Jobs in the United States

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Added 3 mins ago
Lead Product Owner - Edge
Lumen
Madison, WI
7+ years in technical product ownership, product management, software engineering, platform engineering, cloud, or networking roles.
Added 4 mins ago
Manager, Global Strategic Partnerships
Ataccama
Remote, United States
…quality-first foundation makes data the engine of trust, powering AI, analytics, and operations with…
Added 17 mins ago
Data Engineer Senior - Data Modeling
PNC Bank NA
United States
Application Delivery Process, Big Data Management and Analytics, Business Intelligence, Consulting, Data Analysis - Software, Data Architecture, Database Structures, Problem Solving,…
Added 17 mins ago
ALM Associate - Balance Sheet Analytics
PNC Bank NA
United States
…to the company’s success. As an ALM Associate- Balance Sheet Analytics within PNC's Chief Investment Office (CIO) , you will be based in New York City,…
Added 33 mins ago
E
Data Engineer III
eSimplicity
Columbia, MD
- $113,200 to $130,000 USD / year
Implements, with support of project data specialists, large dataset engineering: data augmentation, data quality analysis, data analytics (anomalies and trends), data profiling, data…
Added 40 mins ago
Software Product Management Pre Sales Senior Manager - Marketing Analytics Software
Accenture LLP Company
NY
As Senior Manager, Pre-Sales you support complex software sales cycles by delivering compelling product demonstrations, responding to technical and functional requirements, and building…
Added 44 mins ago
Manufacturing Process Quality Manager
Vertiv
Westerville, OH
Manufacturing Process Quality Manager is responsible for improving manufacturing quality, process capability, and operational efficiency through the implementation of advanced manufacturing…
Added 50 mins ago
UG
Senior Manager, AI/ML Engineering - Java Spring Boot - Remote
UnitedHealth Group
Minnetonka, MN
- $148,900 to $255,300 USD / year
As a Senior Manager of AI/ML Engineering within the UHC Operations and Experience technology team at Optum Technology, you will lead a high-performing engineering team dedicated to…
Added 50 mins ago
Policy Manager
Wayspring
Nashville, TN
…clinical leadership, Clinical Auditors, Network Solutions, Analytics, Compliance, Operations, engineering, and health plan partners. The ideal candidate is a strong researcher and critical…
Added 54 mins ago
Digital Marketing Operations Manager
Avery Dennison
Dallas, TX
Avery Dennison is seeking a data-driven, strategically minded Digital Marketing Operations Manager to lead and optimize our internal digital marketing platforms, with a primary focus on…
Added 59 mins ago
FT
Senior Product Manager, Fuller Equip
FULLER THEOLOGICAL
Pasadena, CA · Houston, TX
- $120,000 to $140,000 USD / year
…Division of Fuller Theological Seminary, seeks a Senior Product Manager. Fuller's mission is to provide indispensable formational education to diverse Christian leaders everywhere. Equip's…
Added 1 hour ago
Technical Manager; Bridge Technology
Michael Baker International
Des Moines, IA
The successful candidate will work alongside subject matter experts in digital delivery, software development, data analytics, artificial intelligence, digital twins, and emerging…
Added 1 hour ago
Supervisor Application & Asset Management
FirstEnergy
Reading, PA
This job handles the support and management of regional operations and engineering as related to applications, data, equipment, processes, and programs.
Added 1 hour ago
Sr. Associate Manager, Service Operations
MILWAUKEE ELECTRIC TOOL CORP
Brookfield, WI
Working closely with Regional Service Managers, Service Center Branch Managers, Quality, Training, Engineering, Supply Chain, Customer Experience, Digital, IT and other cross-functional…
Added 1 hour ago
Sr Product Mgr I
LexisNexis Risk Solutions Inc. Company
Alpharetta, GA
Job Summary: The Senior Product Manager I will own a product or one or more product features within a complex product. He/she will be responsible for developing a commercially successful…
Added 1 hour ago
Staff Associate | Construction Materials Testing (CMT)
BUNNELL LAMMONS ENGINEERING
Fletcher, NC
Utilize engineering software and tools for design, modeling, and data analysis (e.g., AutoCAD, Civil 3D, GeoStudio, gINT, Tablogs).
Added 1 hour ago
Product Manager
Hearst
Carmel, IN · South San Francisco, CA
First Databank (FDB) is currently seeking a Product Manager. The Product Manager plays a critical role as an individual contributor, managing and advancing innovative healthcare technology…
Added 1 hour ago
Procurement Manager
PagerDuty
Atlanta, GA
PagerDuty is seeking an exceptional, forward-thinking Procurement Manager to join our team! In this role, you will act as a core strategic business partner to our Product Management…
Added 1 hour ago
Procurement Manager
PagerDuty
Atlanta, GA
PagerDuty is seeking an exceptional, forward-thinking Procurement Manager to join our team! In this role, you will act as a core strategic business partner to our Product Management…
Added 2 hours ago
GD
Senior Backend Engineer - (Java/Spring Boot)
Gen Digital Inc.
New York, NY
- $135,000 to $178,000 USD / year
…MoneyLion’s product surfaces, working closely with product, analytics, and engineering teams to support partner integrations, experimentation, event quality, and core business…
Added 2 hours ago
System Specialist
Vertiv
Atlanta, GA
…continuous communication with CRC, Area/District Offices, and direct…
Added 2 hours ago
N
Manager - Corporate Accounting - Internally Developed Software
NielsenIQ
Remote, United States
- $140,000 to $165,000 USD / year
NIQ is seeking a highly motivated and detail-oriented Senior Manager of Corporate Accounting to join our growing finance team. This individual will serve as the subject-matter expert along…
Added 2 hours ago
Manufacturing Business Manager
Google
Mountain View, CA
Joining the Manufacturing Business Manager (MBM) team offers the opportunity to drive high-impact commercial negotiations and manage multi-million-dollar manufacturing costs that directly…
Added 2 hours ago
Program Manager III, Supply Chain, Devices and Services
Google
Mountain View, CA
As a Supply Chain Program Manager, you are responsible for ensuring supply chain readiness for multiple programs with specific attention to: program schedule, cost optimization,…
Added 2 hours ago
Manager, Product Management - Recoveries Third-Party Integrations (3PI)
Capital One
NY · McLean, VA · Richmond, VA
A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering,…

CareSource Management Services LLC

Manager, Site Reliability Engineering

Remote, United States

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Job details

Pay: $94,100.00 - $164,800.00CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level.
Education: Bachelor’s degree
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Summary:

The Manager, Site Reliability Engineering leads a team responsible for advancing IT operations through automation, self-healing capabilities, and AI-enabled solutions. This leader owns the reliability roadmap, drives measurable performance against service level objectives, and strengthens observability and IT Service Management (ITSM) practices to improve service availability, performance, and operational efficiency.

Essential Functions:

Own and deliver a multi-year reliability, observability, and automation roadmap, translating enterprise priorities into prioritized, measurable engineering initiatives.
Establish and monitor reliability performance measures, including mean time to resolve (MTTR), manual effort reduction, SLO attainment, change failure rate, and automated incident remediation.
Lead organizational change by influencing senior stakeholders and transitioning legacy, ticket-driven operations toward engineering-led, automated reliability practices.
Champion SRE practices and a customer-centric reliability culture across operations and development teams.
Lead the development of automation and self-healing capabilities, including runbooks, scripts, infrastructure as code (IaC), automated recovery, and scaling, to reduce manual effort and improve operational reliability.
Lead the design, deployment, and governance of agentic AI solutions for incident triage, root-cause analysis, and remediation, with appropriate human oversight, auditability, and defined autonomy.
Apply AIOps and predictive analytics to detect anomalies, correlate events, and prevent incidents before they affect users.
Partner with security, compliance, and AI governance teams to ensure AI-enabled operations meet CareSource policy and regulatory requirements.
Collaborate with stakeholders and product owners to translate availability targets into actionable Service Level Indicators (SLIs) and Service Level Objectives (SLOs), and establish and enforce error budgets that balance innovation and reliability.
Integrate and enhance Continuous Integration and Continuous Deployment (CI/CD) pipelines to support faster, more reliable releases.
Lead Chaos Engineering and regular resilience testing, partnering with application and infrastructure teams to act on findings and sustain continuous feedback loops.
Develop incident response plans, lead major incident management, and conduct blameless post-incident reviews that drive sustainable corrective action.
Lead capacity planning using usage and performance trends to forecast growth, prevent resource constraints, and support cost-effective scaling.
Lead the observability strategy and implementation, establishing standards for telemetry, monitoring, dashboards, and alerting that provide actionable, real-time insight into infrastructure, applications, and critical business services.
Enhance ITSM, ITOM, and ServiceNow workflows to integrate observability with automated incident creation, enrichment, and remediation.
Lead and develop site reliability and observability engineers, fostering continuous learning, innovation, professional growth, and AI and automation capabilities.
Partner across technology teams and manage key vendor relationships to align SRE and observability strategies with business goals and operational readiness.
Perform any other job related duties as requested.

Education and Experience:

Bachelor's degree in Business, Computer Science or related field required
Equivalent years of relevant work experience may be accepted in lieu of required education
Six (6) years of relevant IT experience, to include experience with monitoring tools such as Dynatrace, Spunk, ServiceNow, Robotic Process automation required
Three (3) years of IT lead or management experience required
Experience designing, developing, and providing operational support for distributed systems software in a microservice-style infrastructure required
Experience using Docker and Linux containers required

Competencies, Knowledge and Skills:

Strong leadership skills with the ability to inspire cross-functional teams and align IT initiatives with business goals
Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices
Demonstrated ability to drive the adoption of site reliability culture and practices within a team
Ability to lead a small team to look for roadblocks, run tests, and solve related problems
Fluency in at least one programming language such as (e.g., Python, Java, .Net, etc.)
Proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Proficiency in continuous integration and continuous delivery tools (e.g., Ansible, GitLab, Terraform, etc.)
Ability to communicate ideas and solutions in a clear and organized manner
Ability to provide clear and effective presentations
Strong familiarity with ServiceNow ITOM
Expert with Dynatrace, Splunk and Solar Winds Monitoring Platforms
Familiarity with Microsoft Azure infrastructure networking, compute, and storage primitives
Knowledge of code management with Git and GitHub workflows
Knowledge of Splunk Search Processing Language (SPL)
Splunk IT Service Intelligence platform knowledge
Excellent analytical and problem-solving skills
Excellent communication skills and ability to collaborate with IT and business teams effectively
Comfortable with a 24/7/365 always-up, always available production service
Familiarity with Incident management, ITIL

Licensure and Certification:

ITIL Foundation or Practitioner certification preferred. preferred
Relevant cloud, Kubernetes, or SRE certifications are a plus. preferred

Working Conditions:

General office environment; may be required to sit or stand for extended periods of time
Travel is not typically required

Compensation Range:

$94,100.00 - $164,800.00CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Salary Organization Level Competencies

Fostering a Collaborative Workplace Culture
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

Brand=CareSource

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More about this job

Skills

IT service management
Infrastructure as code
Root cause analysis
Regulatory compliance
Negotiate with stakeholders
CI/CD
Incident response
ServiceNow
Computer science
Dynatrace
Docker
Linux
Leadership
Python
Oracle Java
.NET
Artificial intelligence
Machine learning
Ansible
GitLab
IBM Terraform
Presentation skills
Splunk
SolarWinds
Microsoft Azure
Git
GitHub
Problem solving
Communication skills
ITIL
Kubernetes

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