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CareerSource Central Florida

Development Manager

Orlando, FL, United States

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Job details

Experience: 3+ years of experience in donor relations, fundraising, client/customer relations, or related fields.
Posting language: English

Original job description

GENERAL PURPOSE:

The Development Manager oversees the internal administrative operations of the Development Department and collaborates closely on fundraising efforts. This includes proposal writing, donor relations and stewardship, annual giving campaigns, and development communications.

The ideal candidate will be a strong writer with excellent organizational skills, capable of working collaboratively and independently while managing multiple priorities. This position offers an exciting opportunity for a motivated individual who is passionate about development and fundraising to make a meaningful impact at CSCF. The Development Manager will play a vital role to our team, contributing to the long-term success of the organization’s development initiatives in support of CSCF’s mission and vision.

ESSENTIAL FUNCTIONS:

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this job title. It is not necessarily descriptive of any one position in the job title. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

Departmental Management: Manage internal processes and initiatives in the department, including team meetings and scheduling, and general administrative and programmatic support.

Database Management: Oversees the entering of gifts, preparing donor receipts and acknowledgement letters, validating donor records, creating pledges, reminders, and reporting. Works with Finance team to coordinate financial and accounting related data.

Grant Management: Research, identify, and assist in preparation of proposals for suitable grants and funding opportunities. Ensure compliance with grant requirements, track and report internally and to funders.

Stewardship: Oversee donor and partner recognition efforts, serving as the main point of contact for all stewardship activities, while also assisting in preparing impact reports, including annual updates. Evaluate and implement new initiatives to enhance donor engagement and effectively communicate the impact of their contributions.

Event Coordination: Manage several development events annually, such as Quarterly Meet & Greets, Rise & Thrive signature event,and collaborate on CSCF-wide events as needed. Strategize with Development Team on new event ideas and revenue diversification opportunities.

Outreach and Engagement: Represent CSCF at external meetings, grant recipient events, and company partner gatherings. Serve as the primary contact for the Development Department and assist in scheduling and prioritizing external meetings.

Development Campaigns: Support the department in the creation and execution of development campaigns, donor outreach, and strategic stewardship plans.

Collaboration: Work closely with internal teams, including Business Intelligence, Finance, Workforce Operations, and Communications, to support the preparation of Development communications and reports.

SUPERVISION:

Supervision Received - Work is performed independently under limited supervision with some latitude in the use of initiative and independent judgment.

Supervision Performed – No direct reports at this time.

MINIMUM QUALIFICATIONS

Bachelor’s degree in Nonprofit Management, Communications, Business, or a related field.
3+ years of experience in donor relations, fundraising, client/customer relations, or related fields.
Strong project management and organizational skills with proven ability to manage multiple priorities.
Excellent oral and written communication skills, including experience in drafting and editing content for different audiences.
Experience handling confidential information with discretion.
Proficient with Microsoft Office Suite and CRM/donor database systems.

PREFERRED QUALIFICATIONS:

Master’s degree in related field.
Experience in event coordination and executing donor recognition programs.
Familiarity with digital fundraising campaigns, board giving, and corporate partnerships.
Experience in proposal writing.
Knowledge of donor stewardship best practices and development strategies.

KNOWLEDGE, SKILLS, AND ABILITIES:

Analytical: Ability to identify trends and insights from fundraising data, conduct prospect research, and analyze donor engagement patterns to optimize outreach efforts and improve fundraising strategies.
Communication: Exceptional verbal and written communication skills, with the ability to engage stakeholders through impactful storytelling and donor reports.
Decisive: Ability to make timely decisions, prioritize tasks effectively, and manage multiple projects under tight deadlines.
Leadership: Capable of taking initiative, leading efforts, and working independently while fostering collaboration across teams.
Technical: Proficient in donor databases, CRM software, Microsoft Office Suite, and other relevant tools to manage processes, development records and reporting.
Problem-Solving: Strong problem-solving abilities, particularly in resolving donor issues, coordinating events, and navigating complex administrative tasks.
Collaboration: Demonstrated experience working effectively with internal teams and external partners to ensure smooth execution of development activities and fundraising campaigns.

Demonstrated strategic and innovation competencies

STRATEGIC KNOWLEDGE, SKILLS, AND ABILITIES:

ANALYTICAL

Analyze and evaluate complex plans and strategies related to workforce, business, finance, agreements and/or public partnerships
Skilled in market analysis, planning and feasibility
Strong analytical skills and experience interpreting a strategic vision into an operational model
Skill in examining, developing, reengineering, and recommending business and operational policies and procedures
Ability to use critical thinking to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Solid ability to prioritize and plan work activities, use time efficiently, and develop realistic action plans

COMMUNICATION

Excellent communication skills, both written and oral, with the ability to represent the organization externally across a wide range of stakeholders and constituencies
Skilled in consensus building and public speaking
Ability to communicate effectively verbally in meetings, presentations or individually with staff; communicate effectively in writing
Excellent interpersonal skills coupled with a demonstrated ability to relate to people at all levels; Strong relationship building with the ability to find common ground, build consensus and strengthen collaboration among stakeholders
The ability to quickly establish credibility and serve as an advocate of the organization
Utilize negotiation skills to advance the revenue options for the organization

DECISIVE

Ability to meet or exceed established performance goals and quality standards
Ability to make timely decisions, and exhibit sound and accurate judgment that could lead to major community or organizational consequences
Ability to oversee numerous projects and initiatives through direction and delegation
Ability to successfully navigate in a dynamic, fast-paced, outcome-driven environment

LEADERSHIP

Ability to formulate and initiate policies and procedures that result in a highly effective workforce services of excellence system, with continuous eye towards quality improvements
Ability to develop and interpret budgets, contracts, personnel and financial reports
Ability to effectively manage staff in planning, decision-making, facilitating and process improvement
Have leadership abilities including the ability to effectively work with community, staff, and peers
Demonstrate organizational values in actions, words and attitude of Purpose-Driven, Innovation, Integrity and Fun
Demonstrated commitment to values of diversity, inclusiveness, and empowerment
Possesses a strong business acumen and commitment to service of CSCF staff and community
Understand CSCF, the workforce development system and various programs operated by the organization
Models CareerSource Central Florida’s core values
Maintains workplace culture by demonstrating the highest level of standards as defined by CSCF’s Trust Creeds and core values

PROBLEM-SOLVING

Ability to synthesize complex information, analyze data, and forecast trends related to CSCF workforce and the labor market it serves
Ability to establish and maintain effective and cooperative working relationships with a diverse workforce and community

TECHNICAL

Extensive knowledge and experience in business and financial practices in either public, non-profit and/or private organizations, along with community program development experience
Strong working knowledge of partnerships, revenue diversity strategies, and business models
Knowledge of public administration principles and practices in Central Florida
Ability to manage a budget effectively and efficiently within a department or division
Provide project focused support to CSCF’s organizational strategic goals and objectives, such as preparing for key internal and external meetings and conducting the necessary follow-up
Proficient in the use of technology, including Microsoft Office applications and web-based platforms

PHYSICAL REQUIREMENTS:

Tasks involve light physical effort (i.e., some standing and walking, or frequent light lifting of less than 10 pounds); and minimal dexterity in the use of fingers and limbs in the operating of office equipment. Tasks may involve extended periods of time sitting at a workstation and utilizing a keyboard.

ENVIRONMENTAL REQUIREMENTS:

This position has a hybrid work schedule that combines remote work and in-office work based on business needs. Tasks are regularly performed inside without potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances.

SENSORY REQUIREMENTS:

Some tasks require manual dexterity. Some tasks require visual and hearing acuity. Tasks may involve identifying and distinguishing colors. Tasks require oral communications ability.

This job description does not constitute an employment agreement between CareerSource Central Florida and the employee and is subject to change by CareerSource Central Florida as the needs of the organization and requirements of the job change.

CareerSource Central Florida is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, CareerSource Central Florida provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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More about this job

Skills

Organizational skills
Fundraising
Customer relations
Project management
Communication skills
Editing
Microsoft Office
Database management systems
Research
Prioritization
Leadership
Work independently
Collaboration
Improve business processes
Reporting
Problem solving
Coordinate events
Market analysis
Analytical skills
Critical thinking
Public speaking
Presentation skills
Interpersonal skills
Relationship building
Negotiation
Manage personnel
Decision making
Process improvement
Office equipment

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