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Care Partners

Program Director - Residential Program

Los Angeles, CA, United States

On-site

Compensation: $110,000 - $128, 000 annually

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Job details

Pay: Compensation: $110,000 - $128, 000 annually
Workplace: On-site
Experience: At least 7 years of supervisory (people management) experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description

Program Director Benefits:

Compensation: $110,000 - $128, 000 annually
Type: Full-time
Schedule: Monday - Friday, 8:30 am - 5:00 pm
Location: On-Site, occasional driving
Benefits:
Medical Insurance, Dental, Vision
Company pays 100% of the employee premium for two HMO options.
100% employer-paid DHMO plan with unlimited annual benefits.
15 Paid Holidays
Retirement Plans
Life & Disability Insurance
Flexible Spending Accounts (FSA)
Healthcare spending account.
Dependent care spending account.
Transit and parking accounts.
Voluntary Benefits & Perks
Optional accident insurance.
Optional critical illness insurance
Auto and home services
Student loan refinancing
Pet insurance.
Legal insurance.
Other products and services

About Client:

Organization provides hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. They offer residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Their program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention. Their Behavioral Health Center is a program that is contracted with the Department of Public Health's Substance Abuse Prevention and Control (SAPC) program. They offer residential Drug Medi-Cal (DMC) services for a maximum of 99 adult individuals, comprising 33 beds each for judicially involved men, men, and women. They collaborate closely with other Behavioral Health Center programs to ensure a comprehensive range of services for low-income and Medi-Cal-eligible individuals

REQUIREMENTS for Program Director:

Option I

Bachelor’s degree from an accredited institution, preferably in Health and Human Services, Social Work, Psychology, or related field.
Certification as a Substance Use Disorder Counselor from an accredited California agency (CCAPP, CAADE, CADTP).

Option II

Master’s degree in Social Work or related field.
Current registration or licensure with California Board of Behavioral Sciences (AMFT, APCC, ACSW, LMFT, LPCC, LCSW).

Option III

High school diploma or equivalent.
Certification as a Substance Use Disorder Counselor from an accredited California agency (CCAPP, CAADE, CADTP).
Four years’ equivalent work experience.
Valid First Aid and CPR certification or ability to obtain within 30 days of hire.
Valid California Driver’s License and access to registered and insured transportation preferred.

Experience

At least 7 years of supervisory (people management) experience.
Program management experience in a residential treatment setting, recovery, or community mental health clinic.
Experience with performance management including performance improvement plan, formal written warning, terminations, etc.
Experience managing program budgets.
Experience working with individuals with substance use disorders and co-occurring disorders.

PHYSICAL DEMANDS:

In an 8-hr workday, employee is required to perform work:

Sitting 4 Hrs
Standing 1 Hr
Walking 3 Hrs
Driving Occasionally

Essential Functions:

People Leadership & Staff Development

Lead all staffing functions, including interviewing, hiring, onboarding, performance management, and employee development.
Coach, mentor, and evaluate managers, supervisors, and direct reports while promoting accountability and professional growth.
Oversee staffing levels, scheduling, training, and time-off approvals to ensure adequate program coverage.
Foster a positive team environment by addressing employee concerns, resolving conflicts, and communicating organizational updates and expectations.

Program Operations & Management

Provide strategic leadership and oversight of daily program operations, ensuring alignment with organizational goals, County contracts, and regulatory requirements.
Develop and implement operational policies, procedures, and systems to improve program efficiency, service delivery, and client outcomes.
Monitor program performance, productivity, utilization, and contract deliverables through established tracking and reporting systems.
Oversee program budgets, resource allocation, financial performance, and corrective action plans.
Identify operational risks, implement solutions, and drive continuous quality improvement initiatives.
Oversee electronic health record (EHR) systems, ensuring accurate documentation, reporting, data integrity, and compliance.
Ensure delivery of high-quality, trauma-informed, strength-based, culturally competent, and client-centered behavioral health services.
Oversee treatment planning, case documentation, client records, and staff productivity through regular quality assurance reviews.
Ensure services meet organizational policies, County contract requirements, ethical standards, and applicable regulatory guidelines.
Promote integrated behavioral health services that support continuity of care and positive client outcomes.
Oversee program compliance, quality assurance, audits, inspections, corrective actions, and required reporting.
Build and maintain strong relationships with County agencies, program representatives, funding partners, and community organizations.
Represent the organization in community meetings and presentations to strengthen partnerships and support program growth.
Coordinate services with funding sources and external stakeholders.
Develop and oversee community initiatives, staff training, and professional development programs.
Ensure timely completion of required organizational training and administrative responsibilities.

Organization will consider for employment qualified applicants with arrest and conviction records. Must complete a background check and Live Scan.

Additional Information All your information will be kept confidential according to EEO guidelines.

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More about this job

Skills

First Aid
CPR
Team leadership
Program management
Mental health
Performance management
Leadership
Onboarding
Scheduling
Operations management
Reporting
EHR
Documentation
Regulatory compliance
Quality assurance
Inspection
Presentation skills
Staff training

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