Jobs in the United States

25+ jobs

Save this search

Added 11 mins ago
K
Deputy Project Quality Manager-Kiewit Nuclear Solutions-ID
Kiewit
Idaho Falls, ID
- $134,000 to $140,000 USD / year
Located at the project location, the Project Quality Manager (PQM) is responsible for the development, implementation, and management of a contract-specific Project Quality Plan (PQP) and…
Added 24 mins ago
Program Manager, Trading Technology
BestEx Research
Stamford, CT
BestEx Research is hiring a Program Manager to run the delivery of our trading technology roadmap, from individual projects to multi-team programs. You will report directly to the Chief…
Added 24 mins ago
BL
Maintenance Technician (Seasonal)
Bergen Logistics
Rutherford, NJ
- $17.92 to $18.92 USD / hour
Understand and follow guidelines, instructions, and procedures established by the Facility Manager/Supervisor, including all mandatory Lockout/Tagout (LOTO) and Personal Protective…
Added 28 mins ago
Payroll Administrator
E2 Consulting Engine
Denver, CO
Added 28 mins ago
Payroll Administrator
E2 Consulting Engine
Denver, CO
Added 46 mins ago
BIM Coordination Manager
Benchmark Utility Services
Sterling, VA
The BIM Coordination Manager is a senior, operations‑embedded leadership role responsible for overseeing the company’s BIM coordination and modeling efforts across active projects. This…
Added 55 mins ago
UO
Engineering and Architecture Program Manager (Senior Project Manager)
University of Colorado Denver
Aurora, CO
- $41,600 USD / year
Throughout the course of a project, the Senior Project Manager will work with internal University clients, departments, stakeholders, Facilities Building Maintenance and Operations, and…
Added 55 mins ago
MS
Field Engineer - Emergency Call Handling
Motorola Solutions, Inc.
Denver, CO
- $75,000 to $85,000 USD / year
The Emergency Call Handling (ECH) Field Engineer will report to the ECH Field Engineer Manager. The Field Engineer is ultimately accountable for the system being implemented based on the…
Added 1 hour ago
Chief Operating Officer
BEAM Circular
Remote, United States
…and programs in the areas of innovation, access to capital, infrastructure, talent development, and cross-cutting partnerships to advance economic and environmental value for local…
Added 1 hour ago
Y&
Human Resources Manager
Yum & Chill Restaurant Group LLC
Warren, NJ
- $85,000 to $100,000 USD / year
…continue to grow and evolve, we are looking for a Human Resources Manager to join our team. In this pivotal role, you will be instrumental in shaping and driving our HR strategy where you…
Added 1 hour ago
HSE Manager: Catalyst
USA DeBusk LLC
Deer Park, TX
The primary objective of the Inert Catalyst Health & Safety Manager is to ensure that catalyst handling and inert operations are planned, controlled, and executed safely, with particular…
Added 1 hour ago
Project Manager
USA DeBusk LLC
Signal Hill, CA
USA DeBusk offers the industrial infrastructure sector a technologically advanced and complementary suite of high-value traditional and specialty services for turnarounds, routine…
Added 2 hours ago
Utilities Compliance Manager
Sun Communities
Southfield, MI
Main Office: Off Site nnOverview nnThe Utilities Compliance Manager partners with the Director of Utilities & Infrastructure to support the reliable operation, maintenance, and regulatory…
Added 2 hours ago
K
Deputy Project Quality Manager-Kiewit Nuclear Solutions-ID
Kiewit
Aiken, SC
- $134,000 to $140,000 USD / year
Located at the project location, the Project Quality Manager (PQM) is responsible for the development, implementation, and management of a contract-specific Project Quality Plan (PQP) and…
Added 3 hours ago
BP
Manager of IT Security
Babcock Power
Louisville, KY
- $120,000 to $165,000 USD / year
The Manager of IT Security provides leadership for day-to-day security operations while helping advance the organization’s security strategy, operating model, and program maturity. This…
Added 3 hours ago
BP
Manager of IT Security
Babcock Power
Marlborough, MA
- $120,000 to $165,000 USD / year
The Manager of IT Security provides leadership for day-to-day security operations while helping advance the organization’s security strategy, operating model, and program maturity. This…
Added 3 hours ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Jefferson City, MO
…with those teams, and design and build of enterprise security infrastructure remains with Information Security Architecture and Engineering. The Administrator does not set or self-attest…
Added 3 hours ago
Electronic Industrial Controls Mechanic Supervisor
Veterans Affairs, Veterans Health Administration
Albuquerque, NM
Added 3 hours ago
Director of Business Operations
Avint
Remote, United States
Lead human resources and people operations, including benefits and compensation administration, policy implementation, employee lifecycle processes, performance-management infrastructure,…
Added 3 hours ago
Engineering Manager - PPA Engineering Development Program
Siemens
Wendell, NC
We are looking for an Engineering Manager, Power Protection & Automation Engineering Development Program . This position will be based at our corporate headquarters in Wendell, North…
Added 3 hours ago
S
Project Manager - Fire/Life Safety Systems
Siemens
Raleigh, NC
- $70,894 to $121,533 USD / year
Assist Operations Manager in the solicitation and contracting of subcontractors.
Added 3 hours ago
L
Sr Manager, Security Incident Response
Lowe's
Charlotte, NC
- $130,000 to $247,000 USD / year
The Sr Manager, Security Incident Response ensures that when a cybersecurity event occurs, the organization responds quickly, consistently, and decisively; minimizes business disruption and…
Added 3 hours ago
M
Senior Portfolio Development Manager
Microsoft
WA · Redmond, WA · Redmond
- $106,400 to $222,600 USD / year
As a Portfolio Development Manager specializing in AI Infrastructure, AI Local and GPU optimization, you will work with cutting-edge startups securing AI models, platforms, and…
Added 3 hours ago
M
Retrofit Construction Program Manager
Microsoft
CA · Santa Clara, CA · Santa Clara
- $102,600 to $225,800 USD / year
Microsoft Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Retrofit Construction Program Manager, you will help deliver the core infrastructure behind…
Added 3 hours ago
M
Senior Critical Environment Program Manager
Microsoft
GA · Atlanta, GA · Atlanta
- $127,600 to $253,300 USD / year
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Critical Environment Program Manager, you will perform a key role in delivering the core…

Carrier Access IT

Managed Services Systems Engineer I

Clive, IA, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: High school diploma with at least 3 years of related client service experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Title: Systems Engineer I Department/Division: Managed Services Reports To: Managed Services Support Desk Manager

Job Summary:

The Systems Engineer Tier I is a key contributor to the Managed Services team, responsible for providing frontline technical support and maintaining the day-to-day operation of client IT systems. Working in a fast-paced environment, this role responds to and resolves service incidents and requests, communicates effectively with users and service providers, and helps ensure the delivery of reliable, high-quality IT services.

Essential Functions:

Coordinate and execute desktop and laptop deployment, including device imaging, configuration, software installation, user data migration, and post-deployment support to ensure a smooth transition for end users.
When needed, serve as on-site staff augmentation support at a customer location, providing hands-on IT support, troubleshooting, and end-user assistance to ensure minimal disruption to production operations.
Maintain current knowledge of relevant technology and will continually research industry best practices.
Provide Tier 1 technical support for managed services customers, including troubleshooting and resolving escalated desktop, server, network, and cloud-related issues.
Perform administration and support of Microsoft 365, Azure, Active Directory, Entra ID, Exchange Online, Teams, and related cloud services.
Mitigate future issues by monitoring and proactively resolving issues before they reach a critical state. This may involve responding to monitoring tickets and assisting with patch management.
With guidance from other team members, create and maintain basic to moderately complex systems for the benefit of internal and external clients.
Maintain a high level of customer service by communicating professionally, setting expectations, and ensuring a positive customer experience.
Develop and document knowledge of internal and external clients’ business and help provide options to resolve issues or proactively advance the organization forward.
Complete assigned tasks in a timely manner, track time in the ticketing system and communicate status to manager.
Track all documentation and communications through Carrier Access IT’s internal systems.
Work in the Clive, Iowa office.
Perform other tasks as needed and/or requested.

Education and Experience:

High school diploma with at least 3 years of related client service experience.
An associate's or bachelor’s degree in IT or a related field is preferred.
Strong working knowledge of desktop support, server administration, networking, cloud technologies, and business application support.
Experience administering and troubleshooting:
Active Directory
Group Policy
DHCP and DNS
User and identity management
Microsoft 365 and Exchange Online
Experience utilizing Remote Monitoring and Management (RMM) platforms such as N-able, LogicMonitor, or similar tools.
Working knowledge of backup and disaster recovery solutions, including monitoring, troubleshooting, and restoration processes.
Ability to plan, deploy, maintain, and troubleshoot workstation, server, and cloud-based solutions.
Experience working within a PSA/ticketing platform such as ConnectWise Manage, is preferred.
Knowledge of some virtualization technologies including:
VMware vSphere/ESXi
Microsoft Hyper-V
Virtual infrastructure maintenance, troubleshooting, and lifecycle upgrades
Understanding of external DNS services and record types.
Experience managing internal and external SSL certificates.
Excellent troubleshooting, customer service, communication, and documentation skills.
Ability to manage multiple priorities while maintaining service level agreements (SLAs) and providing high-quality customer experience.
Ability to conduct and direct research into technical issues and products as required.
Ability to present ideas in a business-friendly and user-friendly language.
High level of self-motivation.
Meticulous attention to detail.
Proven analytical, strategic thinking and problem-solving abilities.
Ability to effectively prioritize, organize, and execute multiple tasks in a high-pressure environment.
Ability to thrive in a culture of growth, change and continuous learning.
Participate in an on-call rotation and respond to critical outages or after-hours support requests as required.
One that demonstrates a strong commitment to their role and is dependable in their attendance and punctuality, ensuring they are present and ready to contribute daily.
Occasional travel to client sites may be required.
Ability to work in an environment which may require:
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle other computer components.
Lifting and transporting moderately heavy objects (up to 60lbs), such as computers and peripherals
Climbing ladders, crawling, bending and squatting

Required skills and abilities:

Ability to conduct and direct research into technical issues and products as required.
Ability to present ideas in a business-friendly and user-friendly language.
High level of self-motivation.
Meticulous attention to detail.
Proven analytical, strategic thinking and problem-solving abilities.
Ability to effectively prioritize, organize, and execute multiple tasks in a high-pressure environment.
Ability to thrive in a culture of growth, change and continuous learning.
Participate in an on-call rotation and respond to critical outages or after-hours support requests as required.
One that demonstrates a strong commitment to their role and is dependable in their attendance and punctuality, ensuring they are present and ready to contribute daily.
Occasional travel to client sites may be required.
Ability to work in an environment which may require:
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle other computer components.
Lifting and transporting moderately heavy objects (up to 60lbs), such as computers and peripherals
Climbing ladders, crawling, bending and squatting

Benefits & Perks:

We offer a comprehensive benefits package designed to support our team members both personally and professionally, including:

401(k) retirement plan with employer match
Opportunities for quarterly bonuses (variable pay)
Paid time off and volunteer time off
Medical, dental, and vision coverage for employees and eligible dependents
100% company-paid life insurance and short-term and long-term disability insurance
Flexible spending accounts and health savings accounts
Career development and advancement opportunities
Professional development and training opportunities
Company-paid vendor certifications and training
Mentorship and opportunities to work on diverse projects
Hybrid and flexible work arrangements, depending on the position and business needs
Wellness and financial resources
A culture-rich organization with a family-valued atmosphere.

A full summary of available benefits is provided during the interview and onboarding process.

Apply About employer

More about this job

Skills

Troubleshooting
Support ICT system users
Research
Technical support
Microsoft 365
Microsoft Azure
Microsoft Active Directory
Microsoft Exchange
Microsoft Teams
Customer service
Customer experience
Documentation
Cloud technologies
DHCP
DNS
Implement ICT recovery system
Troubleshoot
VMware
Communication skills
Attention to detail
Problem solving

Report this job