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Principal Network Engineer – Wireless
JCS Solutions LLC
Fort Meade, MD
- $104,000 to $149,000 USD / year
JCS Solutions is looking for a Principal Network Engineer – Wireless to lead the engineering, deployment, and modernization of a large, geographically distributed enterprise wireless…
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Senior Manager, Business Systems & Technology
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Phoenix, AZ
Remove friction from work. Engineer better processes. Scale business capability through secure, intelligent technology.
Added 1 min ago
Storage Engineer | Storage & Backup | Experienced Hire
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Bala Cynwyd (Philadelphia Area), PA
Strong automation skills in Python, Bash, or configuration management tools such as Ansible
Added 3 mins ago
Supply Chain ALM Software Engineer Manager
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Atlanta, GA · Austin, TX · Baltimore, MD · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Dallas, TX · Denver, CO · Detroit, MI · Ft. Lauderdale, FL · Hartford, CT · Houston, TX · Indianapolis, IN · Jericho, NY · Jersey City, NJ · Kansas City, MO · Los Angeles, CA · McLean, VA · Memphis, TN · Miami, FL · Milwaukee, WI · Minneapolis, MN · Nashville, TN · NY · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Raleigh, NC · Sacramento, CA · Salt Lake City, UT · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL · Tempe, AZ
…into governed, AI-enabled work. The role implements “controls/automation for common cases + AI/agents for exceptions + engineer approval,” integrating with enterprise systems of record…
Added 4 mins ago
Network Field Support Engineer-Contract Position (3 Months)
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- $90,000 to $120,000 USD / year
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Automation Engineer, Mechatronics Engineer, Test Engineer, Embedded Software Engineer, Firmware Engineer, Embedded Systems Developer, Controls Engineer, Electrical Engineer, Software…
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Process Engineer - Shelby Township Area
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This posting covers Process Engineer opportunities with manufacturers based in and around Shelby Township in Macomb County, within about 30 minutes of the city, including Auburn Hills,…
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Test Systems Engineer
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Senior RF Test Engineer
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…business environment in the High-Tech Industry. The Senior RF Test Engineer will be responsible for the ownership and operation of automated test systems for characterizing and testing of…
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Software Test Engineer
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Mechanical Engineer
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- $40 to $55 USD / hour
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An award-winning engineering services company in Hauppauge, NY is seeking an experienced Senior Mechanical Design Engineer to join its growing engineering team.This is an excellent…
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Career - avl.com

Software Operations Engineer II

Plymouth, MI, United States

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Job details

Experience: 3-5+ years’ experience in related field
Posting language: English
Posted: Nov 13, 2026

Original job description

AVL Test Systems Inc offers a job in the United States (US) as

Software Operations Engineer II

Technical enough to solve the problem. Customer-focused enough to understand why it matters.

We’re looking for a Software Customer Success professional to join AVL and work directly with our automotive customers at the intersection of software, test automation, and customer success. This position will be primarily based onsite at a customer location in Dearborn, Michigan, providing hands-on support and serving as a trusted partner and technical liaison to the customer while collaborating closely with AVL teams across the globe.

You’ll help customers get maximum value from AVL software, support adoption and deployment, take ownership of challenges and escalations, and bring together the right people across our global organization to get issues resolved.

If you enjoy working directly with customers, solving complex technical problems, and taking real ownership rather than simply handing off the next support ticket, this could be a great next step. Come help us turn great technology into successful customers and long-term partnerships.

Location: Primarily onsite at a customer facility in Dearborn, MI, around 5-10% local travel, with collaboration across AVL's broader North American and global teams.

Applicants must be currently authorized to work in the United States on a full-time basis. Employer will not sponsor an applicant for a work visa for this position.

ROLES:

Creates software success plans for customer to ensure customer retention.
Provides input for process and operations improvement to AVL leadership.
Educates customer on AVL software capabilities, optimize usage of AVL software.
Ownership of customer issues until resolution including escalation management.
Software delivery and software deployment support.
Provides regular status updates and KPI reports to AVL internally and to customer.
Continuously aligns with global support teams.
Relays customer feedback and be customer advocate internally.
Understands customer IT environments and requirements.
Learns and leverages successful concepts, practices and procedures across multiple customers.
Relies on experience and judgment to plan and accomplish goals.
A wide degree of creativity and latitude is expected.
Other duties/tasks as identified and communicated.
Travel required.

QUALIFICATIONS/SKILLS:

Bachelor’s degree in mechanical or computer engineering or equivalent preferred
3-5+ years’ experience in related field
1+ years’ experience in a software development / management environment preferred
For required local/regional travel, the individual must have a reliable personal vehicle/transportation.
Completed course(s) related to test automation systems, emissions, etc.
Excellent written and oral communication skills.
Understanding of electrical and mechanical processes.
Able to read and understand basic electrical and mechanical schematics and drawings.
Thorough knowledge of PC operations, structure, MS Windows, and computer networking required.
Working experience with test automation equipment preferred.
Experience with emissions bench, fuel measurement systems and ECU/PCM controllers preferred.
Understanding of internal combustion engine theory and operation preferred.
Visual C++, ATL, COM/ActiveX, Visual Basic programming languages knowledge

We look forward to receiving your details; please use our online application form or send your application to AVL North America, Inc. / AVL Test Systems, Inc. / AVL Mobility Technologies, Inc. EOE Veterans/Disabled.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access www.avl.com as a result of your disability. You can request reasonable accommodations by calling (734)-446-4106.

ABOUT AVL NORTH AMERICA

AVL North America has a staff of more than 550 people and has four technical centers in Ann Arbor, Michigan, the Metro Detroit area, and Lake Forest, California.

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More about this job

Skills

Test automation
Leadership
Computer engineering
Software development
Communication skills
Microsoft Windows
Microsoft Visual C++
COM
Microsoft ActiveX
Microsoft Visual Basic
Programming languages

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Work requirements

Jobs in the United States