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Added just now
Graduate Development Program, Associate
National Grid
Northborough, MA
Create and update procedures, customer communications, educational materials, training resources, job aids, templates, and knowledge management content.
Added just now
Senior Information Security Internal Auditor
OneTrust
Sandy Springs, GA
Own the internal audit program for applicable ISO standards and management systems, including risk-based planning, audit execution, reporting, corrective actions, and follow-up validation.
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Associate Program Director
Boston University
Boston, MA
Associate Program Director, Masters in Management, Student Prof. Development Lead, Questrom, MSMS Program
Added 1 min ago
Advocate, Education - Rural Justice Initiative, North/NW, TX
Disability Rights Texas
Lubbock, TX · Seminole, TX · Brownfield, TX · Odessa, TX · Levelland, TX · Plainview, TX · Midland, TX · Amarillo, TX
Maintain accurate, timely, and thorough documentation in case management systems.
Added 1 min ago
Advocate, DRO - Rural Justice Initiative, North/NW, TX
Disability Rights Texas
Lubbock, TX · Seminole, TX · Brownfield, TX · Odessa, TX · Levelland, TX · Plainview, TX · Midland, TX · Amarillo, TX
Maintain accurate, timely, and thorough documentation in case management systems including required RJI activity, referral, county coverage, and grant reporting data..
Added 1 min ago
Client Solutions Internship - R33519
FactSet Research Systems
Boston, MA
The Client Solutions Internship Program introduces Interns to FactSets solutions, clients, industry, and various teams within our client-facing and sales organization. You will begin your…
Added 2 mins ago
Athletic Director
Kelloggsville Public Schools
Grand Rapids, MI
Skills in fiscal responsibilities in the areas of school budget management, office and scheduling software and student database systems preferred;
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CP
Executive Assistant to the Assistant Superintendent of Schools
Chelmsford Public Schools
Chelmsford, MA
- $62,000 to $68,000 USD / year
Support grant management, including tracking sheets, process POs and reimbursements, school and parent notification letters, as written into grant/s,
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Relationship Banker II - Montclair (30 hour)
TD Bank, N.A.
Montclair, NJ
Utilizes Customer Relationship Management tools to proactively play a key role in Customer assessments, proactively identifies Customer solutions and lead-focused outbound sales activities
Added 4 mins ago
NGG Technical Writer 3058368
Apex Systems Inc.
Hanscom Afb, MA
An opportunity is available for an experienced Technical Writer to support a high-visibility program. This role involves working with network, infrastructure, and technical teams to create…
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Lecturer (Private School Leadership Program)
University of Hawaii
Honolulu, HI
…within the Private School Leadership (PSL) Master’s degree program; temporary, part-time work, as needed, contingent upon student enrollment, position availability and funding. May be for…
Added 4 mins ago
CC
Airport Project Planner/Scheduler
Clark County Department of Aviation
Las Vegas, NV
- $36.34 to $53.73 USD / hour
…Project Planner/Scheduler position. This position performs asset management, project planning, and work assessment, including assigning and scheduling installation, maintenance, repair and…
Added 4 mins ago
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Airport Senior Data Engineer
Clark County Department of Aviation
Las Vegas, NV
- $42.43 to $62.67 USD / hour
…Data Engineer position. This position provides project and program leadership to professional and technical staff and is responsible for professional support in leading the design,…
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Monitor/Aide
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- $19 USD / hour
No experience as a School Bus Monitor is required! We will guide you with our industry-leading safety and training programs.
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Internship - Business Support/Health & Science/Engineering (HR-0627)
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Senior Project Manager - Roadway/Highway/Bridge Design
CDM Smith
Chicago, IL
For more information about our Project Management roles, tools, and culture, please visit this website
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Direct Support Professional
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Orleans, MA
- $21 to $22 USD / hour
No experience is necessary. As a new employee, you are provided with a paid 7-day Orientation and will receive training on CPR/First Aid, Safety Care, and Medication Administration Program…
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Direct Support Professional
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Full-time positions available for our Day Program in Rowley, MA.
Added 11 mins ago
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Program Analyst
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Provide lessons learned analyses and liaison support at designated Marine Corps commands in support of the Marine Corps Lessons Learned Program (MCLLP).
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Support the integration of RFMSS and GIS for the Training Center Sustainable Range Program to include development of GIS data and database management. Quarterly reviews shall be conducted…

CAREERSOURCE NORTHEAST FLORIDA

Workforce Services Representative II

Orange Park, FL, United States

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Job details

Apply by: Nov 17, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Condition of Employment

As a condition of pre-employment eligibility, a Level 1 security background screening is required, which consists of a check of the State of Florida law enforcement records.

General Description

The position provides recruiting, interviewing, assessment, referral and job matching services to a diverse customer base. The Workforce Services Representative II interprets customer skills to determine and recommend vocational objectives. This is a position working with the general public and is designated as a position of special trust. Specific duties include the following:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Responsible for assessing and evaluating job seekers to identify employment goals creating a career pathway to include achievement objectives and appropriate combination of services and referral to partners and community resources.
Conducts follow-up activities pre- and post-employment per policy, maintains and documents all activities in State system.
Determines and calculates customer eligibility for programs and/or support services as appropriate.
Monitors job listings by reviewing job requirements, duties and conditions of employment for matching to customers’ background and experience.
Creates, maintains and updates hard copy customer case files as well as data base files in accordance with audit standards.
Reports non-compliance of programs which may lead to termination of benefits.
Creates and utilizes an Employment Development Plan (EDP) to lead customers in the appropriate direction for sustained employment.
Enters customer accountable activity information into data system.
Conducts one-on-one interviews with identified Reemployment Assistance customers.
Responds to emails and voice mails to determine customer priorities daily.
Provides labor market information, hiring trends and wage data as needed. E-mails and faxes applications and resumes to employers.
Assists in preparing customers for entry into employment by providing employment opportunity information, resume critique, resume writing, interviewing skills, training opportunities and career planning.
Responsible for obtaining identification to include accurately categorizing the job seeker into the appropriate customer tracking systems.
Informs customers of job requirements, customer and employer’s rights and responsibilities, and makes follow-up calls for employment verification.
Reviews applications for completeness and evaluates work history, education, job skills, as they relate to an individual being job ready.
Assists customers with job search: internet usage, completing on-line applications, posting resumes and provides quality job referrals.
Support jobseekers identified with barriers to employment (Ex-Offenders, MSFW, Youth, Disability) by providing knowledge and expertise along with follow-up resulting in suitable employment.
Create opportunities for individuals at all skill levels and levels of experience by providing customers labor market, job driven information, while offering customers the opportunity to receive both skill-development and job matching services.
Performs front desk activities. Proactively greets customers and provides an orientation on the One Stop System.

ADDITIONAL DUTIES AND RESPONSIBILITIES:

Coordinates and participates in job fairs/recruitments, in or out of center, as required.
Provides mentoring to new hire staff members.
Participates in partner activities as necessary.
Performs other duties and responsibilities as assigned.

OTHER JOB-RELATED REQUIREMENTS:

Obtain the mandatory Florida Workforce Professional Tier I Certification.
Complete the Mandatory Florida WINS Course within the established timeframes.
Participates in 15 hours of continuing education annual to maintain Workforce Professional Certification.
Compliance with the Health Insurance Portability and Accountability Act (HIPPA).
Compliance with workplace safety to prevent on-the-job injuries by adhering to First Coast Workforce Development policy.
Local travel may be required and must provide own transportation.

WORK ENVIRONMENT/PHYSICAL DEMANDS:

Working indoors and occasional vehicular travel encountered.
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.

BENEFITS:

Medical, Dental, Vision, Life Insurance (1 x annual base at no cost), Supplemental Life Insurance, Flexible Spending Account (FSA), Tricare Supplemental (Veterans only), AFLAC Supplemental, Florida Retirement System (Pension/Investment), State of Florida Deferred Compensation Plan, Employee Assistance Program, Tuition Reimbursement, Pet Insurance, Avis/Budget Discounted Rental Vehicles, Annual Leave, Sick Leave, Sick Leave Bank, two Personal Days, nine paid Holidays, Alternative/Flexible Work Schedules

Equal Employment Opportunity (EEO) Employer:

It is the policy of First Coast Workforce Development Consortium (FCWDC) to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or veteran status, in accordance with applicable federal, state and local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. FCWDC makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Reasonable accommodation may be made to enable qualified persons with disabilities to perform the essential functions of this position.

Qualifications

Qualifications and Education Requirements:

MINIMUM QUALIFICATIONS:

EDUCATION/EXPERIENCE:

Bachelor’s degree from an accredited college or university preferred. Two (2) years of experience in career development or related field required. Professional or nonprofessional experience may substitute on a year-for-year basis for the preferred college education.

KNOWLEDGE, SKILLS AND ABILITIES:

Ability to work independently by planning, organizing, and coordinating work assignments.
Case Management experience: ability to engage and maintain positive customer relationships.
Ability to work effectively in a team environment; maintains a professional working relationship with management, co-workers, and the general public.
Proficient in the application of Microsoft Word, Excel, Outlook, and other applications.
Ability to maintain strict confidentiality when exposed to sensitive information/issues.
Ability to communicate effectively, both verbally and in writing, and ability to listen effectively.
Ability to manage email and telephone activity efficiently and courteously.
Ability to assess a job seeker and create a career pathway by research, program knowledge and critical thinking.

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