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CAPREIT

Assistant Community Manager

Saint Charles, MO, United States

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Job details

Apply by: Nov 10, 2027
Experience: 3 to 5 years of multifamily housing or property management experience
Posting language: English
Posted: Nov 10, 2026

Original job description

Overview

Support. Lead. Make an Impact.

CAPREIT is looking for a dynamic Assistant Community Manager to support operations at our The Exchange at the Streets of St. Charles apartment community.

If you're a motivated professional with a passion for customer service, resident satisfaction, and operational excellence, this is your opportunity to join one of the nation's premier multifamily housing management companies.

At CAPREIT, we don't just manage apartment communities. We create places people are proud to call home. We are seeking a dedicated team member who thrives in a fast-paced environment, takes ownership of responsibilities, and is committed to delivering an exceptional resident experience.

Why CAPREIT?

At CAPREIT, our people are the foundation of our success. We invest in our teams through professional development, advancement opportunities, and a culture built on collaboration, respect, and support.

Our Core Values: FACE-IN

Family • Accountability • Communication • Excellence • Integrity

These values guide every decision we make and every relationship we build.

Compensation & Benefits

Hourly Pay

💰 $24.00

CAPREIT Benefits Include:

✅ Medical, Dental & Vision Insurance✅ 401(k) with Company Match✅ Competitive Bonus Program✅ Leasing Commissions✅ Mental Health Day✅ Summer Fun Fridays✅ Paid Vacation Time, Including Your Birthday Off✅ Paid Sick Time & Holidays✅ Career Growth & Development Opportunities✅ Employee-Centered Culture

Community Information

📍 Property Name: The Exchange at the Streets of St. Charles📍 Address: Saint Charles, Missouri 63303🏠 Number of Units: 254📢 Openings Available: 1

Responsibilities

What You'll Do

Provide a High Level of Customer Service to Current and Prospective Residents

Show and lease apartment homes
Prepare and process leasing documents
Assist with move-in and move-out inspections
Promote positive resident relations
Communicate community events and policies to current and prospective residents
Deliver exceptional customer service that enhances the resident experience

Assist the Community Manager in Meeting Financial and Operational Goals

Help meet and exceed budget expectations
Assist in controlling operating expenses
Support occupancy and rental rate goals
Collect rent and ensure timely follow-up on delinquent accounts
Conduct unlawful detainer procedures when necessary
Assist with bookkeeping and company reporting
Help maintain property compliance and operational standards

Support Community Operations

Assist with daily office operations
Respond to resident concerns and resolve issues promptly
Maintain resident files and property records
Ensure company policies and procedures are followed
Help maintain a professional and welcoming office environment

Partner with the Service Team

Process and follow up on maintenance requests
Communicate resident maintenance concerns
Assist in coordinating apartment turns and move-ins
Ensure the community remains well-maintained and secure
Support efforts to maintain curb appeal and resident satisfaction

Serve as Community Manager in Their Absence

Support leadership and decision-making when needed
Assist with team oversight and operational continuity
Ensure daily operations continue smoothly and efficiently

What We're Looking For

We're searching for a professional who is:

Customer-focused and service-driven
Organized and detail-oriented
Financially minded and results-driven
Skilled at multitasking in a fast-paced environment
A strong communicator and team player
Passionate about creating outstanding resident experiences

Qualifications

Qualified Candidates Will Have:

3 to 5 years of multifamily housing or property management experience
Previous assistant management experience
Valid driver's license and reliable transportation is required
Strong customer service and resident relations skills
Experience with rent collections and resident accounts
Knowledge of property management operations
Experience with property management software such as RealPage, OneSite, Yardi, or the ability to quickly learn new systems
Proficiency with Microsoft Office and other business technologies
Excellent communication, organizational, and problem-solving skills
Ability to manage multiple priorities while maintaining attention to detail

Schedule

🕒 Schedule: Monday - Friday

🕒 Occasional weekend availability as needed to support community operations and business needs

Build a Career Where You Matter

At CAPREIT, you'll have the opportunity to grow your leadership skills, support a thriving community, and make a meaningful impact every day.

Apply today and discover why thousands of residents and employees choose CAPREIT as the place they call home. 🏡✨

E-Verify Participating Employer

CAPREIT participates in the federal E-Verify program. All offers of employment are contingent upon verification of identity and authorization to work in the United States.

#CAPREITUS

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