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Added 1 min ago
Cloud Adoption Engineer - Oracle Government, Defense & Intelligence
Oracle
Reston, VA · Washington, DC
Successful cloud adoption requires sound foundations across tenancy design, networking, identity, security, governance, observability, and automation. As a Cloud Adoption Engineer, you will…
Added 5 mins ago
Client Experience Manager- ID3
EXPLORING LLC
Atlanta, GA
Project coordination: Deliver complete handoffs and work closely with Sales, Design, Project Management, Production, Installation, and Accounting to keep commitments on track.
Added 11 mins ago
Water Design Project Manager
Harrison Consulting Solutions
Naperville, IL
Midwest multi-disciplined engineering firm is looking to add a Potable Water Design
Added 11 mins ago
Water Design Project Manager
Harrison Consulting Solutions
Chicago, IL
Midwest multi-disciplined engineering firm is looking to add a Potable Water Design
Added 15 mins ago
A
Public Service - Higher Education Management Consulting Senior Manager – Transformation Lead
Accenture
Overland Park, KS
- $132,500 to $338,300 USD / year
…institutional transformation, from strategy and readiness through design, implementation, stabilization, and value realization. We are seeking individuals that have demonstrated this…
Added 15 mins ago
Managing Consultant, Integrated Planning Job Details | Black & Veatch Family of Companies
Black & Veatch
Overland Park, KS
Acts as a project manager. Among responsibilities is management of a project team. The individual com
Added 20 mins ago
CI
Irrigation Sales Technician
Conserva Irrigation of Naples-Fort Meyer
Naples, FL
- $25 to $28 USD / hour
Our teams take pride in quality design, materials, installation, and service while creating opportunities for employees to grow personally and professionally.
Added 26 mins ago
G
Commercial Construction Project Manager
GPAC
Indianapolis, IN
- $75,000 to $125,000 USD / year
A highly-respected Design-Build General Contractor in commercial construction is seeking a Project Manager to join their growing team! This is a great opportunity to get in with an industry…
Added 36 mins ago
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Architectural Project Manager
GPAC
Tulsa, OK
- $100,000 to $130,000 USD / year
Provide overall technical, design, and management leadership of project teams.
Added 36 mins ago
G
Architectural Project Manager
GPAC
St Louis, MO
- $90,000 to $120,000 USD / year
Prepares proposals and contracts for mid-sized projects under the oversight of a Senior Project Manager.
Added 43 mins ago
Director, Strategy
Braven
Remote, United States
You will leverage strategic and analytical strengths to design and own a portfolio of strategic projects that drive impact. You will also lead cross-functional project teams and manage…
Added 43 mins ago
Director, Strategy
Braven
Remote, United States
You will leverage strategic and analytical strengths to design and own a portfolio of strategic projects that drive impact. You will also lead cross-functional project teams and manage…
Added 43 mins ago
Director, Strategy
Braven
Remote, United States
You will leverage strategic and analytical strengths to design and own a portfolio of strategic projects that drive impact. You will also lead cross-functional project teams and manage…
Added 43 mins ago
Director, Strategy
Braven
Remote, United States
You will leverage strategic and analytical strengths to design and own a portfolio of strategic projects that drive impact. You will also lead cross-functional project teams and manage…
Added 43 mins ago
Associate, Campus Engagement
Braven
Remote, United States
Share design input and feedback with Braven’s External Affairs team on marketing materials and campaigns
Added 43 mins ago
Associate Director, Program Operations
Braven
Remote, United States
…Director, Program Operations – Post Accelerator, to lead the design, documentation, and execution of high-quality operational systems that enable Fellows to successfully secure strong first…
Added 43 mins ago
Associate Director, Program Operations
Braven
Remote, United States
…Director, Program Operations – Post Accelerator, to lead the design, documentation, and execution of high-quality operational systems that enable Fellows to successfully secure strong first…
Added 43 mins ago
Associate Director, Program Operations
Braven
Remote, United States
…Director, Program Operations – Post Accelerator, to lead the design, documentation, and execution of high-quality operational systems that enable Fellows to successfully secure strong first…
Added 43 mins ago
Director, Program Innovation
Braven
Remote, United States
Create and own project plans across pilot and program-design initiatives timelines, milestones, cross-functional dependencies, and keep work moving forward with minimal oversight
Added 43 mins ago
Director, Program Innovation
Braven
Remote, United States
Create and own project plans across pilot and program-design initiatives timelines, milestones, cross-functional dependencies, and keep work moving forward with minimal oversight
Added 43 mins ago
Director, Program Innovation
Braven
Remote, United States
Create and own project plans across pilot and program-design initiatives timelines, milestones, cross-functional dependencies, and keep work moving forward with minimal oversight
Added 43 mins ago
Director, Program Innovation
Braven
Remote, United States
Create and own project plans across pilot and program-design initiatives timelines, milestones, cross-functional dependencies, and keep work moving forward with minimal oversight
Added 43 mins ago
Associate Director, Digital Product Management
Braven
Remote, United States
Guide sprint planning and scrum operations for your domain's product work alongside the Technical Project Manager by bringing prioritized recommendations into the planning process
Added 43 mins ago
Associate Director, Digital Product Management
Braven
Remote, United States
Guide sprint planning and scrum operations for your domain's product work alongside the Technical Project Manager by bringing prioritized recommendations into the planning process
Added 43 mins ago
Associate Director, Digital Product Management
Braven
Remote, United States
Guide sprint planning and scrum operations for your domain's product work alongside the Technical Project Manager by bringing prioritized recommendations into the planning process

CareMetx

Operations Manager

Remote, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

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Job Type

Full-time

Description

From intake to outcomes, CareMetx is dedicated to delivering industry-leading patient access solutions and support services that help patients quickly start and stay on specialty therapy treatments. We provide scalable, efficient digital hub services for pharmaceutical companies and healthcare providers, streamlining workflows with seamless integration for patient enrollment, consent, and prior authorization. Our best-in-class patient support services enhance every step of care, connecting patients, providers, and brands to drive better outcomes and accelerate time-to-therapy.

JOB TITLE: Operations Manager (HUB)

POSITION SUMMARY:

Under the general direction of Senior Operations leadership/Director, the Operations Manager is responsible for the overall administration of a program or project as required by the client contract. The program overseen by this candidate is a pharmaceutical hub reimbursement operation program.

PRIMARY DUTIES AND RESPONSIBILITIES:

Ensures team is meeting contractual obligations.
Design programs which promote high motivation among team members.
Conducts performance reviews and rewards positive behavior.
Coaches, counsels, and sets goals for supervisors to help develop them for career progression.
Provides day-to-day instructions to team members on job responsibilities.
Helps associates resolve associate work-related issues.
Supports new associates in their efforts for growth and development.
Participates in the hiring and termination process.
Develops designs and conducts Train the Trainer program.
Provides feedback up and down the organization (Positive and Constructive).
Participates in client meetings; prepares agenda and / or takes meeting notes.
Ensures open communication with program support.
Translates and oversees organizational strategies for assigned goals.
Identifies client issues; receives and triages client requests.
Proactively identifies program issues and proposes ways in which to address their concerns.
Maintains positive rapport with client
Understands the billing process and contractual obligations.
Participates in budget planning.
Accountable for program quality and compliance with standard operating procedures.
Designs project task plan and standard operating procedures.
Analyzes reports for trends and gives recommendations.
Analyzes progress of tactical issues.
Reports all Adverse Events (AE) disclosed in alignment with training and Standard Operational Procedures (SOP)
Maintain regular and reliable attendance, including being present, on time, and prepared for work as scheduled.
Performs other related duties as assigned.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

Previous 4+ years of experience in a reimbursement hub, specialty pharmacy, physician’s office, medical insurance, healthcare setting, and/or related experience.
Previous 2+ years supervisory experience is required.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

Strong interpersonal skills and attention to detail.
Ability to communicate effectively both orally and in writing.
The ability to manage multiple tasks.
Working knowledge of Microsoft Office.
Ability to resolve associate issues effectively and efficiently.
General knowledge of reimbursement, patient assistance programs, database elements and functionality; operational policies and processes particularly distribution processes / interfaces.
Proven ability to appropriately escalate issue to management.
Health care research and analysis skills sufficient to support payer research, healthcare policy library and state management.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit
The employee must occasionally lift and/or move up to 10 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

SCHEDULE:

Must be flexible on schedule and hours
Extensive travel is required (60% travel)

CareMetx considers equivalent combinations of experience and education for most jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply. At CareMetx we work hard, we believe in what we do, and we want to be a company that does right by our employees. Our niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers do not pay, and providing clinical services. CareMetx is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.

Artificial Intelligence in Our Recruiting and Employment Process

CareMetx uses artificial intelligence and automated decision-making technology to support parts of our recruiting, hiring, and employment process, including screening applications, scheduling interviews, and evaluating candidate qualifications. These tools support, not replace, human judgment. A qualified member of our team reviews and makes all final hiring and employment decisions.

CareMetx does not develop or use AI tools with the intent to discriminate against applicants or employees on the basis of race, color, religion, sex, age, sexual orientation, national origin, disability, veteran status, or any other protected characteristic.

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