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Sr. Manager, Talent Planning & Analytics
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Manages Talent Analytics and Planning activities within North America, driving the effective use of data and insights to support business and Talent objectives. Leads the execution of…
Added 2 mins ago
Corporate Performance Lead, Google Cloud
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Chicago, IL · Atlanta, GA · Austin, TX · Boulder, CO
Familiarity with data analytics tools (e.g., SQL, BI platforms, etc.), and collaborating with other business analysts and data scientists.
Added 2 mins ago
S
Director of HR Strategy & Operations
SKIMS
Los Angeles, CA
- $150,000 to $170,000 USD / year
SKIMS is seeking a highly strategic, analytical, and operationally driven Director of HR Operations and Strategy to partner closely with the Chief People Officer and senior leadership team…
Added 8 mins ago
Director - US Client Risk Engagements
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Austin, TX · Denver, CO · Atlanta, GA
…as a trusted advisor in the NA Risk Team by providing risk intelligence and thought leadership to guide internal business partners, clients, and ecosystem participants in the secure growth…
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DevOps Engineer
CallMiner
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Added 10 mins ago
Product Marketing Manager
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Familiarity with CRM, business intelligence, and analytics platforms.
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Manager, Finance - Sales Analysis
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…collaborates closely with Product Development, Supply Chain, and Operations to evaluate sales performance, promotional effectiveness, pricing strategies, and product profitability. The role…
Added 12 mins ago
Emerging Markets Fixed Income Trader
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…guidelines, and resolve settlement and documentation issues with operations and…
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Data Analyst I
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Barre, VT
- $72,009.6 to $75,691.2 USD / year
This is an excellent opportunity for an analytical and detail-oriented professional who enjoys working with data, solving problems, and developing reporting tools that help organizations…
Added 13 mins ago
Electro-Mechanical Technician
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…for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence…
Added 13 mins ago
Senior Systems Safety Engineer
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Huntsville, AL
…for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence…
Added 13 mins ago
Mechanical Engineer
Dynetics, Inc
Huntsville, AL
…for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence…
Added 13 mins ago
Flight Test Coordinator
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…for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence…
Added 13 mins ago
Senior Systems Engineer
LEIDOS, INC.
Annapolis Junction, MD
Leidos has a new and exciting opportunity for a Senior Systems Engineer in our Intel Sectors, Cyber & Analytics Business Area (CABA). Our talented team is at the forefront in Security…
Added 14 mins ago
AC
Business & Pricing Analyst
Aerovel Corporation
Bingen, WA
- $90,000 to $135,000 USD / year
Bachelor’s degree in Business, Finance, Economics, Engineering, Data Analytics, or a related field.
Added 15 mins ago
2027 Summer Internship - Human Resources - HR Analytics - Virtual
Freeport McMoRan
Phoenix, AZ
As an HR Analytics Intern, you will work alongside the Workforce Insights & Analytics team to turn workforce data into meaningful insights that support HR and business decision-making. You…
Added 15 mins ago
XP
Executive Business Director, West
Xenon Pharmaceuticals
Remote, United States
- $300,000 to $345,000 USD / year
Added 15 mins ago
XP
Executive Business Director, East
Xenon Pharmaceuticals
Remote, United States
- $300,000 to $345,000 USD / year
Added 16 mins ago
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Industrial Engineering Analyst
Actalent
Austin, TX
- $70 to $80 USD / hour
Job Title: Industrial Engineering Analytics EngineerLocation: Long term will be located in Austin, TX (first 2-3 months will be traveling/working onsite in Pittsburg, PA for training)Job…
Added 19 mins ago
PROJECT MANAGER III
TE Connectivity
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Coordinate activities across Sales, Engineering, Operations, Manufacturing, Supply Chain, Quality, Logistics, Finance, and Customer Service teams.
Added 19 mins ago
Operations Analyst Technician
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Added 19 mins ago
AU
Travel Security and Intel Analyst
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- $80,000 USD / year
Must possess a Bachelor’s degree in security studies, intelligence, information systems, data analytics, geographic information systems, or a related field, or equivalent relevant…
Added 19 mins ago
Operations Reliability Engineer
Amazon
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This is a unique opportunity to own reliability programs and mechanisms that advance the intelligence of our last mile business. We are looking for an individual who has experience creating…
Added 19 mins ago
Associate Director - Data and Analytics (Hybrid)
RTX Corporation
charlotte, NC
The Associate Director in Data & Analytics is responsible for shaping, scaling, and leading high‑performing data and analytics teams that deliver business impact. This role blends technical…
Added 22 mins ago
Director of Care Coordination, Proactive Care Shared Services
Proactive Care
United States
Closely collaborates cross interdepartmentally with leaders in analytics, network operations, care management, home services, coding, and other areas to ensure services are coordinated and…

CareSource Management Services LLC

Manager, Site Reliability Engineering

Remote, United States

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Job details

Pay: $94,100.00 - $164,800.00CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level.
Education: Bachelor’s degree
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Summary:

The Manager, Site Reliability Engineering leads a team responsible for advancing IT operations through automation, self-healing capabilities, and AI-enabled solutions. This leader owns the reliability roadmap, drives measurable performance against service level objectives, and strengthens observability and IT Service Management (ITSM) practices to improve service availability, performance, and operational efficiency.

Essential Functions:

Own and deliver a multi-year reliability, observability, and automation roadmap, translating enterprise priorities into prioritized, measurable engineering initiatives.
Establish and monitor reliability performance measures, including mean time to resolve (MTTR), manual effort reduction, SLO attainment, change failure rate, and automated incident remediation.
Lead organizational change by influencing senior stakeholders and transitioning legacy, ticket-driven operations toward engineering-led, automated reliability practices.
Champion SRE practices and a customer-centric reliability culture across operations and development teams.
Lead the development of automation and self-healing capabilities, including runbooks, scripts, infrastructure as code (IaC), automated recovery, and scaling, to reduce manual effort and improve operational reliability.
Lead the design, deployment, and governance of agentic AI solutions for incident triage, root-cause analysis, and remediation, with appropriate human oversight, auditability, and defined autonomy.
Apply AIOps and predictive analytics to detect anomalies, correlate events, and prevent incidents before they affect users.
Partner with security, compliance, and AI governance teams to ensure AI-enabled operations meet CareSource policy and regulatory requirements.
Collaborate with stakeholders and product owners to translate availability targets into actionable Service Level Indicators (SLIs) and Service Level Objectives (SLOs), and establish and enforce error budgets that balance innovation and reliability.
Integrate and enhance Continuous Integration and Continuous Deployment (CI/CD) pipelines to support faster, more reliable releases.
Lead Chaos Engineering and regular resilience testing, partnering with application and infrastructure teams to act on findings and sustain continuous feedback loops.
Develop incident response plans, lead major incident management, and conduct blameless post-incident reviews that drive sustainable corrective action.
Lead capacity planning using usage and performance trends to forecast growth, prevent resource constraints, and support cost-effective scaling.
Lead the observability strategy and implementation, establishing standards for telemetry, monitoring, dashboards, and alerting that provide actionable, real-time insight into infrastructure, applications, and critical business services.
Enhance ITSM, ITOM, and ServiceNow workflows to integrate observability with automated incident creation, enrichment, and remediation.
Lead and develop site reliability and observability engineers, fostering continuous learning, innovation, professional growth, and AI and automation capabilities.
Partner across technology teams and manage key vendor relationships to align SRE and observability strategies with business goals and operational readiness.
Perform any other job related duties as requested.

Education and Experience:

Bachelor's degree in Business, Computer Science or related field required
Equivalent years of relevant work experience may be accepted in lieu of required education
Six (6) years of relevant IT experience, to include experience with monitoring tools such as Dynatrace, Spunk, ServiceNow, Robotic Process automation required
Three (3) years of IT lead or management experience required
Experience designing, developing, and providing operational support for distributed systems software in a microservice-style infrastructure required
Experience using Docker and Linux containers required

Competencies, Knowledge and Skills:

Strong leadership skills with the ability to inspire cross-functional teams and align IT initiatives with business goals
Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices
Demonstrated ability to drive the adoption of site reliability culture and practices within a team
Ability to lead a small team to look for roadblocks, run tests, and solve related problems
Fluency in at least one programming language such as (e.g., Python, Java, .Net, etc.)
Proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Proficiency in continuous integration and continuous delivery tools (e.g., Ansible, GitLab, Terraform, etc.)
Ability to communicate ideas and solutions in a clear and organized manner
Ability to provide clear and effective presentations
Strong familiarity with ServiceNow ITOM
Expert with Dynatrace, Splunk and Solar Winds Monitoring Platforms
Familiarity with Microsoft Azure infrastructure networking, compute, and storage primitives
Knowledge of code management with Git and GitHub workflows
Knowledge of Splunk Search Processing Language (SPL)
Splunk IT Service Intelligence platform knowledge
Excellent analytical and problem-solving skills
Excellent communication skills and ability to collaborate with IT and business teams effectively
Comfortable with a 24/7/365 always-up, always available production service
Familiarity with Incident management, ITIL

Licensure and Certification:

ITIL Foundation or Practitioner certification preferred. preferred
Relevant cloud, Kubernetes, or SRE certifications are a plus. preferred

Working Conditions:

General office environment; may be required to sit or stand for extended periods of time
Travel is not typically required

Compensation Range:

$94,100.00 - $164,800.00CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Salary Organization Level Competencies

Fostering a Collaborative Workplace Culture
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

Brand=CareSource

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More about this job

Skills

IT service management
Infrastructure as code
Root cause analysis
Regulatory compliance
Negotiate with stakeholders
CI/CD
Incident response
ServiceNow
Computer science
Dynatrace
Docker
Linux
Leadership
Python
Oracle Java
.NET
Artificial intelligence
Machine learning
Ansible
GitLab
IBM Terraform
Presentation skills
Splunk
SolarWinds
Microsoft Azure
Git
GitHub
Problem solving
Communication skills
ITIL
Kubernetes

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