IT Specialist

IT Specialist

LITTLE TREES, Watertown, NY

Summary:

The IT Specialist is an early-career technical role designed for someone who wants to build broad, hands-on experience across multiple areas of information technology. Working with experienced IT team members, this position performs technical administration, troubleshooting, maintenance, and project work across IT security, infrastructure and end-user technology.

The role provides exposure to a wide range of technologies and projects, with hands-on training and opportunities to progressively take on more complex technical responsibilities.

Responsibilities:

• Perform technical work and participate in IT projects across security, infrastructure, and end-user technology.
• Troubleshoot and resolve more complex technical issues escalated by Help Desk Technicians.
• Investigate technical problems, identify root causes, and implement appropriate solutions.
• Perform IT activities across key IT areas, including:
• IT security - account and access reviews, endpoint protection, security monitoring, vulnerability remediation, and user security awareness.
• IT infrastructure - servers, networks, cloud environments, backups, and related systems.
• End-user technologies - device deployment, Microsoft 365, applications, onboarding, offboarding, and end-user training.
• Assist with implementation and improvement of IT tools, processes, and documentation.
• Develop knowledge across multiple IT disciplines through hands-on assignments, training, and increasingly complex responsibilities.
• Provide occasional after-hours or weekend support as needed.

Requirements:

• An IT-related degree, current enrollment in an IT-related degree program, or equivalent relevant experience
• Strong interest in developing technical expertise across multiple areas of IT.
• Ability and willingness to independently learn new technologies.
• Demonstrated technical aptitude and problem solving ability.

Salary: $59,000 - $69,000

Benefits include immediate eligibility in 401K Savings Plan & Match, Medical & Dental/Vision Insurance, weekly Dependent Care Reimbursement, Health & Dependent Care Flexible Spending Accounts, on-site Café & Fitness Center and free family fitness memberships.

For more information, or to apply visit jobs.littletrees.com

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.