Jobs in the United States

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Added 1 min ago
Food Service - Associate
SSA Group
Denver, CO
Reports to: Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s)
Added 2 mins ago
CO
Program Coordinator
County of San Luis Obispo
San Luis Obispo, CA
- $35.32 to $47.33 USD / hour
A: Possession of an associate’s degree from an accredited college or university. In addition, one year of experience assisting in financial, budgetary, coordination, communication, service…
Added 2 mins ago
A
Animal Care Technician
Actalent
New City, NY
- $20 to $21 USD / hour
…in maintaining high standards of animal welfare and facility operations while working collaboratively within a dedicated…
Added 2 mins ago
Senior Vendor Management Professional
CenterWell
Remote, United States
…vendors, acting as the connection point between Pharmacy Hub Operations and the broader enterprise Procurement and Accounting teams. This role manages the full vendor lifecycle from…
Added 3 mins ago
Manager, Hedge Fund Accounting
SS&C Technologies, Inc.
United States
…sophisticated hedge fund clients while developing your leadership and client management skills. As an Associate Manager, you'll play a key role in delivering exceptional client service,…
Added 3 mins ago
Senior Associate, Workflow & Automation
WPP Media
NY
The Solutions Group at WPP Media is seeking a Senior Associate, Workflow & Automation to connect technology platforms, operational workflows, and agency teams.
Added 4 mins ago
Senior Cyber Security Administrator
ASRC Federal
Huntsville, AL
…Advanced Fire Control Ground Infrastructure (AFCGI), Demonstration Operations Center (DOC) program located on Redstone Arsenal in Huntsville,…
Added 5 mins ago
Operations Manager
Capstone Logistics LLC
Ada, OK
We are looking for a Warehouse Operations Manager to join our team and be part of something great. We have an outstanding career opportunity for a driven, successful leader with at least 3*…
Added 6 mins ago
Construction Superintendent
SEG Inc.
Washington, DC
…We are seeking a Superintendent I to manage day-to-day field operations, ensure project quality and safety, and lead subcontractors and self-performed crews from project start through…
Added 7 mins ago
Associate BH Therapist ASW, AMFT, APCC
OPSAM HEALTH
National City, CA · San Diego, CA
Job Title: Associate Behavioral Health Clinician (Therapist) ASW, AMFT, APCC
Added 8 mins ago
UA
Global Key Account Manager & KAM Excellence Lead, ABB Robotics
USRBT ABB Robotics LLC
MI
- $142,500 to $205,000 USD / year
Strong familiarity with logistics and CPG operations
Added 9 mins ago
EY-Parthenon - Corporate Finance - EY Infrastructure Advisory - Senior Associate
EY
Los Angeles, CA · Atlanta, GA
As a Senior Associate within EY-Parthenon’s Corporate Finance EYIA practice you are likely to spend your day supporting the team in endeavors, to assist clients in developing programs and…
Added 10 mins ago
Billing Senior Associate
Alteva RCM
Boca Raton, FL
The Billing Senior Associate manages front-end billing for assigned complex, high-volume, or high-profile accounts while supporting efficient claim flow and team operations. This role works…
Added 10 mins ago
Billing Senior Associate
Alteva RCM
Queens, NY
The Billing Senior Associate manages front-end billing for assigned complex, high-volume, or high-profile accounts while supporting efficient claim flow and team operations. This role works…
Added 10 mins ago
Billing Associate Queens
Alteva RCM
Queens, NY
The Billing Associate is responsible for timely and accurate front-end billing execution for assigned accounts, including claim intake and scrubbing, coordination with coding teams, and…
Added 10 mins ago
Billing Associate
Alteva RCM
Boca Raton, FL
The Billing Associate is responsible for timely and accurate front-end billing execution for assigned accounts, including claim intake and scrubbing, coordination with coding teams, and…
Added 11 mins ago
Senior Associate, SBA Loan Review
GPAC
Atlanta, GA
a long-established, nationally ranked regional CPA firm in the Southeast is seeking a Senior Associate for its financial institutions credit review practice, focused on SBA and commercial…
Added 13 mins ago
MS
Registered Nurse, Health Center Group Manager - Toledo, OH
Military Spouse Jobs & VetJobs
United States
- $84,872 to $106,090 USD / year
Provides site level leadership and manages day to day operations to include coordinating technical and administrative staff and health center operations for multiple health centers across a…
Added 14 mins ago
Managed Services Systems Engineer I
Carrier Access IT
Clive, IA
…technical support and maintaining the day-to-day operation of client IT systems. Working in a fast-paced environment, this role responds to and resolves service incidents and requests,…
Added 16 mins ago
Associate Therapist II (35447)
ODYSSEY BEHAVIORAL GROUP
Lansing, MI
Our team’s foundation is client centered care and clinical excellence through our 5-star service commitment – Respect, Accountability, Integrity, Flexibility, Collaboration, and Service. We…
Added 19 mins ago
CHILD PROTECTIVE SERVICE WORKER I-IV
State of New Hampshire
CONCORD, NH
CPSW II Associate's degree and 2 years of experience OR equivalent combination of 4 years of education and experience after completion of high school. Education and experience must be in…
Added 20 mins ago
ES
Retail Merchandiser - Commissary - Hurlburt - P/T 30 hrs
Eurpac Service Incorporated
Hurlburt Field, FL
- $17 to $19 USD / hour
Perform daily tasks assigned by EAGLE Eye, Retail IQ, Area Manager (AM) or Area Supervisor (AS) to support operations at designated Commissary locations. Base Manager responsibilities may…
Added 20 mins ago
Clinical Supervisor
Sage Counseling Inc
Phoenix, AZ · Tempe, AZ · Mesa, AZ · Glendale, AZ · Scottsdale, AZ
…Service, you will help clinicians deliver effective, high-quality, client-centered services while continuing to provide direct care. Through orientation, supervision, training, and ongoing…
Added 20 mins ago
E
Mainframe Modernization Architect
Ensono
Jefferson City, MO
- $156,000 to $210,000 USD / year
+ Conduct discovery and assessment workshops (often in collaboration with resources from consulting, operations and product teams) to help drive further penetration of the client account
Added 21 mins ago
CD
CDS Full Time Event Manager - Product Demonstration
Club Demonstration Services
Scarborough, ME
- Full-time
…voluntary plans, wellness programs, and access to discounts through Associate…

Carrier Access IT

Managed Services Systems Engineer I

Clive, IA, United States

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Job details

Experience: High school diploma with at least 3 years of related client service experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Title: Systems Engineer I Department/Division: Managed Services Reports To: Managed Services Support Desk Manager

Job Summary:

The Systems Engineer Tier I is a key contributor to the Managed Services team, responsible for providing frontline technical support and maintaining the day-to-day operation of client IT systems. Working in a fast-paced environment, this role responds to and resolves service incidents and requests, communicates effectively with users and service providers, and helps ensure the delivery of reliable, high-quality IT services.

Essential Functions:

Coordinate and execute desktop and laptop deployment, including device imaging, configuration, software installation, user data migration, and post-deployment support to ensure a smooth transition for end users.
When needed, serve as on-site staff augmentation support at a customer location, providing hands-on IT support, troubleshooting, and end-user assistance to ensure minimal disruption to production operations.
Maintain current knowledge of relevant technology and will continually research industry best practices.
Provide Tier 1 technical support for managed services customers, including troubleshooting and resolving escalated desktop, server, network, and cloud-related issues.
Perform administration and support of Microsoft 365, Azure, Active Directory, Entra ID, Exchange Online, Teams, and related cloud services.
Mitigate future issues by monitoring and proactively resolving issues before they reach a critical state. This may involve responding to monitoring tickets and assisting with patch management.
With guidance from other team members, create and maintain basic to moderately complex systems for the benefit of internal and external clients.
Maintain a high level of customer service by communicating professionally, setting expectations, and ensuring a positive customer experience.
Develop and document knowledge of internal and external clients’ business and help provide options to resolve issues or proactively advance the organization forward.
Complete assigned tasks in a timely manner, track time in the ticketing system and communicate status to manager.
Track all documentation and communications through Carrier Access IT’s internal systems.
Work in the Clive, Iowa office.
Perform other tasks as needed and/or requested.

Education and Experience:

High school diploma with at least 3 years of related client service experience.
An associate's or bachelor’s degree in IT or a related field is preferred.
Strong working knowledge of desktop support, server administration, networking, cloud technologies, and business application support.
Experience administering and troubleshooting:
Active Directory
Group Policy
DHCP and DNS
User and identity management
Microsoft 365 and Exchange Online
Experience utilizing Remote Monitoring and Management (RMM) platforms such as N-able, LogicMonitor, or similar tools.
Working knowledge of backup and disaster recovery solutions, including monitoring, troubleshooting, and restoration processes.
Ability to plan, deploy, maintain, and troubleshoot workstation, server, and cloud-based solutions.
Experience working within a PSA/ticketing platform such as ConnectWise Manage, is preferred.
Knowledge of some virtualization technologies including:
VMware vSphere/ESXi
Microsoft Hyper-V
Virtual infrastructure maintenance, troubleshooting, and lifecycle upgrades
Understanding of external DNS services and record types.
Experience managing internal and external SSL certificates.
Excellent troubleshooting, customer service, communication, and documentation skills.
Ability to manage multiple priorities while maintaining service level agreements (SLAs) and providing high-quality customer experience.
Ability to conduct and direct research into technical issues and products as required.
Ability to present ideas in a business-friendly and user-friendly language.
High level of self-motivation.
Meticulous attention to detail.
Proven analytical, strategic thinking and problem-solving abilities.
Ability to effectively prioritize, organize, and execute multiple tasks in a high-pressure environment.
Ability to thrive in a culture of growth, change and continuous learning.
Participate in an on-call rotation and respond to critical outages or after-hours support requests as required.
One that demonstrates a strong commitment to their role and is dependable in their attendance and punctuality, ensuring they are present and ready to contribute daily.
Occasional travel to client sites may be required.
Ability to work in an environment which may require:
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle other computer components.
Lifting and transporting moderately heavy objects (up to 60lbs), such as computers and peripherals
Climbing ladders, crawling, bending and squatting

Required skills and abilities:

Ability to conduct and direct research into technical issues and products as required.
Ability to present ideas in a business-friendly and user-friendly language.
High level of self-motivation.
Meticulous attention to detail.
Proven analytical, strategic thinking and problem-solving abilities.
Ability to effectively prioritize, organize, and execute multiple tasks in a high-pressure environment.
Ability to thrive in a culture of growth, change and continuous learning.
Participate in an on-call rotation and respond to critical outages or after-hours support requests as required.
One that demonstrates a strong commitment to their role and is dependable in their attendance and punctuality, ensuring they are present and ready to contribute daily.
Occasional travel to client sites may be required.
Ability to work in an environment which may require:
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle other computer components.
Lifting and transporting moderately heavy objects (up to 60lbs), such as computers and peripherals
Climbing ladders, crawling, bending and squatting

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More about this job

Skills

Troubleshooting
Support ICT system users
Research
Technical support
Microsoft 365
Microsoft Azure
Microsoft Active Directory
Microsoft Exchange
Microsoft Teams
Customer service
Customer experience
Documentation
Cloud technologies
DHCP
DNS
Implement ICT recovery system
Troubleshoot
VMware
Communication skills
Attention to detail
Problem solving

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