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Medical Leader, Physician (MD /DO) - Value-based Geriatric Primary Care
HarmonyCares
Okemos, MI
…This position will have a dyad partnership with the Market Manager and market office…
Added 1 min ago
HW
Medical Case Manager
Housing Works
Brooklyn, NY
- $23 to $26.44 USD / hour
The Medical Case Manager (MCM) will provide all aspects of care coordination for the AIDS Institute (AI) Advancing Access Case Management clients: complete initial enrollment (all required…
Added 1 min ago
Floating Store Manager
Housing Works
New York, NY
The Floating Store Manager is responsible for leading, coaching, scheduling and developing the Housing Works Floating Manager team. This position ensures consistent management coverage…
Added 1 min ago
HW
Co-Manager
Housing Works
New York, NY
- $24 to $26.44 USD / hour
The Thrift Shop Co- Manager is the in-house champion and local leader responsible for the overall operation of a community-based Housing Works Thrift Shop.
Added 1 min ago
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Systems Administrator - Security & Patch Management
Illinois State Toll Highway Authority
Downers Grove, IL
- $90,000 USD / year
…service for our customers. Whether it's I-PASS, the Move Illinois Program, open road tolling or keeping you safe with our H.E.L.P. trucks, we are committed to delivering great benefits and…
Added 1 min ago
Senior Resident Engineer
The Port Authority of NY & NJ
Newark, NJ
…Airport. The Senior Resident Engineer will act as the construction manager for Stage IV construction contracts and will manage the day-to-day construction activities at the facility which…
Added 1 min ago
Maintenance Supervisor
Brighthaven
Kirkland, WA
…homes. The Maintenance Supervisor works alongside the Community Manager, partnering to oversee the activities of assigned staff and vendors to ensure the maintenance of the…
Added 1 min ago
PATIENT ACCESS REPRESENTATIVE (PD) 4PB04
Penobscot Valley Hospital
Lincoln, ME
Will be assigned to duties by Manager, but will learn and be expected to be competent in all departmental processes in order to provide coverage or assist with large work volumes or…
Added 1 min ago
Manager- Learning and Development
Indygo
Indianapolis, IN
Position Title: Learning and Development Manager
Added 1 min ago
Maintenance Supervisor
Avanath
Kirkland, WA
…homes. The Maintenance Supervisor works alongside the Community Manager, partnering to oversee the activities of assigned staff and vendors to ensure the maintenance of the…
Added 2 mins ago
EHS Lead Teacher
Ross County Community Action Commission
Chillicothe, OH
communicable diseases. Alert the Health & Nutrition Manager if a communicable disease is suspected
Added 2 mins ago
Technical Account Manager 3 - Denver
Datadog
Denver, CO
…existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and…
Added 2 mins ago
Project Manager, Medical Affairs
Acrotech Biopharma Inc
East Windsor, NJ
The Project Manager (PM) is part of the Medical Affairs team based in East Windsor, NJ, residing in Acrotech’s home office headquarters and reporting to the Head of Medical Affairs. The PM…
Added 3 mins ago
Coronary Principal Clinical Specialist - Tampa, FL
MDU Medtronic USA Inc
Remote, United States
The Clinical Specialist Manager (CSM) and National Sales Director may include primary responsibility for sales if no other sales representative is assigned to the business unit.
Added 3 mins ago
Senior Surgical Onsite Specialist - Western WA (Seattle/Tacoma)
CVS Covidien Sales LLC
Remote, United States
…assigned account alignment and in partnership with the territory manager. The Surgical Onsite Specialist plays a critical role in lead generation, sales support, and market expansion…
Added 3 mins ago
Change and Configuration Data Manager
Blue Origin LLC
Seattle, WA
As part of a hardworking team of specialists and engineers, you will work as a Change and Data Manager focused on change management for a Blue Ring program. In this position, you will…
Added 3 mins ago
SO
Senior Registered Nurse (HCA/DHI #74626)
State of New Mexico
NM
- $36.43 to $54.65 USD / hour
Supporting the Acute and Continuing Care (ACC) Program Manager and ACC supervisors.
Added 3 mins ago
SO
Community Behavioral Health Clinician Supervisor (CYFD/CBHS #33008))
State of New Mexico
NM
- $36.43 to $54.65 USD / hour
The Community Behavioral Health Clinician (CBHC) Supervisor position will report directly to the CBHC Regional Manager. This position can be housed in Clovis or within the assigned region.…
Added 5 mins ago
TP
Property Manager
THE PROPERTY MANAGEMENT COMPANY INC
Mount Pleasant, WI
- $58,050 to $96,750 USD / year
As a Property Manager at The PMC, you will provide leadership and management to other on-site Teammates, and you will be personally responsible for achieving excellence in all aspects of…
Added 5 mins ago
Manager Trainee
Tower Loan of Mississippi, LLC
Auburn, AL
At Tower Loan, we’re committed to developing future leaders! Our full-time Manager Development Program is designed to provide our Manager Trainees with the knowledge, skills, and experience…
Added 5 mins ago
Special Operations Cognitive Performance Specialist (National Capital Region)
KBR
Washington DC Metro Area, DC
Assist and advise the HP Program Manager and/or Coordinator in matters relating to mental performance, exercise and sports psychology.
Added 5 mins ago
Special Operations Cognitive Performance Specialist (National Capital Region)
KBR
Washington DC Metro Area, DC
Assist and advise the HP Program Manager and/or Coordinator in matters relating to mental performance, exercise and sports psychology.
Added 6 mins ago
FP
Supervisor- Parking and Transportation
FC Parking and Hospitality Services
Park Ridge, IL
- $25 to $35 USD / hour
The Manager makes a bi-weekly schedule, approves payroll, and communicates with our office and leadership teams. This leader works alongside our team, providing direction and training to…
Added 6 mins ago
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Diesel Technician Mechanic III Entry Level
Penske
New Bedford, MA
- $32.45 USD / hour
Partnering with your manager to learn new skills using Penske’s technician training and hands-on coaching
Added 6 mins ago
P
Diesel Technician Mechanic III Entry Level
Penske
Franklin, MA
- $32.45 USD / hour
Partnering with your manager to learn new skills using Penske’s technician training and hands-on coaching

Care Resource

CLIENT SUPPORT ASSISTANT II

Ft. Lauderdale, FL, United States

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Job details

Education: High school diploma
Posting language: English
Posted: Nov 9, 2026

Original job description

Position Overview:

2 years of related experience required (working with HIV/AIDS clients preferred)

High school diploma required

Job Summary

The Client Support Assistant is responsible for providing support including social interaction, emotional support, client orientation, education of health and social service delivery systems, ensuring positive outcomes and stability. They are responsible for engagement, information, support, and empower those who are eligible for services and would like to receive services from Care Resource. They are responsible for assisting with the intake process by gathering documentation and by providing administrative support in order to expedite service delivery. They will also be responsible for appointment scheduling with clients and for clients as necessary.

JOB RESPONSIBILITIES

Welcome clients into the agency and provide orientation/education regarding the agency and its services.
Provide initial HIV/AIDS orientation and education to clients including what to expect from the HIV service delivery system.
Provide initial Medication Assisted Treatment (MAT) orientation and education to clients including what to expect from the MAT program.
Provide initial information regarding applicable County’s Service Delivery System and provider options.
Assist with initial client intake, paperwork and applications for financial and medical eligibility.
Assist clients who test positive for HIV in obtaining appropriate care and treatment services.
Assist clients who are interested in enrolling in the MAT program to obtain appropriate care and treatment services.
Help clients to schedule appointments, document assistance with referrals and follow up with providers to ensure clients attend appointments.
Monitor client’s adherence to program requirements.
Provide educational support to clients to enhance their knowledge and understanding of medication protocols, side effects and adherence to medical treatment.
Ensure that service providers in the referral network are active, and that formal Memoranda of Understanding and HIPAA Business Associates agreements are executed.
Request information from third parties about clients (proof of income, proof of HIV status, etc.) and verify insurance status (private, Medicaid status, etc.).
Walk clients through initial appointments for care and other entitlements.
Contact clients to verify and/or remind them of appointments with other departments or other agencies.
Conduct periodical Client Satisfaction Surveys, Quarterly Client Advisory Committees or Orientation meetings.
Maintain record keeping requirements and assist with chart reviews for Q/A purposes as requested.
Communicate with clients one to three days before a foreseen hurricane/natural disaster according to emergency plan procedures.
Support appointments scheduling with patients.
Accurately make changes and cancel appointments within CAREWARE, NextGen and other Agency scheduling systems.
Keep current lists of all agency employee contact phone numbers including alternate numbers.
Receive and track e-mails from supervisors that informs of staff absences, including staff covering the absent person’s work.
Attend to client’s phone calls promptly who are attempting to access services and provide them with accurate and timely information.
Request updates from departmental supervisors to resolve problems with staff schedules to ensure accuracy.
Report on various concerns, complaints and compliments received via phone.
Transfer complaints directly to the supervisor responsible for the area of concern.
Participate in staff training sessions and other meetings as required by the agency and/or the funding sources.
Participate in agency developmental activities as requested.
Assist Manager and other supervisors in the record keeping, organization, follow up of all grants and interventions
Other duties as assigned.

Safety

Ensure proper hand washing according to Centers for Disease Control and Prevention guidelines.
Understand and appropriately act upon assigned role in Emergency Code System
Understand and perform assigned role in Agency Continuity of Operations Plan (COOP)

Culture of Service: 3 C’s

Compassion

Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language.
Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions.

Competency

Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered

Commitment

Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed
Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided

Contact Responsibility

The responsibility for internal and external contacts is frequent and important.

Physical Requirements

This work requires the following physical activities: frequent sitting, bending, standing, walking, talking in person and talking on the phone. Occasional driving, stretching/reaching and lifting up to 50 lbs. are required. Work usually is performed in an office setting.

Legal Compliance Notice: This careers website is maintained by Care Resource Community Health Centers, Inc. a qualified entity, in support of compliance with House Bill 531 (2025). As required by law, Care Resource includes a clear and conspicuous link to this resource on its website and provides the link in all job vacancy advertisements and postings issued by the health center. For more information, please see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website. https://info.flclearinghouse.com

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