Field Service Technician, Install Lead

Who We Are: Backed by over 60 years of proven expertise through Gekay Sales and Service, Cardinal Equipment Services stands as a trusted leader in equipment sales, remanufacturing, and comprehensive service solutions for the beverage, foodservice, and vending industries.

What We Offer: Eligible full time Cardinal Equipment Services Associates can participate in our Total Rewards Program which includes:

• Health, Dental, & Vision Insurance
• Two weeks of Paid Time Off, and 7 paid company holidays
• Basic Life Insurance
• 401K Plan with company match
• Employee Assistance Program (EAP)
• Short-Term Disability

Job Title: Field Service Technician, Install Lead

Location: Tampa, Florida

Job Type: Full Time

Cardinal Equipment Services is looking for a Field Service Technician, Install Lead based out of our Tampa, FL location. We’re currently looking for 8:30AM to 5:30PM, working Monday through Friday with flexibility based on business needs.

Job Summary:

The Lead Field Service Technician / Trainer will provide support to the Cardinal Equipment Service Department performing essential mechanical duties and department functions. In addition, The Lead Field Service Technician / Trainer will be responsible for the training and development of junior level technicians with the expectation of expanding both capabilities and capacity.

Persons in this roll must be proven Subject Matter Experts (SME) in multiple beverage applications and possess the ability to effectively communicate, train and develop. On a wide variety of assignments associated with – but not limited to beverage, ice, and water filter equipment installation, removal, repair, and relocation. This roll will be responsible for providing and implementing actionable development plans to leadership as needed for the overall success of individuals, team, and department. Possess the ability to seek innovative methods to lead industry standards driving effectiveness and cost saving efficiencies whenever possible.

Additional responsibilities include parts and equipment accountability, resource management, customer relations, job site surveys and working closely with customers and co-workers. This position will require flexibility to work various schedules and travel with overnight lodging likely. Travel will include domestic and international as required.

Key Duties and Responsibilities:

• Hands on Classroom Formal and Field Technical Training.
• Employee Assessment and Development Planning with Leadership.
• SME Beverage Equipment Installation, Removal, Modification, Move and Repair.
• Parts and Equipment Accountability and Forecast Planning.
• Maintain positive customer and co-worker relationships.
• Record and account for billable time, parts and services related to work assignments.
• Position requires flexibility to work various shifts including days, nights, weekends, and travel as required to include multiple days/nights.
• Book and schedule travel arrangement as required. Complete expense reports per guidelines
• Comply all Company/DOT vehicle policies. Smith-System, Geotab, Lytx (Dashcams), etc.
• Adhere to company policies, guidelines, and safety requirements.

Skills and Abilities:

• Basic computer skills.
• Valid Drivers’ license and driving record within MVR policy guidelines.
• Passport.

Education and Experience:

• High school diploma or GED required.
• Minimum of 10 years advanced beverage related mechanical service experience required.
• Remote Cooled, Hot and Frozen Beverage, Liquor, Wine, Draft Beer
• Ice maker installation experience.
• Advanced beverage related plumbing and electrical experience required.

Work Environment:

• Customer accounts, training classroom, office, theme parks, cruise ships both indoors and outdoors
• Travel Potential - 65%
• Equipment Used: Basic hand tools, handheld computer, lift carts, ladders, electric and battery drills, saws, etc.

Physical Requirements:

• Repeated sitting, standing on cement floors, walking, pushing/pulling, lifting, carrying, up to 35 lbs.
• Frequently stoop, bend, kneel, crouch, crawl, climb, twist, reach, grasp, and make repetitive hand movements in the performance of daily duties.
• Continuous bending, kneeling squatting, grasping, reaching, fine manipulation and exposure to chemicals and noise.

Work Requirements:

• Follow all Company Safety Rules.
• Must adhere to regular and predictable attendance.
• Must be able to wear personal protective equipment.
• Must be able to lift, carry, push, and/or pull moderate to heavy amounts of weight.
• Must be able to work overtime as needed.

This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Cardinal Equipment Services reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed.

Employment with Cardinal Equipment Services is at-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship.

Cardinal Equipment Services is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.