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EB
Implementation Support Specialist
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Remote, United States
- $75,000 to $90,000 USD / year
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United States
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Capital One

Senior Director Software Engineering

Juneau, AK, United States

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Job details

Posting language: English
Posted: Oct 14, 2026

Original job description

Senior Director Software Engineering

As a Senior Director, Full-stack Engineer at Capital One, you will lead high-performing engineering teams working to define the future of banking in the cloud. You will partner closely with product managers, designers, architects and executive leaders to deliver scalable, customer-centric solutions. Our Senior Directors are technical people leaders who drive engineering strategy, guide complex architectural decisions, and translate business goals into impactful technology platforms.

At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will foster a culture of engineering excellence and inclusivity, balancing technical depth with empowered team leadership. You will lead the way in building next-generation talent for Capital One Tech - mentoring managers and engineers, driving workforce strategy and actively recruiting top-tier talent.

Architected and scaled Capital One’s frontline agentic banking ecosystem , driving technical transformation across customer service, remote support, and physical branch/Café environments outside the credit card domain. Spearheaded the development of distributed multi-agent systems that unify customer context across self-service tools, call center agents, and in-person Café Ambassadors. Engineered real-time decisioning engines and voice/text orchestration platforms that streamlined complex customer service inquiries, reduced resolution times, and empowered branch staff with proactive AI assistance , all while maintaining rigorous compliance, privacy, and system resiliency standards.

Senior Directors are expected to lead through technical vision, operational rigor and strategic alignment. You will serve as a key owner for your domain's technical health, delivery velocity and system resilience. While shaping long-term technology strategy and platform roadmaps, you will inspire a culture of continuous learning, innovation and high-impact delivery across your organization.

What You’ll Do:

Lead, manage and grow multiple teams of product focused software engineers
Shape long-term technical strategy and architecture standards for enterprise platforms
Partner with senior engineering and business leaders to align product roadmaps with scalable technology capabilities
Drive talent strategy, ensuring succession planning, skill development, and equitable opportunity across engineering teams
Mentor and guide the professional and technical development of engineers on your team.
Work with product managers to understand desired application capabilities and testing scenarios and develop market-driven application capabilities and customer experiences
Continuously improve software engineering practices
Work within and across Agile teams to design, develop, test, implement, and support technical solutions across a full-stack development tools and technologies
Lead the craftsmanship, availability, resilience, and scalability of your solutions
Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community
Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity
Work across the organization to improve the velocity of your and other teams
Lead efforts to deploy new and existing applications into AWS environments

Basic Qualifications:

Bachelor's Degree or higher in Computer Science or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering)
At least 7 years of people management experience
At least 9 years of experience in software engineering and solution architecture
At least 9 years of experience in enterprise architecture and design patterns
At least 9 years of experience in cloud computing (AWS, Microsoft Azure, Google Cloud)
At least 9 years of experience in Data architecture

Preferred Qualifications:

Master’s Degree in Computer Science or Software Engineering
12+ years of experience in software engineering and solution architecture
12+ years of experience in enterprise architecture and design patterns
12+ years of experience in web technologies (JavaScript, TypeScript and SPA frameworks)
12+ years of experience in designing and building distributed HPC and ML systems
12+ years of experience in cloud computing (AWS, Microsoft Azure, Google Cloud)
12+ years of experience in data architecture
12+ years of professional experience coding in commonly used languages like Go, Java, JavaScript/TypeScript, Python, Rust, C#, Scala
10+ years of experience with database and database management systems
12+ years of professional experience in the full lifecycle of system development, from conception through architecture, implementation, testing, deployment and production support
10+ years of experience with public cloud platforms (AWS, GCP, Azure), cloud-based productivity tools, or virtualization technologies
12+ years of experience with Networking protocols and integration with third party distributed systems
7+ years of experience mentoring senior engineers and driving professional development within technical teams
3+ years of experience leading cross-domain architectural reviews or establishing coding and design standards
Expertise in the strategic application of agentic AI coding tools to solve systemic development challenges

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Remote (Regardless of Location): $286,200 - $326,700 for Sr. Director, Full-stack Engineer

McLean, VA: $314,800 - $359,300 for Sr. Director, Full-stack Engineer

New York, NY: $343,400 - $392,000 for Sr. Director, Full-stack Engineer

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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More about this job

Skills

Team leadership
Coaching
Architecture regulations
Full-stack development
AWS
Computer science
Statistics
Research
Cloud computing
Microsoft Azure
Google Cloud
JavaScript
TypeScript
ML
Go
Oracle Java
Python
Rust
C#
Scala
Database management systems
Technical support
Recruitment

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Jobs in the United States