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Finance Application Analyst I/Application Analyst II - Workday
St. Mary's College of Maryland
St. Mary's City, MD
Associate's degree in Accounting, Finance, Business Administration, Information Systems, Computer Science, or a related field; bachelor's degree preferred.
Added 1 min ago
M
Administrative Coordinator, High School Editorial Group (Contractor Opportunity)
Macmillan
Remote, United States
- $27 USD / hour
…including our Development Editors, Media Editors, Program Managers, Associate Media and Assessment Director, Associate Content Development Director, Program Director, and Vice President,…
Added 1 min ago
T
Senior Cloud & Infrastructure Engineer
TRAC
Plainsboro Twp, NJ
- $150,000 to $175,000 USD / year
Deliver assigned project work on schedule and within approved budget.
Added 2 mins ago
FT
Business Development Associate, Genomics
FULGENT THERAPEUTICS LLC
El Monte, CA
- $70,000 to $80,000 USD / year
Assist in everyday business functions such as Business Development, Marketing, Project Management, Customer Service, and Account Management.
Added 2 mins ago
Product Line Marketing Manager, CIS SecureSuite and Commercial Membership - Remote
Center for Internet Security, Inc.
Remote, United States
Ability to associate and articulate the impact of technical capabilities on customer value and outcomes
Added 2 mins ago
Access Control Technician
PERIMETER SOLUTIONS GROUP LLC
Savannah, GA
Education: High school diploma or equivalent; technical certifications or an associate degree in electronics, electrical engineering, or related fields preferred
Added 3 mins ago
R-0000188461 Analyst/Associate/VP Engineer, Global Investment Banking, Reservoir Engineer (Houston)
RBC Capital Markets, LLC
Houston, TX
Serve as Acquisitions and Divestitures (A&D) engineer for project execution and business development
Added 3 mins ago
Data Center -Project Manager IV
AFL Telecommunications
Houston, TX
The Data Center Project Manager leads the end-to-end lifecycle of data center infrastructure projects using structured PM frameworks. From inception through closeout, this role ensures…
Added 4 mins ago
Executive Housekeeper (Manager) - Homewood Suites Chelsea
Colwen Hotels
Chelsea, MA
…portfolio operating across 9 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and…
Added 4 mins ago
TC
Program Coordinator - Senior Nutrition
The County of El Dorado
South Lake Tahoe, CA
- $26.51 to $32.22 USD / hour
Education & Experience Requirements:Equivalent to possession of an Associate of Arts degree with major coursework in social services, psychology or a related field ANDtwo years of…
Added 5 mins ago
Electrical Inspector
Hill Minimal 112022
Houston, TX
Verify contractor work complies with project plans, specifications, approved shop drawings, and applicable building codes.
Added 5 mins ago
Mechanical Inspector
Hill Minimal 112022
Houston, TX
Verify contractor work complies with project plans, specifications, approved shop drawings, and applicable building codes.
Added 6 mins ago
LS
Housekeeper The Residence at Brookside
LCB Senior Living
Avon, CT
- $17.5 to $19.5 USD / hour
The essential duties and responsibilities described below are representative of those an associate encounters while performing the basic functions of this position. While every effort has…
Added 6 mins ago
Lead Relay Tech Protection and Control
Strata Clean Energy
Remote, United States
…a field-based position requiring travel of more than 75% to project sites, often for extended…
Added 7 mins ago
General Manager
Sandpiper Property Mgt
Raleigh, NC
Generous PTO & Travel Perks: Enjoy paid vacation days, paid holidays, and associate room discounts for your personal travel.
Added 8 mins ago
Inspectors | Construction Services
CTL Engineering
Columbus, OH
Read project drawings, specifications, blueprints, and work on a variety of construction projects.
Added 8 mins ago
KI
Lead Invoicing Specialist
Kinetic Infrastructure Group Website
Hartselle, AL
- $25 to $29 USD / hour
Act as liaison between clients and Project Managers to answer billing and invoicing questions for more complex billing issues.
Added 9 mins ago
Counter Sales Associate
Dakota Supply Group
La Crosse, WI
DSG is seeking a Counter Sales Associate in our La Crosse, WI location. In this full time, hourly position, work is typically performed between the hours of 6:30am and 5:00pm, Monday…
Added 10 mins ago
Associate Director, Private Equity/FoF Accounting
SS&C Technologies, Inc.
Dallas, TX · Atlanta, GA · Jacksonville, FL
Job Title: Associate Director, Private Equity/FoF Accounting
Added 10 mins ago
Spirit Defense - Integrated Product Team Specialist (Associate, Mid-Level or Experienced)
Spirit AeroSystems
Wichita, KS
Our teams are currently hiring for a broad range of experience levels including Associate, Mid-Level and Experienced Level
Added 10 mins ago
C
Estimator – Low Voltage, Security & AV (Training Track)
Coranet
Fort Lauderdale, FL
- $65,000 to $80,000 USD / year
You'll work in person every day with our sales team, project managers, and senior estimators. At Coranet, estimators own the quote. The company depends on your counts, pricing, and scope,…
Added 10 mins ago
Packaging Laboratory Technician
System One
Princeton, NJ
Expecting the person to manage more of a project support type of role (will train this person for that) and they will need to work cross functionally sometimes to complete these functions.
Added 10 mins ago
SO
Program Coordinator
System One
Voorhees Township, NJ
- $50,000 to $65,000 USD / year
Minimum of 3 years of experience in program coordination, project coordination, executive support, or a similar administrative role.
Added 10 mins ago
Production Support Technician
Trystar Inc
Faribault, MN
Added 11 mins ago
Senior Valuation Analyst (Real Estate)
Albertsons Companies
BOISE, ID · Boise, ID

Capital One

Principal Associate - Client Services - PULSE Network

McLean, VA, United States
Richmond, VA, United States

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Job details

Posting language: English
Posted: Oct 3, 2026

Original job description

Principal Associate - Client Services - PULSE Network

As a Principal Associate in Client Services, you will serve as a key client liaison and process subject matter expert, delivering exceptional service support and managing high-value client relationships across the organization. In this role, you will proactively monitor client accounts and inquiries, resolving complex issues and service events to ensure high satisfaction and retention. You will collaborate closely with internal cross-functional teams - including Product, Operations, and Account Management - to translate client needs into operational improvements and streamlined service delivery. Additionally, you will act on customer feedback trends, drive process enhancements, manage day-to-day service metrics, and support onboarding and training initiatives. By advocating for the client experience, you will help build strong, long-lasting client partnerships and elevate service capabilities.

We are seeking dedicated, customer-focused professionals who excel in a collaborative environment and possess strong problem-solving and communication skills. This individual will have demonstrated a proven track record of handling complex client requests, improving service processes, and fostering positive business relationships. Strong analytical skills, acute attention to detail, and the ability to thrive in a fast-paced environment are essential. You must demonstrate strong leadership capabilities, exercise sound judgment when resolving escalations, and effectively collaborate with key stakeholders to deliver an outstanding client experience.

General Responsibilities:

Leading and owning oversight of smaller process improvement work and collaborating with teammates on larger initiatives
Collecting data and information and using analytics and reporting to provide transparency to senior leadership and executives
Identify and implement process improvements driving issue resolution/risk mitigation activities
Tracking and resolving process breakdowns
Understanding customers’ needs of the process and driving process improvements
Developing and maintaining formal process documentation including procedures and process flow diagrams
Acting as a subject matter expert to effectively partner with project customers to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions
May lead a team and/or direct others on projects

Basic Qualifications:

High School Diploma, GED or equivalent certification
At least 1 year of experience with Microsoft Office or G Suite
At least 1 year of process management experience
At least 3 years of experience supporting, partnering and interacting with internal business clients

Preferred Qualifications:

Bachelor’s Degree or military experience
Lean, Agile, Six Sigma, Business Process Management, or Project Management certification
At least 1 year of experience in Compliance or Risk Management
At least 2 years of experience in Process Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Plano, TX: $98,900 - $112,900 for Principal Process Manager

McLean, VA: $108,900 - $124,300 for Principal Process Manager

Richmond, VA: $98,900 - $112,900 for Principal Process Manager

Houston, TX: $98,900 - $112,900 for Principal Process Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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