Benefits Specialist

Company Description Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.

Job Description

As a Benefits Specialist, you will be the day-to-day point of contact for employees on health, wellness, retirement, leave, and family-building programs, and you will help keep enrollment and vendor operations running accurately. This is a temporary position of approximately 6 months’ duration. This is a 6-month temporary assignment. What you'll do

• Support implementation of standalone medical, dental, vision, HSA/FSA, life, disability, leave, EAP, and family-building and caregiving programs, including carrier and vendor setup and plan configuration
• Support migration of employee and enrollment data from our current benefits platform over to our existing HRIS system (Workday)
• Answer employee questions on medical, dental, vision, HSA/FSA, retirement, leave, disability, life insurance, and family-building and caregiving benefits, and resolve issues with carriers and vendors.
• Process new hire, qualifying life event, and termination enrollments in the benefits administration platform, keeping records accurate and timely.
• Support post-annual open enrollment: build communications, employee 1:1 sessions, test system configurations, and reconcile elections.
• Audit carrier and vendor eligibility files and invoices, and flag and fix discrepancies.
• Coordinate with payroll on benefit deductions.
• Help maintain compliance with ACA, ERISA, COBRA, HIPAA, and 401(k) requirements, including notices and filing support.
• Keep benefits documentation, intranet pages, and FAQs current.
• Contribute to reporting, process improvements, and special projects.
• Assist with any other benefits-related transition items

Qualifications

• 3+ years of experience in benefits administration
• Working knowledge of group health and welfare plans and 401(k) plans
• Familiarity with benefits regulations (ACA, COBRA, HIPAA, ERISA)
• Intermediate to advanced Excel or Google Sheets experience
• Clear, empathetic communication with employees at all levels, and discretion with confidential information

Preferred

• Bachelor's degree in HR, business, or a related field
• Experience with Workday
• Experience with a benefits administration platform
• Experience supporting open enrollment and post-open enrollment activities
• Experience with leave of absence a plus
• Exposure to family-building, caregiving, or leave programs
• Benefits certification (e.g., CEBS, SHRM-CP, PHR) or progress toward one
• Candidates located in Dallas or Austin Texas are highly preferred

Additional Information Assignment timeline - This is a 6-month temporary assignment. Due to business, legal, and payroll considerations, Care.com is unable to hire candidates who reside in the following states: Alaska (AK), Arkansas (AR), California (CA), Delaware (DE), Hawaii (HI), Iowa (IA), Idaho (ID), Maine (ME), Minnesota (MN), Mississippi (MS), Montana (MT), North Dakota (ND), Nevada (NV), Oregon (OR), Rhode Island (RI), South Dakota (SD), West Virginia (WV), Wyoming (WY), Vermont (VT). Company Overview: Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products - from child and elder care to pet care and home care. Salary Range: $43 – 47/hr The base salary range above represents the anticipated low and high end of the salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com's total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).