Jobs in the United States

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Added 1 min ago
A
Avionics Assembler 5th Shift
Aerospace
Minneapolis, MN
- $31.46 USD / hour
Associate's degree or technical certification in electronics or related field.
Added 1 min ago
A
Avionics Assembler 5th Shift
Aerospace
Minneapolis, MN
- $31.46 USD / hour
Associate's degree or technical certification in electronics or related field.
Added 1 min ago
SB
Plant Utilities Engineer 1 HVAC - NY HELPS
SUNY Brockport
Brockport, NY
- $59,049 USD / year
Either 1. Graduate of heating, HVAC, ventilation, air conditioning, and refrigeration apprenticeship program from the U.S. Air Force;
Added 1 min ago
MH
Head of Risk Management & Security
Minnesota Historical Society
St Paul, MN
- $86,840 to $108,550 USD / year
BENEFITS: Eligible to participate in the State Employee Group Insurance Program and a retirement program with employer contribution. Generous vacation and sick time accruals with additional…
Added 2 mins ago
Associate Director, Clinical Scientist
Kailera Therapeutics, Inc.
Waltham, MA
The Associate Director, Clinical Scientist is a unique opportunity to play a key role in the research and development organization. This role allows for hands-on scientific responsibility…
Added 2 mins ago
AI
Delivery Driver
Aaron's, Inc.
Sierra Vista, AZ
- $18.25 to $19.25 USD / hour
…inside and outside the store, support the team with day-to-day operations, and connect with customers in the…
Added 2 mins ago
AI
Delivery Driver
Aaron's, Inc.
Modesto, CA
- $19.75 to $20.75 USD / hour
…inside and outside the store, support the team with day-to-day operations, and connect with customers in the…
Added 2 mins ago
AI
Delivery Driver
Aaron's, Inc.
Los Lunas, NM
- $15.25 to $16 USD / hour
…inside and outside the store, support the team with day-to-day operations, and connect with customers in the…
Added 2 mins ago
SO
Healthcare Facility Engineer/Engineering Associate III - 61006322
State of South Carolina
Cayce, SC
- $76,220 to $82,500 USD / year
…Quality's Emergency Response Team, serving in the Emergency Operations Center or other designated assignment. Participates in disaster preparedness and response and is designated as an…
Added 2 mins ago
Complex Procurement Buyer (Procurement Manager I - 61006163 & 61008625)
State of South Carolina
Cayce, SC
Monitor Blanket Purchase Orders and process funding adjustments as necessary to support program operations.
Added 2 mins ago
SO
Program Manager I / Business Intelligence Analyst - 195068
State of South Carolina
Blythewood, SC
- $84,500 to $87,230 USD / year
…and discrepancies to provide meaningful insights into agency operations and…
Added 2 mins ago
Travel & Direct Pay Keyer (Fiscal Technician II - 61006356 & 61007862)
State of South Carolina
Charleston County, SC
…Keyer to manage travel reimbursements, direct pay invoices, and program expense processing. This position plays a vital role in ensuring timely and accurate financial transactions, serving…
Added 2 mins ago
Travel & Direct Pay Keyer (Fiscal Technician II) - 61006117
State of South Carolina
Cayce, SC
…Keyer to manage travel reimbursements, direct pay invoices, and program expense processing. This position plays a vital role in ensuring timely and accurate financial transactions, serving…
Added 3 mins ago
Produce Clerk
Festival Foods
Fort Atkinson, WI
At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.
Added 4 mins ago
TC
Maintenance Technician 1 - Elm Row
Thrive Communities
Portland, OR
- $25 to $26 USD / hour
…management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster…
Added 4 mins ago
Customer Service Associate
Dollar Tree
Memphis, TN
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added 4 mins ago
Customer Service Associate
Dollar Tree
Little Rock, AR
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added 4 mins ago
Customer Service Associate II
Dollar Tree
Greenville, TX
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added 4 mins ago
Customer Service Associate I
Dollar Tree
Springfield, MO
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on…
Added 5 mins ago
Service Technician - Cherry Grove
NEW EARTH RESIDENTIAL LLC
Jackson, TN
Offering mentor program for onsite assistance
Added 5 mins ago
Lead Field Technician
MasTec Advanced Technologies
Contoocook, NH
…effective coordination in order to ensure efficient business operations and customer satisfaction. This position will also monitor quality, training and day-to-day operations to meet…
Added 5 mins ago
Associate Brokerage Accounts
CEVA Supply Chain
Green Bay, WI
Associate Brokerage Accounts is responsible for analyzing, designing, and managing transportation solutions that support customer supply chain objectives. This role serves as a strategic…
Added 5 mins ago
Sr Analyst Finance
CEVA Supply Chain
Memphis, TN
This job provides financial guidance to management through the analysis of products, operations, capital requests and strategic projects. This position assists in supporting…
Added 5 mins ago
Logistics Sourcing Bid Coordinator
CEVA Supply Chain
Green Bay, WI
Bachelors degree OR Associate degree & 2 years of experience OR 4 years of experience.
Added 5 mins ago
Advisor, Program Management
CEVA Supply Chain
Collierville, TN
The Program Management Advisor provides technical expertise and strategic support for the planning, development, organization, coordination, and execution of programs and projects across…

Capital One

Principal Associate, Benefits Plan Program Management

Richmond, VA, United States
McLean, VA, United States

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Job details

Experience: 3+ years of experience working with H&W employee benefit plan vendor management
Posting language: English
Posted: Sep 15, 2026

Original job description

Principal Associate, Benefits Plan Program Management

The Principal Associate, Benefits Plan Program Management plays a critical role in ensuring the seamless delivery, administration, and continuous improvement of the organization’s Health & Wellness and voluntary benefit programs. This individual serves as a key operational anchor, managing a portfolio of vendors (e.g., on-site clinics, dental, vision, mental health, education, family support and commuter), resolving complex issues, and supporting the successful execution of strategic initiatives and Request for Proposal (RFP) processes. This individual must be able to work independently to drive work forward with support from internal and external partners.

Key Responsibilities

Vendor Management & Governance

Own Plan Program Management for on-site clinics and pharmacies, dental, vision, life insurance, LTD, AD&PL, mental health, family formation and support, MSK, executive physicals, and commuter benefits. Develop a network and build trust-based relationships with vendors and cross-functional partners to get work done.
Performance Monitoring: Attend regular partner meetings and actively monitor vendor adherence to Service Level Agreements (SLAs) and performance guarantees (PGs) to ensure vendors deliver on contracts.
Partner with Enterprise Supplier Management (ESM) to execute all required vendor management tasks to ensure compliance and mitigate risk (e.g., business reviews, risk assessments, data share requests).
Manage processes for on-site clinic staffing, including updating access in our vendor management portal and ensuring physical access to the campus.
Continuous Improvement: Create analytics to leverage data to generate insights on vendor capabilities and recommend plan or program improvements based on benchmarking data, areas of employee abrasion, compliance updates, or emerging market trends. Considers broader and longer term impact to create value. Stay up to date on new programs or offerings from vendors and support the Policy & Design team with input on investment decisions.

Operations & Program Administration

Issue & Escalation Resolution: Maintain comprehensive, up-to-date issue logs for each vendor. Drive timely resolution of tracking items and document outcomes.
Manage annual program implementation changes with vendors (excluding Workday feeds). Ensure changes are properly implemented and tested.
Core Administration: Handle all administrative tasks related to the assigned plans with a sense of urgency, while balancing quality, to ensure smooth day-to-day operations. Navigate any ambiguity to assess various situations to determine the proper course of action.
Internal Communications: Own and maintain internal intranet pages for your plans to ensure benefit program information, FAQs, and resources are accurate and accessible. Partner with HR Communications to make needed changes.

Associate Experience

Cross-Functional Collaboration: Own complex, tier-3 employee escalations for your plans end-to-end. Work with members to understand the situation, investigate root causes, interface with vendors for resolutions, and implement processes or solutions to prevent future errors.
Understand associate experience (how claims flow, customer service support, etc) to recommend and execute improvements.
Oversee the monthly benefits and wellbeing newsletter to increase plan utilization and drive awareness of benefits. Develop a project plan with monthly themes, partner with stakeholders to provide relevant content, socialize as needed to support key HR initiatives, and work with HR Communications on production.
Leverage data to support key messages and partner with HR Communications to design and execute on a communications plan to drive understanding of benefit and how to access/ use. Review communications recommended by vendors and partner with HR Comms on a view point for which should be sent, and timing. Provide input into the monthly wellbeing newsletter.

Strategic Initiatives & Growth

RFP & RFI Support: Support team members responsible for plan design with Request for Proposals (RFPs) and Request for Information (RFIs) for new or expiring benefit programs, including evaluating vendor bids and participating in stakeholder reviews
Implementation Support: Handle program implementation changes with vendors; ensure changes are properly implemented and tested.
Proactively seeks out benefits knowledge to stay current on benefits products, industry innovations, and regulatory changes by attending webinars, reading industry publications, and participating in conferences.

Documentation

Process Documentation: Author and maintain standard operating procedures (SOPs) for vendor management and escalation workflows to ensure team business continuity. Basic Qualifications
Bachelor’s Degree or military experience
3+ years of experience working with H&W employee benefit plan vendor management
Preferred Qualifications
MBA or Master’s Degree
Certified Employee Benefit Specialist (CEBS) or Certified Benefits Professional (CBP) designation
4 years of experience in H&W employee benefits for organizations with 10,000+ employees
5 years of experience with benefits vendor management
Experience with benefits governance practices
Solid business acumen, strategic thinker, and problem solver
Strong analytical skills and knowledge of statistical analysis

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $120,800 - $137,900 for Prin Assoc, Benefits

Richmond, VA: $109,900 - $125,400 for Prin Assoc, Benefits

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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