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Manager Assistant- AXIS
Action Property Management
San Jose, CA
- $28 to $30 USD / hour
The Manager Assistant supports the Manager in overseeing the day-to-day operations of the association and serves as a key liaison for community information and resident services. This role…
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GPU Handover Senior Technical Program Manager
Oracle
Harrisburg, PA
- $91,400 to $187,000 USD / year
We are seeking an IC3-level Technical Program Manager to join our 24/7 war room operations team. This role serves as a coordination hub between multiple teams and regions. Prospective team…
Added just now
AT
Manager Site Reliability Engineering
Akamai Technologies, Inc.
Harrisburg, PA
- $151,800 to $273,200 USD / year
Our team designs, develops, and manages applications and infrastructure that support Akamai's Compute products and services. We do this while maintaining Akamai's mission at the forefront…
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Senior Project Manager- Life Sciences Research Services
Oracle
Harrisburg, PA
- $81,700 to $166,100 USD / year
As a Senior Project Manager , you will serve as the operational delivery leader for complex research consulting engagements, partnering closely with the Evidence & Insights Leader (or…
Added 1 min ago
Senior Site Reliability Engineer
Bentley Systems
Exton, PA · Philadelphia, PA
We are looking for a Senior Site Reliability Engineer to take on the responsibility of automating cloud-based services infrastructure and tooling, with a specific focus on DevOps automation…
Added 1 min ago
Plant Controller - Reading, PA
Hubbell Power Systems
Reading, PA
…Finance, this role is the primary finance partner to the General Manager and site leadership team, providing financial guidance, operational insight and constructive challenge to support…
Added 2 mins ago
RI
Software Development Engineer
Remitly, Inc.
United States
- $144,000 to $180,000 USD / year
Under the supervision of the Engineering Manager, the Software Development Engineer will serve as a core member of an engineering team to design the vision and roadmap of the software…
Added 2 mins ago
Associate Director - Medical Content Capabilities
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United States
…as Veeva Vault MedComms, Adobe Workfront, Adobe Experience Manager (AEM), Claude, Copilot, and MCP servers and related AI integration infrastructure, and familiarity with the Scaled Agile…
Added 6 mins ago
AH
RN Manager, Cath Lab, Full-time, Day shift
Adventist Health
Kailua, HI
- Full-time
The Manager of Cardiac Cath Lab & Cardiology Services provides clinical and operational leadership for the Cardiac Catheterization Lab and assigned cardiology services. This position is…
Added 8 mins ago
Drinking Water Treatment Business Class Lead
HDR
Bellevue, WA · Pasco, WA · Everett, WA · Spokane, WA · Olympia, WA · Seattle, WA · Gig Harbor, WA
…directly advance public health, environmental sustainability, and infrastructure…
Added 12 mins ago
Manager, Marketing Operations
Natera
Remote, United States
We are seeking a Manager, Marketing Operations to build and run the systems,
Added 14 mins ago
KC
Capital Project Manager II - Engineer
King County
Seattle, WA
- $49.29 to $62.48 USD / hour
The Capital Project Manager II (CPM II) is the second level in the four-tier Capital Project Manager classification series and is responsible for delivering projects of varying complexity…
Added 15 mins ago
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Added 18 mins ago
Director of Engineering
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Remote, United States
Represent Application Development with clinical, operations, finance, and IT leaders; translate business priorities into engineering plans and engineering constraints into business terms
Added 20 mins ago
Inspector I
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…RV's, and machinery supporting construction, utilities, and infrastructure. With operations across the U.S. and globally, we are committed to safety, innovation, and quality while building…
Added 22 mins ago
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Data Center Critical Facilities Technician I
Salute Inc.
Odessa, TX · Barstow, TX
- $42 to $45 USD / hour
Carries out tasks under the direction of the Network/Engineering Infrastructure Manager and IT Manager necessary to support internal networks, IT infrastructure, computers, electronics, and…
Added 23 mins ago
Electrical Senior Technician (2nd Shift)- Tiered Sign-On Bonus up to $5,000
County of Wake, NC
Raleigh, NC
preventive maintenance to maximize uptime and reliability of building infrastructure.
Added 27 mins ago
Manager-Facilities Project Management - Richmond, VA
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Supervisor, IS Production Support, Evenings
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Added 32 mins ago
Sr Product Manager
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Added 33 mins ago
Senior Operations IT Business Process Specialist
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FUL-Wildlife Refuge Specialist
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The Cornerstone - Design, Build & Operations (DBO) Team owns and drives strategic, operational, and tactical initiatives to deliver secure spaces for AWS programs supporting our government…
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Windows Systems Engineer, RSCI Collaborative Services
Amazon
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Region Services Corporate Infrastructure (RSCI) Collaborative Services is looking for an experienced Windows System Engineer II with deep knowledge of enterprise messaging, network…
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CAPTRUST

Associate Technology Operations Technician

Raleigh, NC, United States

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Job details

Apply by: Nov 2, 2027
Posting language: English
Posted: Nov 2, 2024

Original job description

Overview

WHO are we looking for?

An Associate Technology Operations Technician who provides foundational technical support for the technology needs of 2000+ employees under the guidance of senior team members. This role focuses on learning, executing standard procedures, and gaining hands-on experience with enterprise IT infrastructure. Support day-to-day operations by responding to user requests, assisting with hardware deployment, and maintaining accurate documentation of all technology assets and support activities.

Responsibilities

Provide support to end users on a variety of issues
Respond to, identify, research, and resolve telephone calls, email, and personnel requests for technical support; first-call resolution
Audio-Visual support for large group meetings that include web conferencing, video streaming
Hardware/Software, Printers, Laptops, Desktops, Tablets, Mobile Devices, and Remote Access support
Windows 10 and windows 11, DHCP, DNS, Active Directory Management
Work on special projects delegated by IT Manager and Team Leaders
Ability to be on-call rotation for off-hours support as required
Other duties as assigned

Qualifications

Minimum Qualifications:

Minimum of 1-year relevant experience
Associate degree in a related area or equivalent technical training and experience
Professional experience with current Windows OS

Desired Qualifications/Skills:

CompTIA A+ or equivalent would be an asset
Professional experience with Microsoft Office 365 (SharePoint, Dynamics 365, Teams)
Experience with Apple OS, Android and hardware preferred
Experience with VoIP and mobile technologies preferred
Demonstrated knowledge and understanding of Federal and State employment law; experience with self-insured benefits plans is a plus
Ability to handle highly confidential information and manage information with integrity
Strong proficiency in Microsoft Office (PowerPoint, Excel, Word; etc.) and payroll and accounting systems
Ability to manage a high demand workload and pace
Ability to lift to 35 pounds, including file boxes, computers, and printers

WHAT can you expect from your career at CAPTRUST?

Our colleagues, like our clients, tend to stay with CAPTRUST for years. There’s a reason for it; it’s a great culture in which to work and grow. We all work together, each of us motivating those around us with our commitment to high standards. At CAPTRUST, expect a fully stocked break room, fun employee events, and a quality team surrounding you with opportunities for personal growth.

Our Employee Benefits Package shows how much we value our team. Some benefits include:

Company discretionary bonus
Health, dental, and vision coverage, employer 401(k) plan and company match, health savings accounts, flexible spending accounts, and voluntary supplemental plans subject to plan terms
Company-paid benefits such as life insurance, short-term disability, and long-term disability, subject to applicable waiting periods
Paid time off (PTO) or Paid Sick Leave (PSL)

WHERE will you be working?

4208 Six Forks Rd #1700 | Raleigh, NC 27609

Due to the nature of the role, this is not a remote or work from home position.

HOW do we build a world class organization one brick at a time?

We make it a priority to hire those who have a commitment to service, a real interest in other people, and a passion to continuously improve. Simply put: the difference at CAPTRUST is the quality of our people and depth of our bench. If you are ready to make your mark, we want to talk to you.

Are you the next brick?

To get it done the CAPTRUST Way, an individual should exhibit the following characteristics:

Ability to build successful, collaborative, and trusting relationships
Instinctive aptitude for consistently creating accurate, concise, respectful, and easy-to-understand verbal and written communications conveying complex information
A strong sense of urgency about getting work done and solving problems to achieve results that benefit our clients and colleagues, even when faced with challenges
Inherent desire to give back to our communities and enrich the lives of those around us
An other-centered mindset
Integrity through maintaining objectivity

EEO/Diversity Statement:

At CAPTRUST, we are committed to building and maintaining a diverse workforce and inclusive work environment where ALL colleagues feel authentically seen, respected, and supported.

It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of sex (including pregnancy, childbirth, or other related medical conditions), gender, race (including hair texture or hairstyles associated with race), religion, color, national origin, ancestry, physical or mental disability, genetic information, age, sexual orientation, gender identity, gender expression, protected veteran status, uniformed service, or any other status protected by federal, state, or local laws.#associate

This position will remain open until filled.

Work Authorization

Candidates must be legally authorized to work in the United States by their anticipated start date. Employment is subject to verification of work authorization as required by applicable law. The Company is unable to provide employment-based visa sponsorship for this position, now or in the future.

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More about this job

Skills

Technical support
Research
Microsoft Access
Microsoft Windows
DHCP
DNS
Microsoft Active Directory
A+
Microsoft Office
Microsoft SharePoint
Dynamics 365
Microsoft Teams
Employment law
Microsoft PowerPoint
Microsoft Excel
Microsoft Word
Payroll

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