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Added 10 mins ago
Survey Manager
GPAC
Naperville, IL
8–15+ years of land surveying experience, including leadership or project management responsibilities.
Added 23 mins ago
Senior Level Workspace Technician (W2, 100% ONSITE Pittsfield, MA)
INSPYR Solutions
Pittsfield, MA
Associate degree in Information Technology, Computer Science, or related field, or equivalent combination of education and experience.
Added 29 mins ago
Senior Digital Product Manager (Ecommerce)
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Anchorage, AK · AK
Responsible for the management and performance of ecommerce capabilities across digital channels. Owns the ecommerce product vision and roadmap, translating business strategies and…
Added 29 mins ago
Mechanical Associate Project Manager
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Aaron Plumbing and Heating Co. Regular JOB SUMMARY: The Mechanical Associate Project Manager supports the planning, coordination, and administration of mechanical construction projects from…
Added 35 mins ago
Portfolio & Program Management Associate
Vertex Pharmaceuticals Incorporated
Boston, MA
The Associate Director (AD) of Portfolio and Program Management (PPM) sits within the COO's organization at Vertex and leads programs from Research through early Development. This role will…
Added 39 mins ago
UO
Research Services Principal Professional
University of Colorado Denver
Aurora, CO
- $40,123 USD / year
…including study planning, execution, site monitoring, site management and other duties as described below. The Principal Investigator is Adit Ginde, MD, MPH, Professor and Vice Chair for…
Added 39 mins ago
VI
Associate Sourcing Executive
Vizient, Inc.
Centennial, CO
- $31,533 USD / year
Provide general administrative and project support across sourcing activities.
Added 47 mins ago
Project Coordinator/4078/Jackson
Terracon Consultants, Inc.
Jackson, MS
General Responsibilities: Provide project delivery support including document control and administration, project tracking, project quality and consistency, and drafting communications…
Added 1 hour ago
IPS Analysis Chief (Associate Project Manager 2)
City of New York
Queens, NY
…IPS Analysis Unit (the Unit). The Unit is seeking to hire an Associate Project Manager (Level 2) to serve as the Supervisor. This Unit works closely with Bureau senior management and…
Added 1 hour ago
Senior Estimator
City of New York
New York City, NY
Only candidates who are permanent in the Associate Project Manager title, reachable on DDC’s Promotional Exam #3573, or the Open Competitive Exam #3110 may apply. Please include a copy of…
Added 1 hour ago
Senior Project Manager
City of New York
New York City, NY
Only candidates who are permanent in the Associate Project Manager title, or reachable on the DDC Promotional list (exam #3573), or the Open-Competitive List (Exam #3110) may apply. Please…
Added 1 hour ago
Senior Project Manager
City of New York
New York City, NY
Only candidates who are permanent in the Associate Project Manager title, or those who are reachable on DDC’s promotional list for exam #3573 or the open-competitive list for exam #3110 may…
Added 1 hour ago
Sr. Planning Coordinator
City of New York
New York City, NY
…engagement, research, policy, design, implementation, and long-term management. Their goal is to create streets that are livable, supporting safety, accessibility, inclusion, resiliency,…
Added 1 hour ago
Senior Project Manager
City of New York
New York City, NY
Only candidates who are permanent in the Associate Project Manager title, or those who are reachable on DDC’s promotional list for exam #3573 or the open-competitive list for exam #3110 may…
Added 1 hour ago
Deputy Director, Data Analytics
City of New York
New York City, NY
- Project Management: Independently manage multiple data initiatives simultaneously under strict timelines.
Added 1 hour ago
Engineer-In-Charge
City of New York
New York City, NY
Only candidates who are permanent in the Associate Project Manager title, or those who are reachable on DDC’s promotional list for exam #3573 or the open-competitive list for exam #3110 may…
Added 1 hour ago
DEPUTY DIRECTOR, HR RECORDS MANAGEMENT/ADMINISTRATIVE SERVICE
City of New York
New York, NY
Under the managerial direction of the Director of HR Records Management/Admin Services with latitude to exercise independent initiative and judgment, the Records/Admin Services Supervisor…
Added 1 hour ago
Senior Advisor, Youth Services
City of New York
New York City, NY
- Provide program and project management support, especially on emergent, sensitive, high-visibility, and operationally complex initiatives at the intersection of the built environment and…
Added 1 hour ago
Director of Travel Services
City of New York
New York City, NY
- Strong leadership, vendor management, budgeting, and project management skills.
Added 1 hour ago
Senior Advisor, Legal System Coordination
City of New York
New York City, NY
- Provide program and project management support, especially on emergent, sensitive, high-visibility, and operationally complex initiatives at the intersection of the legal system and…
Added 1 hour ago
PENSION PAYROLL PROCESSOR
City of New York
New York, NY
4. An associate degree or completion of 60 semester credits from an accredited college, including or supplemented by 9 semester credits in mathematics, statistics, accounting, economics,…
Added 1 hour ago
Associate Commissioner of Operations
City of New York
Queens, NY
The NYC Department of Correction (DOC) seeks a qualified candidate to serve as Associate Commissioner of Operations, that will create and oversee a new project management unit focused on…
Added 1 hour ago
Office Services Coordinator
Brigham and Women's Hospital
Boston, MA
This position is responsible for providing high-level administrative support to the executive and management teams. This role involves managing schedules, coordinating meetings, handling…
Added 1 hour ago
Administrative Assistant Senior
Massachusetts General Hospital
Boston, MA
Job SummaryThis position is responsible for providing high-level administrative support to the executive and management teams. This role involves managing schedules, coordinating meetings,…
Added 1 hour ago
G
Steel Detailer
GPAC
Seattle, WA
- $60,000 to $95,000 USD / year
Coordinate with project managers, engineers, and fabrication teams to ensure drawing accuracy and clarity.

Capital One

Sr. Associate, Process Manager - Financial Services

Plano, TX, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Sr. Associate, Process Manager - Financial Services

As a Sr. Associate, Process Manager at Capital One, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver excellence to your customer each time. The Sr. Associate, Process Manager will play a key role in delivering processes that impact the company’s bottom line. In this position you will contribute immediately while strengthening your process management best practices.

General Responsibilities:

Day to day oversight of multiple processes. Monitor, report, and plan process improvement or redesign initiatives; define, establish, and manage process controls; identify process improvement opportunities and implement them through collaboration with other groups such as the Risk office, Business Risk Office and management; make final recommendations for approval on changes.
Collect, analyze and measure process data, to initiate sustainable business practices and procedures and for reporting to senior leadership and executives; review data for trends and gaps in the process that may require additional review.
Resolve complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes; escalate breakdowns in the process by asking the right questions and identify and involve the right stakeholders to correct breakdowns.
Maintain formal process documents, and document processes and projects (creating project reports, presentations, business cases, and diagrams)
Collaborate on larger initiatives, including representing department on broader change control forums for input and to represent department interests; challenge forum decisions if project outcome impacts department processes. Participate in cross-functional project teams, including projects driven by other parts of the organization, to provide input, liaise with training, and partner with groups on execution efforts.
Coach and train junior PM levels on processes, performance targets and goals
Provide customer service and training to internal customers on specific processes they manage; may deliver presentations, including up to the executive level.
May perform process or parts of the process as needed

This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.

Basic Qualifications:

High School Diploma, GED or equivalent certification
At least 1 year of experience in Microsoft Office or G Suite
At least 2 years of experience in Business Process Management, Project Management, or Risk Management

Preferred Qualifications:

Bachelor’s Degree or military experience
Lean, Agile, Six Sigma, Business Process Management, or Project Management certification

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer)

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Plano, TX: $80,800 - $92,200 for Sr. Process Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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