Jobs in the United States

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Community Manager
S L Nusbaum Realty Co
Charlotte, NC
Community Manager opening at our Rail South community located in Charlotte, NC.
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Regional Nurse RN/LPN
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Greenfield, IN
Under the general supervision of the agency Clinical Services Manager, the RN/LPN is responsible for overseeing the health care of all consumers served by DSA, Inc. as well as providing…
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Residential Sales Trainee
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Partner with Branch Manager to identify revenue streams with our current base and service specialist engagement Develop proposals for customers to resolve existing pest issues while also…
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Wireless Retail Sales Associate - W1522
OSL Retail Services Inc
ELKINS, WV
- $16 USD / hour
Enjoy a competitive salary, monthly bonuses, comprehensive insurance, and a 401K plan.
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Wireless Retail Sales Associate - W1350
OSL Retail Services Inc
LYNCHBURG, VA
- $18.5 USD / hour
Enjoy a competitive salary, monthly bonuses, comprehensive insurance, and a 401K plan.
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Special Operations Cognitive Performance Specialist (National Capital Region)
KBR
Washington DC Metro Area, DC
Assist and advise the HP Program Manager and/or Coordinator in matters relating to mental performance, exercise and sports psychology.
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Special Operations Cognitive Performance Specialist (National Capital Region)
KBR
Washington DC Metro Area, DC
Assist and advise the HP Program Manager and/or Coordinator in matters relating to mental performance, exercise and sports psychology.
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MCPP: Administrative Assistant
KBR
Jacksonville, FL
The Marine Corps Prepositioning Program (MCPP) is based in Jacksonville, Florida. We provide maintenance and logistic services to the U.S. Marine Corps (USMC) in support of this program.…
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Truck Dump Operator
Riceland Foods, Inc.
Marston, MO
Free dental with medical insurance enrollment
Added 1 min ago
A
Device Quality Senior Manager
AbbVie
North Chicago, IL
- $124,500 to $236,500 USD / year
…Development, Manufacturing Science and Technology, Supply Chain, Program Management, Commercial, Medical, Pharmacoviligance, and Regulatory Affairs. Coordinate quality system elements,…
Added 1 min ago
Data Engineer
PNC
Pittsburgh, PA · Birmingham, AL · Phoenix, AZ · Lakewood, CO · Strongsville, OH · Farmers Branch, TX
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 1 min ago
17 Customer Service Manager
Ingles Markets, Inc.
Pickens, SC
The Customer Service Manager is responsible for providing and maintaining high standards of customer service in the store’s front-end operations. This position is responsible for…
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Ophthalmic Clinic Lead
North Park Ophthalmology
Pittsburgh, PA
Ability to work independently with little oversight or manager presence
Added 2 mins ago
Hotel Houskeeping Runner/Aid
MDM Group Marriotts
Miami, FL
Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
Added 2 mins ago
Hotel Dishwasher \ Steward
MDM Group Marriotts
Miami, FL
…maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Protect company assets. Speak with others using clear and…
Added 2 mins ago
CS
Dining Service Manager/Chef
Cima Senior Living
Rowlett, TX
- $20 to $24 USD / hour
Dining Service Manager/Chef | Senior Living | Mercer Terrace | Rowlett, TX
Added 2 mins ago
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Mechanical Maintenance Technician-2nd Shift
Furmano's
Northumberland, PA
- Up to $27.75 USD / hour
…and assign to workers on the team, and work with purchasing manager to order necessary parts. Must have the ability to communicate and work well with people on the team, and with other…
Added 2 mins ago
VO
Relief/On Call Residential Advocate
Volunteers of America Colorado
Durango, CO
- $20.3 USD / hour
· Attends staff meetings weekly, in-service training as required and meets periodically with the Program Manager for input and exchange of information.
Added 2 mins ago
General Manager
Community Choice Financial Family of Brands
Cartersville, GA
As a General Manager, you will lead the success of your store and team by setting the bar high for performance and providing the white glove experience our customers expect. You will coach,…
Added 2 mins ago
General Manager
Community Choice Financial Family of Brands
Winder, GA
As a General Manager, you will lead the success of your store and team by setting the bar high for performance and providing the white glove experience our customers expect. You will coach,…
Added 2 mins ago
Bakery Lead
The Fresh Market Inc
Savannah, GA
Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
Added 2 mins ago
Meat & Seafood Lead
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Ridgeland, MS
Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
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Operations Director
HHS Culinary and Nutrition Solutions, LLC (USA)
Defiance, OH
Added 2 mins ago
Assistant Director of Housekeeping
HHS Environmental Services, LLC (USA)
Richmond, VA
Be open-minded and ready to learn from your manager and team members alike
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Produce & Floral Lead
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Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family

Care Resource

CLIENT SUPPORT ASSISTANT II

Ft. Lauderdale, FL, United States

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Job details

Education: High school diploma
Posting language: English
Posted: Nov 9, 2026

Original job description

Position Overview:

2 years of related experience required (working with HIV/AIDS clients preferred)

High school diploma required

Job Summary

The Client Support Assistant is responsible for providing support including social interaction, emotional support, client orientation, education of health and social service delivery systems, ensuring positive outcomes and stability. They are responsible for engagement, information, support, and empower those who are eligible for services and would like to receive services from Care Resource. They are responsible for assisting with the intake process by gathering documentation and by providing administrative support in order to expedite service delivery. They will also be responsible for appointment scheduling with clients and for clients as necessary.

JOB RESPONSIBILITIES

Welcome clients into the agency and provide orientation/education regarding the agency and its services.
Provide initial HIV/AIDS orientation and education to clients including what to expect from the HIV service delivery system.
Provide initial Medication Assisted Treatment (MAT) orientation and education to clients including what to expect from the MAT program.
Provide initial information regarding applicable County’s Service Delivery System and provider options.
Assist with initial client intake, paperwork and applications for financial and medical eligibility.
Assist clients who test positive for HIV in obtaining appropriate care and treatment services.
Assist clients who are interested in enrolling in the MAT program to obtain appropriate care and treatment services.
Help clients to schedule appointments, document assistance with referrals and follow up with providers to ensure clients attend appointments.
Monitor client’s adherence to program requirements.
Provide educational support to clients to enhance their knowledge and understanding of medication protocols, side effects and adherence to medical treatment.
Ensure that service providers in the referral network are active, and that formal Memoranda of Understanding and HIPAA Business Associates agreements are executed.
Request information from third parties about clients (proof of income, proof of HIV status, etc.) and verify insurance status (private, Medicaid status, etc.).
Walk clients through initial appointments for care and other entitlements.
Contact clients to verify and/or remind them of appointments with other departments or other agencies.
Conduct periodical Client Satisfaction Surveys, Quarterly Client Advisory Committees or Orientation meetings.
Maintain record keeping requirements and assist with chart reviews for Q/A purposes as requested.
Communicate with clients one to three days before a foreseen hurricane/natural disaster according to emergency plan procedures.
Support appointments scheduling with patients.
Accurately make changes and cancel appointments within CAREWARE, NextGen and other Agency scheduling systems.
Keep current lists of all agency employee contact phone numbers including alternate numbers.
Receive and track e-mails from supervisors that informs of staff absences, including staff covering the absent person’s work.
Attend to client’s phone calls promptly who are attempting to access services and provide them with accurate and timely information.
Request updates from departmental supervisors to resolve problems with staff schedules to ensure accuracy.
Report on various concerns, complaints and compliments received via phone.
Transfer complaints directly to the supervisor responsible for the area of concern.
Participate in staff training sessions and other meetings as required by the agency and/or the funding sources.
Participate in agency developmental activities as requested.
Assist Manager and other supervisors in the record keeping, organization, follow up of all grants and interventions
Other duties as assigned.

Safety

Ensure proper hand washing according to Centers for Disease Control and Prevention guidelines.
Understand and appropriately act upon assigned role in Emergency Code System
Understand and perform assigned role in Agency Continuity of Operations Plan (COOP)

Culture of Service: 3 C’s

Compassion

Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language.
Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions.

Competency

Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered

Commitment

Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed
Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided

Contact Responsibility

The responsibility for internal and external contacts is frequent and important.

Physical Requirements

This work requires the following physical activities: frequent sitting, bending, standing, walking, talking in person and talking on the phone. Occasional driving, stretching/reaching and lifting up to 50 lbs. are required. Work usually is performed in an office setting.

Legal Compliance Notice: This careers website is maintained by Care Resource Community Health Centers, Inc. a qualified entity, in support of compliance with House Bill 531 (2025). As required by law, Care Resource includes a clear and conspicuous link to this resource on its website and provides the link in all job vacancy advertisements and postings issued by the health center. For more information, please see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website. https://info.flclearinghouse.com

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