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Community Liaison

  • Hammond, LA, United States
  • Covington, LA, United States

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Job details

Posting language
English
Posted

Original job description

NOW HIRING: COMMUNITY LIAISON | HOMEDICA HOUSE CALLS

Business Development | Full-Time, Field-Based

Territory: Baton Rouge, Hammond, Northshore, New Orleans/Southshore & Mississippi Gulf Coast

About Homedica

Homedica House Calls is a trusted leader in innovative, patient-centered primary care. Serving patients across the Gulf Coast, we deliver care in multiple care settings. Our services include primary care, chronic care management, palliative care, behavioral health, dementia care, wound care, and more. Homedica is a division of The Carpenter Health Network, offering the full continuum of care.

The Opportunity

Do you enjoy building relationships and helping people get connected to the care they need? Homedica is seeking a Community Liaison to grow and strengthen our business relationships across Southeast Louisiana and the Mississippi Gulf Coast. In this field-based role, you will be the friendly, reliable face of Homedica for physician practices, hospitals, assisted living communities, skilled nursing facilities, home health and hospice agencies, case managers, and community organizations.

You will learn our services and referral processes, share accurate information with partners, follow up consistently, and connect partners with the right Homedica team members. A clinical background is preferred but not required.

Job Duties

  • Build and maintain relationships with hospitals, physician groups, assisted living communities, skilled nursing facilities, home health and hospice agencies, case management teams, and community organizations.
  • Maintain a consistent field presence through in-person visits, introductory meetings, educational sessions, and follow-up contacts.
  • Represent Homedica at community events, health fairs, professional meetings, and facility events.
  • Explain Homedica services and referral processes clearly and accurately using approved materials.
  • Help referral partners connect with the right Homedica team and escalate clinical, payer, or operational questions appropriately.
  • Support the launch of new facility and community partnerships and stay connected after implementation.
  • Share partner feedback and referral barriers with Homedica leadership.
  • Keep accurate records of outreach activity and referrals in our CRM and manage an organized territory plan.

Qualifications

  • High school diploma or equivalent required; associate or bachelor's degree in healthcare, business, marketing, communications, social work, or a related field preferred.
  • At least 3 years of experience in healthcare, community outreach, physician relations, referral development, or a related field preferred.
  • Experience in primary care, home health, hospice, palliative care, assisted living, skilled nursing, hospitals, or case management is a plus.
  • Clinical background (RN, LPN, social worker, medical assistant, or similar) is helpful but not required.
  • Strong communication, listening, and relationship-building skills with a professional, approachable presence.
  • Self-motivated, organized, and dependable, with excellent follow-through and the ability to work independently in the field.
  • Sound judgment and a commitment to protecting patient privacy and following HIPAA requirements.
  • Proficiency with Microsoft Outlook, Teams, Excel, and PowerPoint; CRM experience preferred.

Travel Requirements

  • Frequent local travel throughout Southeast Louisiana and the Mississippi Gulf Coast, with occasional overnight travel.
  • Valid driver's license, reliable transportation, and appropriate automobile insurance required.

Why Join Homedica

  • Meaningful work helping patients and families access care at home and in their communities.
  • The chance to become a trusted, recognized healthcare partner across your territory.
  • Collaboration with clinical, operational, and business development teams across The Carpenter Health Network.

Full-Time Benefits

  • Employee Stock Ownership Plan (ESOP) – company-paid ownership benefit
  • Competitive pay with increased earning potential
  • Health, dental, vision & life insurance
  • Short-term & long-term disability coverage
  • 401(k) retirement plan
  • Generous paid time off (PTO)
  • Cell phone allowance
  • Mileage reimbursement (adjusted for fuel price changes)
  • Career advancement opportunities

Make a difference in the lives of others - and your own - with Homedica House Calls. Apply today!

More about this job

Skills

  • Relationship building
  • Case management
  • Leadership
  • Community engagement
  • Primary care
  • Palliative care
  • LPN
  • Communication skills
  • Work independently
  • Microsoft Outlook
  • Microsoft Teams
  • Microsoft Excel
  • Microsoft PowerPoint
  • Valid driver's licence

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