Enrollment Specialist

Description Enrollment Specialist Hybrid Remote - Dallas, TX.

At Caregiver, Inc., our mission is to support individuals with intellectual and developmental disabilities in living lives defined by dignity, independence, and inclusion. As an Enrollment Specialist, you’ll play a critical role in helping individuals maintain access to Medicaid, Social Security, and other essential benefits that support their daily lives and long-term stability.If you’re detail-oriented, organized, and motivated by meaningful work, this role offers the opportunity to combine administrative expertise with purpose.

What You’ll Do

• Monitor enrollments to ensure SSA, HHSC, VA, and other agencies are properly notified.
• Track moves and update SSA/HHSC records as required
• Assist in monitoring trust fund balances within resource guidelines
• Respond to area offices regarding Medicaid and Social Security issues
• Provide consistent, professional customer service and communication
• Work with SSA and HHSC to establish and maintain Medicaid and SSI benefits
• Report wages and updates to SSA as needed
• Review and complete reports from SSA and HHSC to maintain eligibility
• Monitor denied claims, follow up on open cases, and document updates
• Scan and electronically maintain all eligibility documentation
• Support additional duties as assigned

Benefits:

NO CREDIT CHECK bank accounts to all employees with cash advance opportunities. $3,000 in tuition reimbursement annually for full-time eligible employees - $12,000 maximum $10,000 in life insurance for all employees at no cost. Medical, Dental, Vision, Voluntary Life Insurance 401K

Requirements

• High school diploma or equivalent
• At least 2 years of experience verifying benefits
• Strong communication and organizational skills
• Ability to manage multiple tasks and deadlines
• Typing speed of 40 WPM and ten-key proficiency
• Proficiency with Microsoft Outlook, Word, Excel, and Access
• Comfort using office equipment such as copiers and scanners

Preferred

• Experience in a governmental or benefits office
• Knowledge of ICF, MEPD, HCS waiver programs, or Medicaid eligibility processes

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