Jobs in the United States

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Added 7 mins ago
Customer Service Hotline #024
Delan Associates, Inc
Pensacola, FL
Associate’s or Bachelor’s Degree or technical institute degree/certificate in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work…
Added 7 mins ago
Customer Service Hotline #024
Delan Associates, Inc
Clearwater, FL
Associate’s or Bachelor’s Degree or technical institute degree/certificate in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work…
Added 7 mins ago
Customer Service Hotline #024
Delan Associates, Inc
Jacksonville, FL
Associate’s or Bachelor’s Degree or technical institute degree/certificate in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work…
Added 7 mins ago
Customer Service Hotline #024
Delan Associates, Inc
Fort Myers, FL
Associate’s or Bachelor’s Degree or technical institute degree/certificate in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work…
Added 7 mins ago
Customer Service Hotline #024
Delan Associates, Inc
Tampa, FL
Associate’s or Bachelor’s Degree or technical institute degree/certificate in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work…
Added 7 mins ago
Customer Service Hotline #024
Delan Associates, Inc
Miami, FL
Associate’s or Bachelor’s Degree or technical institute degree/certificate in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work…
Added 7 mins ago
Customer Service Hotline #024
Delan Associates, Inc
Fort Lauderdale, FL
Associate’s or Bachelor’s Degree or technical institute degree/certificate in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work…
Added 10 mins ago
Security Architect
Odyssey Systems Consulting Group, Ltd.
Colorado Springs, CO
…SP 800-171, and CMMC. The successful candidate acts as the technical bridge between security engineers and business units, translating high-level compliance mandates into concrete technical…
Added 19 mins ago
A
Manufacturing Automation Technician
Actalent
South Charleston, OH
- $58,000 to $70,000 USD / year
Associate's Degree, Bachelor's Degree, or Technical Certificate preferred in:
Added 19 mins ago
Nondestructive Testing Engineer, Plain City Services Team
Amazon
Plain City, OH
…currently seeking a Nondestructive Testing Engineer to serve as a technical resource within Amazon data…
Added 19 mins ago
Process Control Technician, 2nd shift
PPG INDUSTRIES, INC.
Delaware, OH
Added 20 mins ago
CC
Beaker CPI Systems Analyst I
Cleveland Clinic
Cleveland, OH
- $57,510 to $87,697.5 USD / year
…new client interfaces and integrations. In addition to your technical responsibilities, you will serve as a primary point of contact for client users, client technical teams, fellow…
Added 20 mins ago
CC
Beaker CPI Systems Analyst I
Cleveland Clinic
Cleveland, OH
- $57,510 to $87,697.5 USD / year
Collaborate with system users and other IT professionals to evaluate, plan, design, implement, and provide ongoing optimization and preventative maintenance support for Beaker/LIS-related…
Added 20 mins ago
T
Printer Technician
TEKsystems
Cleveland, OH
- $23 USD / hour
Seeking a DocuCare Associate to support a Xerox-managed print services environment at a corporate location in downtown Cleveland, Ohio. This individual will serve as the primary onsite…
Added 20 mins ago
CC
Access Optimization Analyst III - Epic Cadence
Cleveland Clinic
Cleveland, OH
- $76,540 to $116,747.5 USD / year
Serve as the technical Subject Matter Expert (SME) for Epic Cadence scheduling design and access-related workflows.
Added 20 mins ago
Survey Internship (Summer 2027)
Woolpert, Inc.
Columbus, OH
…architecture, engineering, and geospatial services. We blend design excellence with cutting-edge technology to deliver exceptional client value. Our team is passionate about their work and…
Added 21 mins ago
Associate Manager - ERP Package Applications
DXC Technology
Columbus, OH
Defines, guides, and supports the execution of your technical governance processes
Added 21 mins ago
Senior Clinical Informaticist
OhioHealth
Columbus, OH
…clinician workflow, leads initiatives to promote effective process design, development and implementation of the electronic medical record and other technologies. Senior Consultant –…
Added 21 mins ago
Senior Data Engineer
Highmark Health
Columbus, OH
This role is an integral senior member of a technical team, responsible for supporting the design, development, and maintenance of the organization's data infrastructure, ensuring the…
Added 59 mins ago
Field Coordinator - Dist
Entergy
Port Allen, LA
…first‑time‑right work quality through rigorous QA/QC discipline, design validation, and resolution of technical…
Added 1 hour ago
Grinder - Functional Trainer - 1st Shift
Royal Canin USA Inc
United States
Design, develop, implement, and evaluate technical training programs that result in improving productivity using standard work.
Added 1 hour ago
Grinder - Functional Trainer - 2nd Shift
Royal Canin USA Inc
United States
Design, develop, implement, and evaluate technical training programs that result in improving productivity using standard work.
Added 1 hour ago
Grinder - Functional Trainer - 3rd Shift
Royal Canin USA Inc
United States
Design, develop, implement, and evaluate technical training programs that result in improving productivity using standard work.
Added 1 hour ago
Senior DevSecOps Engineer (Azure Experience) - Remote (USA)
Echelon Risk + Cyber
Washington D. C., DC
Serve as the primary technical liaison between Echelon's Security Team and the client's application development team, embedded with a dedicated client on an extended engagement.
Added 1 hour ago
Senior Associate, Compliance Model Governance
Coinbase
Remote, United States
As a Senior Associate, Compliance Model Governance on the Compliance team, you'll own quantitative testing, monitoring, and data quality for the AI and statistical models that power…

CareFirst

Technical Writer (Remote)

Baltimore, MD, United States

Salary Range: $58,680 - $116,545

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Job details

Pay: Salary Range: $58,680 - $116,545
Education: Bachelor’s degree
Experience: Experience: 3 years experience as a technical writer or communications experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Resp & Qualifications

PURPOSE:

Responsible for the design, writing, editing and re-writing of procedure manuals, operational process specifications and related publications to communicate instructions to a wide range of audiences while adhering to standards for clarity, quality, graphics, coverage, format and style. Acquires or verifies knowledge of subject matter by interviewing workers or software experts, observing performance methods and/or referring to technical or regulatory documentation. This position will support the Knowledge Management team for various business areas and participate in reconciliation efforts across multiple sources.

ESSENTIAL FUNCTIONS:

Writes, reviews, and edits material for test certification memo, reports, manuals, briefs, proposals, instruction books, catalogs, standard operating procedures, job aids, and other operational documentation and related technical and administrative publications. Translates complex processes and systems into easily understandable step by step processes. Improves quality, usability and efficiency of existing documentation.
Research topics and interviews stakeholders to understand communication product requirements; analyze business problems and help prescribe communication solutions. Utilizes provided tools/workflows to track progress of documentation and ensure publication on Learning Management and Governance Tools. Communicates weekly with management verbally and via written detail status report regarding potential problems and concerns.
Leads and participates in meetings to support new products, initiatives or operational work groups to understand impacts to processes and documentation. Provide subject matter expertise to support operational initiatives as needed including process and system impacts. Communicates and collaborates with diverse internal and external stakeholder groups and individuals.
Ensures project documentation is in compliance with company legal, business and regulatory requirements.

SUPERVISORY RESPONSIBILITY:

This position has no direct reports, however, may informally lead teams in a matrix environment.

Education Level: Bachelor's Degree in English, Journalism, Business or Technical Discipline OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Licenses/Certifications Preferred:

Publications & Graphic Arts\Certified Technical Writer

Experience: 3 years experience as a technical writer or communications experience.

Preferred Qualifications:

Knowledge of call center operations, claims and/or enrollment and billing and workflows.
Knowledge of Facets and/or NASCO
Knowledge of ACA

Knowledge, Skills and Abilities (KSAs)

Ability to grasp technical concepts and effectively convey information to technical and non-technical audiences.
Ability to recognize, analyze, and solve a variety of problems.
Proficient in Microsoft Office programs.
Excellent communication skills both written and verbal.
Ability to work independently and effectively in small teams is necessary and be able to handle multiple tasks in a fast-paced environment.
Associate must be a team player, use professional judgment, and must support organizational and departmental goals.
Individual must demonstrate initiative and work well independently as well as a contributing member of a team.
Should be well organized and detail oriented as well.
Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Salary Range: $58,680 - $116,545

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

Business Process Administration

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

REQNUMBER: 22698

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More about this job

Skills

Editing
Documentation
Study topics
Communication skills
Product comprehension
Oracle Learning Management
Regulatory compliance
Lead a team
ACA
Microsoft Office
Work independently
Customer service

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