
Added 18 mins ago
UO
Facilities Engineer
University of Colorado Denver
Boulder, CO
- $86,000 to $96,000 USD / year
…of Colorado, Boulder are seeking applications for a Facility Engineer! This position provides a broad range of mechanical engineering and other support to HFS in 150+ buildings across…
Added 21 mins ago
Senior Snowflake Engineer
Datavail Corporation
Remote, United States
…consulting and development, designing and building complete data systems, as well as ongoing support and management of database, data warehouse, data lake, data integration, and…
Added 22 mins ago
Civil Structural Engineer
GPAC
Chicago, IL
We are seeking a Structural Design Engineer to join our growing team. This role offers the opportunity to participate in every phase of structural engineering projects, from preliminary…
Added 23 mins ago
G
Sr Preconstruction Manager
GPAC
Edmonds, WA
- $125,000 to $150,000 USD / year
🔹 **Preferred:** LEED accreditation, Professional Engineer (P.E.) license, knowledge of building automation and energy management systems.
Added 23 mins ago
G
Sr Preconstruction Manager
GPAC
Sioux Falls, SD
- $125,000 to $150,000 USD / year
🔹 **Preferred:** LEED accreditation, Professional Engineer (P.E.) license, knowledge of building automation and energy management systems.
Added 23 mins ago
A
Launch Engineer (Automotive)
Actalent
Sparta, TN
- $52 to $62.5 USD / hour
Ensure logistics and supply chain activities comply with program gate requirements and support on-time, quality-compliant material delivery to the production line.

Carrier Access IT

Managed Services Systems Engineer I

Clive, IA, United States

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Job details

Experience: High school diploma with at least 3 years of related client service experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Title: Systems Engineer I Department/Division: Managed Services Reports To: Managed Services Support Desk Manager

Job Summary:

The Systems Engineer Tier I is a key contributor to the Managed Services team, responsible for providing frontline technical support and maintaining the day-to-day operation of client IT systems. Working in a fast-paced environment, this role responds to and resolves service incidents and requests, communicates effectively with users and service providers, and helps ensure the delivery of reliable, high-quality IT services.

Essential Functions:

Coordinate and execute desktop and laptop deployment, including device imaging, configuration, software installation, user data migration, and post-deployment support to ensure a smooth transition for end users.
When needed, serve as on-site staff augmentation support at a customer location, providing hands-on IT support, troubleshooting, and end-user assistance to ensure minimal disruption to production operations.
Maintain current knowledge of relevant technology and will continually research industry best practices.
Provide Tier 1 technical support for managed services customers, including troubleshooting and resolving escalated desktop, server, network, and cloud-related issues.
Perform administration and support of Microsoft 365, Azure, Active Directory, Entra ID, Exchange Online, Teams, and related cloud services.
Mitigate future issues by monitoring and proactively resolving issues before they reach a critical state. This may involve responding to monitoring tickets and assisting with patch management.
With guidance from other team members, create and maintain basic to moderately complex systems for the benefit of internal and external clients.
Maintain a high level of customer service by communicating professionally, setting expectations, and ensuring a positive customer experience.
Develop and document knowledge of internal and external clients’ business and help provide options to resolve issues or proactively advance the organization forward.
Complete assigned tasks in a timely manner, track time in the ticketing system and communicate status to manager.
Track all documentation and communications through Carrier Access IT’s internal systems.
Work in the Clive, Iowa office.
Perform other tasks as needed and/or requested.

Education and Experience:

High school diploma with at least 3 years of related client service experience.
An associate's or bachelor’s degree in IT or a related field is preferred.
Strong working knowledge of desktop support, server administration, networking, cloud technologies, and business application support.
Experience administering and troubleshooting:
Active Directory
Group Policy
DHCP and DNS
User and identity management
Microsoft 365 and Exchange Online
Experience utilizing Remote Monitoring and Management (RMM) platforms such as N-able, LogicMonitor, or similar tools.
Working knowledge of backup and disaster recovery solutions, including monitoring, troubleshooting, and restoration processes.
Ability to plan, deploy, maintain, and troubleshoot workstation, server, and cloud-based solutions.
Experience working within a PSA/ticketing platform such as ConnectWise Manage, is preferred.
Knowledge of some virtualization technologies including:
VMware vSphere/ESXi
Microsoft Hyper-V
Virtual infrastructure maintenance, troubleshooting, and lifecycle upgrades
Understanding of external DNS services and record types.
Experience managing internal and external SSL certificates.
Excellent troubleshooting, customer service, communication, and documentation skills.
Ability to manage multiple priorities while maintaining service level agreements (SLAs) and providing high-quality customer experience.
Ability to conduct and direct research into technical issues and products as required.
Ability to present ideas in a business-friendly and user-friendly language.
High level of self-motivation.
Meticulous attention to detail.
Proven analytical, strategic thinking and problem-solving abilities.
Ability to effectively prioritize, organize, and execute multiple tasks in a high-pressure environment.
Ability to thrive in a culture of growth, change and continuous learning.
Participate in an on-call rotation and respond to critical outages or after-hours support requests as required.
One that demonstrates a strong commitment to their role and is dependable in their attendance and punctuality, ensuring they are present and ready to contribute daily.
Occasional travel to client sites may be required.
Ability to work in an environment which may require:
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle other computer components.
Lifting and transporting moderately heavy objects (up to 60lbs), such as computers and peripherals
Climbing ladders, crawling, bending and squatting

Required skills and abilities:

Ability to conduct and direct research into technical issues and products as required.
Ability to present ideas in a business-friendly and user-friendly language.
High level of self-motivation.
Meticulous attention to detail.
Proven analytical, strategic thinking and problem-solving abilities.
Ability to effectively prioritize, organize, and execute multiple tasks in a high-pressure environment.
Ability to thrive in a culture of growth, change and continuous learning.
Participate in an on-call rotation and respond to critical outages or after-hours support requests as required.
One that demonstrates a strong commitment to their role and is dependable in their attendance and punctuality, ensuring they are present and ready to contribute daily.
Occasional travel to client sites may be required.
Ability to work in an environment which may require:
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle other computer components.
Lifting and transporting moderately heavy objects (up to 60lbs), such as computers and peripherals
Climbing ladders, crawling, bending and squatting

Benefits & Perks:

We offer a comprehensive benefits package designed to support our team members both personally and professionally, including:

401(k) retirement plan with employer match
Opportunities for quarterly bonuses (variable pay)
Paid time off and volunteer time off
Medical, dental, and vision coverage for employees and eligible dependents
100% company-paid life insurance and short-term and long-term disability insurance
Flexible spending accounts and health savings accounts
Career development and advancement opportunities
Professional development and training opportunities
Company-paid vendor certifications and training
Mentorship and opportunities to work on diverse projects
Hybrid and flexible work arrangements, depending on the position and business needs
Wellness and financial resources
A culture-rich organization with a family-valued atmosphere.

A full summary of available benefits is provided during the interview and onboarding process.

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More about this job

Skills

Troubleshooting
Support ICT system users
Research
Technical support
Microsoft 365
Microsoft Azure
Microsoft Active Directory
Microsoft Exchange
Microsoft Teams
Customer service
Customer experience
Documentation
Cloud technologies
DHCP
DNS
Implement ICT recovery system
Troubleshoot
VMware
Communication skills
Attention to detail
Problem solving

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