Community Partnerships Coordinator

Description IMPACT - Grow our reach. Build the relationships that bring care home. You’ll own the growth of Caring for Others’ referral network, building trusted relationships with case managers, discharge planners, hospice teams, brokers, and community organizations across multiple Oregon markets and turning those connections into new Private Pay, LTCI, and VA Clients. Serving as the Company’s ambassador in the community, you’ll manage the full pipeline from first introduction to signed client while keeping every step compliant with Oregon Administrative Rules and Federal and State law. This is a field-based role with regular travel across our service markets.

WHAT YOU'LL DO

• Travel regularly across multiple markets to build trust with community referral sources, including APD Case Managers, Social Workers, Nursing Facilities, VA Case Managers, Hospital Discharge Planners, Hospice Administrators, Urgent/Emergency Care Physicians, Insurance Brokers, Attorneys, and Real Estate Agents
• Represent the Company at community organizations such as Senior Brokers, Rotary, and the Chamber of Commerce, networking to open new revenue streams
• Lead expansion efforts focused on a healthy, diversified payor mix with an emphasis on private pay growth
• Create and maintain a growth pipeline for new Private Pay, LTCI, and VA Clients; carefully track leads and referral activity in the CRM and Care Management Platform
• Secure Client Services Authorizations and track expirations to ensure all billed hours are collectable; manage relationships with Prospect and Current Clients and their families
• Conduct competitive market research, stay active in industry associations and conferences, and translate regulatory and market insights into strategies that drive growth and competitive positioning

WHAT YOU BRING

• Experience in business development, sales, community outreach, or referral relationship management, ideally in home care, senior services, or healthcare
• A natural relationship-builder who is comfortable networking, presenting, and earning trust in the community
• Results-driven ownership of a pipeline, with disciplined lead tracking, documentation, and follow-through
• Working knowledge of (or eagerness to learn) Private Pay, LTCI, and VA funding and the Oregon regulatory environment
• Ability to manage multiple markets, priorities, and deadlines independently, with regular travel
• Proficiency in CRM systems, Excel, Outlook, PowerPoint, and Word

WHO WE ARE

• A family-owned organization with 20 years experience of raising the standards for in-home care - and we're still pushing higher.
• We build teams of driven, mission-obsessed experts whose energy and focus turn every initiative into a success
• Our process is our promise: proven systems and disciplined execution deliver exceptional care to every Community, Employee, and Client.
• A culture built to energize - powering meaningful careers for world changers who never settle.
• See How We're Raising the Bar

ROLE QUALIFICATIONS

• Proven track record with lead-generating service-based sales
• Willingness to extensively travel

COMPREHENSIVE WELLNESS PORTFOLIO

In your role with Caring for Others, you're responsible for upholding, executing, and supporting our mission. As such, it is our honor to support you with:

• Paid Time Off and Paid Holidays*
• 100% Company-Paid Dental Insurance and Vision Insurance*
• 100% Company-Paid $25,000 Life Insurance Policy*
• 100% Company-Paid Employee Assistance Program - including mental health counseling sessions, financial coaching, provider referrals, and childcare resources - available 24/7
• Customizable Health Insurance Plans: Up to 100% Company Contribution to plan premium for Employee, PLUS additional contribution for Dependents as needed*
• 401(k) Retirement Program - with Employer Match*
• Professional Development – ongoing education, wraparound support, and leadership coaching
• A Next-Level, Comprehensive Training and Orientation Week
• And a supportive team to work alongside!

Requirements

• Proactive, solution-oriented self-starter who takes initiative and works independently
• Values innovation, efficiency, and streamlined processes
• Excellent written and verbal communication skills in English
• Meticulous attention to detail, with accurate record-keeping and documentation
• Strong project management skills - strategic, organized, and intuitive
• Collaborative team player with excellent interpersonal skills
• Results-driven, with proven time management skills and the ability to juggle multiple priorities and deadlines in a fast-paced environment
• Exercises sound judgment and discretion in handling sensitive matters
• Tech-savvy and comfortable with a variety of software and devices
• Warm, welcoming, and professional demeanor with a commitment to outstanding customer service
• Strong commitment to compliance, including knowledge of HIPAA best practices for handling PHI
• Administrative experience in a related specialty such as accounting, customer service, scheduling, billing, IT, project management, sales, marketing, business development, staffing, recruiting, care coordination, compliance, office or business management, human resources, or operations
• Background in senior care, assisted living, skilled nursing, or in-home care

Caring for Others is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. *Benefit eligibility is based on hours worked.