Jobs in the United States

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Added 1 min ago
Manager, Sales Development - US-Based
Toptal
Remote, United States
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members…
Added 2 mins ago
CM
Senior Business Transformation Manager
Centene Management Company LLC
Remote, United States
- $107,700 to $199,300 USD / year
Through collaboration with the business and IT, lead programmatic efforts to drive operational efficiency. Results achieved through assessment benchmarking, customer journey mapping,…
Added 2 mins ago
CM
Senior Business Transformation Manager
Centene Management Company LLC
Remote, United States
- $107,700 to $199,300 USD / year
Through collaboration with the business and IT, lead programmatic efforts to drive operational efficiency. Results achieved through assessment benchmarking, customer journey mapping,…
Added 2 mins ago
CM
Senior Business Transformation Manager
Centene Management Company LLC
Remote, United States
- $107,700 to $199,300 USD / year
Through collaboration with the business and IT, lead programmatic efforts to drive operational efficiency. Results achieved through assessment benchmarking, customer journey mapping,…
Added 3 mins ago
Lee Wrangler - PT Sales Associate @ Grapevine Mills
Kontoor
Grapevine, TX
Ensure excellence in customer service in the store by upholding high retail standards to ensure an in-store experience that aligns with company standards.
Added 3 mins ago
Wrangler Sales Associate, Cowboy Christmas, Las Vegas, NV
Kontoor
United States
Ensure excellence in customer service in the store by upholding high retail standards to ensure an in-store experience that aligns with company standards.
Added 6 mins ago
SS
Materials Manager
Serta Simmons Bedding, LLC
Riviera Beach, FL
- $96,000 to $105,000 USD / year
Assist Supply Chain Manager by identifying opportunities to improve KRA's (key results areas) while growing the business through service excellence.
Added 7 mins ago
RC
Operations Manager
Raising Cane's
Toledo, OH
- $23 to $23.75 USD / hour
The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading operational excellence of the Restaurant and upholding Raising Cane’s standards and culture in all…
Added 7 mins ago
Learning Operations Manager
IVYREHAB NETWORK INC
Remote, United States
This position plays a critical role in translating business needs into scalable, tech-enabled learning solutions by leveraging Workday Learning and other platforms. The Learning Operations…
Added 7 mins ago
Director, Clinical Quality (Medicare Stars)
BSC
Long Beach, CA · CA · El Dorado Hills, CA · Lodi, CA · Oakland, CA · Rancho Cordova, CA · San Diego, CA · Woodland Hills, CA
Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.
Added 8 mins ago
Quality Control Sensory Technician - Erlanger, KY
ADM
Erlanger, KY
The QC Sensory Technician is responsible for conducting routine quality control testing of raw materials, in-process materials, and finished products while maintaining data integrity and…
Added 8 mins ago
LU
Manufacturing Processing Supervisor - 3rd Shift
L'Oreal USA, Inc
Florence, KY
- $7.25 USD / hour
For more than a century, L'Oreal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world…
Added 8 mins ago
LU
Manager, Engineering Project Management, L'Oreal Operations
L'Oreal USA, Inc
Florence, KY
- $7.25 USD / hour
For more than a century, L'Oreal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world…
Added 8 mins ago
LU
Quality Engineer - Production Support - 3rd shift
L'Oreal USA, Inc
Florence, KY
- $7.25 USD / hour
For more than a century, L'Oreal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world…
Added 8 mins ago
Medicaid Implementation Senior Project Manager
Humana
Frankfort, KY
Humana Healthy Horizons is seeking a Medicaid Implementation Senior Project Manager to manage all aspects of a project, from start to finish, so that it is completed on time and within…
Added 8 mins ago
Product Manager - Technical
Intermountain Health
Frankfort, KY
Collaborates with cross-functional teams (center of excellence) to translate requirements into product features and prioritizes them based on business value, technical feasibility, and user…
Added 8 mins ago
Sr Project Manager
DPR GP
Charlotte, NC
…and trade partners to achieve strategic goals and operational excellence. Partners with the Senior Superintendent as a unified project leadership team, sharing responsibility and…
Added 8 mins ago
BH
3rd Party Operations Supervisor
BrightSpring Health Services
Louisville, KY
- $7.25 USD / hour
ID 2026-196514 Line of Business PharMerica Position Type Full-Time
Added 8 mins ago
Director, Procurement
Indeed
Louisville, KY
As Director, Procurement, you will drive strategic value and operational excellence across a global spend portfolio spanning Technology, HR, and Finance. In this role, you will directly…
Added 9 mins ago
G
LPN PRN - Crossroads Long Term
Gaudenzia
Erie, PA
- $23.58 to $26.53 USD / hour
Perform initial nursing assessment for clients within 24 hours of admission in accordance with established program policies and state regulation.
Added 10 mins ago
Director, HR Operational Excellence
Gilead Sciences, Inc.
CA
This leader combines strategic thinking with hands-on execution, bringing a strong process improvement mindset, exceptional change leadership skills, and a passion for driving measurable…
Added 11 mins ago
Quality Assurance Manager (Onsite | Tallahassee, FL - People First Call Center)
NorthgateArinso LLC
United States
We’re seeking a hands-on Quality Assurance Manager to lead a small team responsible for evaluating and improving service and business processes supporting the People First Call Center.
Added 12 mins ago
Member Services Representative, AACU Branch Operations
United States
Open new accounts, sell and process Credit Union services for new and existing members
Added 12 mins ago
EA
Universal Banker Bilingual (English/Spanish) - Bulls Head Branch
ESL All Companies
Rochester, NY
- $22.02 USD / hour
This position is responsible to effectively and efficiently process customer transactions in a Branch environment, and provide appropriate recommendations to customers who may need guidance…
Added 16 mins ago
General Manager
North Carolina State University
Raleigh, NC
Design and execute the marketing program and strategies for the unit, targeted not only at NC State University students, faculty and staff but also directed at corporate partners on campus.…

CareMetx

Director, Patient Services

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

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Job Type

Full-time

Description

From intake to outcomes, CareMetx is dedicated to delivering industry-leading patient access solutions and support services that help patients quickly start and stay on specialty therapy treatments. We provide scalable, efficient digital hub services for pharmaceutical companies and healthcare providers, streamlining workflows with seamless integration for patient enrollment, consent, and prior authorization. Our best-in-class patient support services enhance every step of care, connecting patients, providers, and brands to drive better outcomes and accelerate time-to-therapy. Job Title: Director Patient Services

POSITION SUMMARY:

Under the general direction of the designated manager the Director is typically responsible for a strategic business unit or an entity within a strategic business unit. The Director may also head-up a functional area. This position works with senior management to help create and implement strategic goals that are designed to grow the business. The Director typically oversees a management staff and provides guidance on strategic and operational issues and/or client initiatives. The Director typically manages a budget and may help to develop new business to support budget projections.

PRIMARY DUTIES AND RESPONSIBILITIES:

Provides operational and account leadership on multiple patient services client accounts.
Responsible for key client meetings and interactions.
Overall responsibility for timeliness, accuracy, and completeness of all services including risk identification and mitigation.
Manages operational relationship with Client including program performance, escalations, and Business Reviews.
Creates mission and works with management team to ensure a clear understanding of team mission and goals.
Works with management team to help identify skills that are needed for projects or work activities and match skill requirements with talent.
Develops performance standards for management team and measures success against performance standards.
Partners with cross functional organizational departments to support business growth to create innovative business expansion and/or new services.
Responsible for adherence to contracts as well as patient services tools and standards.
Stays abreast of industry trends and important pending legislation impacting business.
May maintain specialized technical skills in a disease state, hold expert medical knowledge on reimbursement strategies, and/or possesses functional knowledge.
Identifies and collaborates with internal and external resources and experts.
Develops succession plans for key management team members.
Recruits, trains and develops operational leaders.
Provides leadership to team and participates as facilitator for learning programs.
Oversight/guidance/evaluation of Senior Manager effectiveness.
Coaching/developing Senior Managers to identify root cause and remediation plans for operational challenges.
P&L accountability of aligned Patient Services business unit.
Allocates human and financial resources as appropriate to ensure objectives are accomplished.
Trains managers on financial matters related to performing job responsibilities.
Responsible for interpreting contractual language for Senior Managers to successfully manage program activities within contractual terms.
Overall responsibility for timeliness, accuracy, and completeness of all services; identifies areas for risk.
Fosters proactive, continued quality improvement; ensures and maintains highest integrity and honesty in all business activities.
Works closely with Operational Excellence teams to ensure successful service delivery and project implementation.
Responsible for corporate culture to include embracing and fostering company values.
Supports company programs and initiatives; adheres to company policies and procedures.
Represents the company to associates and the public.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year bachelor's degree program or equivalent combination of experience and education.
Normally requires a minimum of seven (7) years of experience.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

General knowledge of reimbursement and patient assistance programs and database elements and functionality; operational policies and processes, particularly distribution/interfaces.
Strong interpersonal skills.
Strong organizational skills; attention to detail.
Ability to proficiently use computer and standard office equipment.
Working knowledge of Microsoft Office.
The ability to manage multiple tasks along a parallel process.
Health care research and analysis skills sufficient to support payer research, healthcare policy library, and state management.
Ability to resolve associate issues effectively and efficiently.
Critical thinking skills.
Strong industry and company business knowledge.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit.
The employee must occasionally lift and/or move up to 10 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Schedule:

Must be flexible on schedule and hours.
Some Travel may be required.

CareMetx considers equivalent combinations of experience and education for most jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply. At CareMetx we work hard, we believe in what we do, and we want to be a company that does right by our employees. Our niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers do not pay, and providing clinical services. CareMetx is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.

Artificial Intelligence in Our Recruiting and Employment Process

CareMetx uses artificial intelligence and automated decision-making technology to support parts of our recruiting, hiring, and employment process, including screening applications, scheduling interviews, and evaluating candidate qualifications. These tools support, not replace, human judgment. A qualified member of our team reviews and makes all final hiring and employment decisions.

CareMetx does not develop or use AI tools with the intent to discriminate against applicants or employees on the basis of race, color, religion, sex, age, sexual orientation, national origin, disability, veteran status, or any other protected characteristic.

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