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Added just now
Prin Project Manager
Constellation Energy Generation, LLC.
Delta, PA
…competitive compensation and a wide-range of benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries,…
Added just now
Sr Project Manager
Constellation Energy Generation, LLC.
Delta, PA
…competitive compensation and a wide-range of benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries,…
Added just now
EL
Construction & Facilities Manager
ECS Ltd
Chantilly, VA
- $132,000 to $146,000 USD / year
Strong vendor negotiation, organizational, financial, and project management skills.
Added just now
Procore Systems Manager
Align Communications
Plano, TX
…improve the connection between our data center construction project management platform (Procore) and our cloud-based accounting system (Sage…
Added just now
Talent Development Business Partner
ACE American Insurance Company
Chicago, IL
Use strong project management, time management, relationship management, and problem-solving/critical thinking skills.
Added just now
SB
Tutorial Center Coordinator
Santa Barbara City College
Santa Barbara, CA
- $5,953.08 to $7,252.42 USD / month
Instruction, administrative, and support services are provided by 211 full-time faculty, 433 adjunct faculty, and 309 full-time staff and management.
Added just now
MH
IT Enterprise Business Applications Manager
Minnesota Historical Society
St Paul, MN
- $86,840 to $108,528 USD / year
…oversight and vision to business applications, managing the project management lifecycle and creating safeguards against risk through proactive guidance, comprehensive documentation, and…
Added just now
Business Consultant
BlueWater Federal Solutions
Washington, DC
BlueWater Federal is looking for a Business Consultant to support the DHS U.S. Coast Guard DCS PMASS program.
Added just now
Project Manager
BlueWater Federal Solutions
Washington, DC
BlueWater Federal is looking for a Project Manager to support the DHS U.S. Coast Guard Deputy Commandant for Systems Program Management and Analytical Support Services (PMASS).
Added just now
Sr Business Consultant
BlueWater Federal Solutions
Washington, DC
BlueWater Federal is looking for a Sr Business Consultant to support the DHS U.S. Coast Guard DCS PMASS program.
Added just now
Consumer Finance Director, Contact Center Operations
Wyndham Consumer Finance Inc
United States
…meet departmental goals and objectives. They will identify and support process excellence initiatives to optimize operational efficiencies. They will grow and develop their reports by…
Added just now
Contact Center Manger, Consumer Finance
Wyndham Consumer Finance Inc
Remote, United States
…metrics and strategic planning. Teams include administrative support, numerous financial services inbound contact center teams, reporting/programming analysts, and projects/six sigma…
Added 1 min ago
AP
Cost Manager
Aegis Project Controls
Dallas, TX
- $100,000 to $140,000 USD / year
We seek a Cost Manager to provide support services to our valued client's data center practice. 5 to 10 years’ construction experience is required. This role is focused on the financial and…
Added 1 min ago
AA
Director of Academic Success Center
Alabama Agricultural and Mechanical University
Huntsville, AL
- $53,325 to $71,100 USD / year
Strong leadership, organizational, and project management skills with the ability to lead multiple initiatives simultaneously.
Added 1 min ago
Senior Data Engineer
CVS Health
Work at Home, NC · Work At Home, AL · Work At Home, AR · Work At Home, AZ · Work At Home, CA · Work At Home, CO · Work At Home, CT · Work At Home, DC · Work At Home, DE · Work At Home, FL · Work At Home, GA · Work At Home, IA · Work At Home, ID · Work At Home, IL · Work At Home, IN · Work At Home, KS · Work At Home, KY · Work At Home, LA · Work At Home, MA · Work At Home, MD · Work At Home, ME · Work At Home, MI · Work At Home, MN · Work At Home, MO · Work At Home, MS · Work At Home, MT · Work At Home, ND · Work At Home, NE · Work At Home, NH · Work At Home, NJ · Work At Home, NM · Work At Home, NV · Work At Home, NY · Work At Home, OH · Work At Home, OK · Work At Home, OR · Work At Home, PA · Work At Home, RI · Work At Home, SC · Work At Home, SD · Work At Home, TN · Work At Home, TX · Work At Home, UT · Work At Home, VA · Work At Home, VT · Work At Home, WA · Work At Home, WI · Work At Home, WV · Work At Home, WY
The Senior Data Engineer will design, build, and support data engineering solutions on Google Cloud Platform, with a focus on scalable data pipelines, database integration, and ETL…
Added 1 min ago
Senior Structural Designer Manufacturing
KFI Engineers PC
Cincinnati, OH
…continue your career with mentorship programs, career growth support, and continued education. With KFI, we find a way to provide creative solutions to unique projects while providing the…
Added 2 mins ago
XE
Gas Strategic Planning Engineer (Staff, Senior, or Principal) - Denver, CO
Xcel Energy Services Inc
Denver, CO
- $81,800 to $156,600 USD / year
Without appreciable direction exercises considerable latitude in determining ongoing technical support for project activities within areas such as Operations, Maintenance,…
Added 2 mins ago
SP
Regulatory Case Specialist I/II
Southwestern Public Service Co
Amarillo, TX
- $84,900 to $120,000 USD / year
…energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you’ll be…
Added 2 mins ago
XE
Director, Large Load Program Management
Xcel Energy Services Inc
Minneapolis, MN · Denver, CO · Amarillo, TX
- $148,400 to $210,733 USD / year
…including large load customers such as data centers. This role will support Xcel’s growth initiatives as a cross-company focused program management initiative lead, driving deal execution…
Added 2 mins ago
Technical Program Manager (Consumer Experience)
Memorial Hermann Health System
Houston, TX
Strong program and project management skills, including planning and execution.
Added 2 mins ago
Americas Import Trade Compliance Specialist
Hewlett Packard Enterprise
Spring, TX · Washington, DC
Regional Compliance - Monitor regulatory developments and support consistent compliance processes across the Americas while addressing local-country requirements.
Added 3 mins ago
Aviation Grants and Capital Programs/Grant Consultant
ITnova
Jersey City, NJ · NY
…Programs/Grant Consultant to provide technical advisory and program management support to the Port Authority of New York and New Jersey (PANYNJ) Aviation Department. The consultant will…
Added 3 mins ago
Software Engineering Manager, Robotics
Ford
Redford, MI · Redford Charter Twp, MI · Redford Charter Twp
Vehicle discount program for employees and family members and management leases
Added 3 mins ago
EI
Program Manager - Warfighter Segment
Ensign-Bickford Industries
Graham, KY
- $7.25 USD / hour
8+ years of experience, in the Aerospace and Defense industry in functions such as technical sales, project engineering, business administration and/or program management.
Added 3 mins ago
Public & Labor Proposal Associate
CVS Health
Remote, United States
2+ years in sales, sales support or project management experience.

Capital One

Principal Associate, Benefits Plan Program Management

Richmond, VA, United States
McLean, VA, United States

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Job details

Experience: 3+ years of experience working with H&W employee benefit plan vendor management
Posting language: English
Posted: Sep 15, 2026

Original job description

Principal Associate, Benefits Plan Program Management

The Principal Associate, Benefits Plan Program Management plays a critical role in ensuring the seamless delivery, administration, and continuous improvement of the organization’s Health & Wellness and voluntary benefit programs. This individual serves as a key operational anchor, managing a portfolio of vendors (e.g., on-site clinics, dental, vision, mental health, education, family support and commuter), resolving complex issues, and supporting the successful execution of strategic initiatives and Request for Proposal (RFP) processes. This individual must be able to work independently to drive work forward with support from internal and external partners.

Key Responsibilities

Vendor Management & Governance

Own Plan Program Management for on-site clinics and pharmacies, dental, vision, life insurance, LTD, AD&PL, mental health, family formation and support, MSK, executive physicals, and commuter benefits. Develop a network and build trust-based relationships with vendors and cross-functional partners to get work done.
Performance Monitoring: Attend regular partner meetings and actively monitor vendor adherence to Service Level Agreements (SLAs) and performance guarantees (PGs) to ensure vendors deliver on contracts.
Partner with Enterprise Supplier Management (ESM) to execute all required vendor management tasks to ensure compliance and mitigate risk (e.g., business reviews, risk assessments, data share requests).
Manage processes for on-site clinic staffing, including updating access in our vendor management portal and ensuring physical access to the campus.
Continuous Improvement: Create analytics to leverage data to generate insights on vendor capabilities and recommend plan or program improvements based on benchmarking data, areas of employee abrasion, compliance updates, or emerging market trends. Considers broader and longer term impact to create value. Stay up to date on new programs or offerings from vendors and support the Policy & Design team with input on investment decisions.

Operations & Program Administration

Issue & Escalation Resolution: Maintain comprehensive, up-to-date issue logs for each vendor. Drive timely resolution of tracking items and document outcomes.
Manage annual program implementation changes with vendors (excluding Workday feeds). Ensure changes are properly implemented and tested.
Core Administration: Handle all administrative tasks related to the assigned plans with a sense of urgency, while balancing quality, to ensure smooth day-to-day operations. Navigate any ambiguity to assess various situations to determine the proper course of action.
Internal Communications: Own and maintain internal intranet pages for your plans to ensure benefit program information, FAQs, and resources are accurate and accessible. Partner with HR Communications to make needed changes.

Associate Experience

Cross-Functional Collaboration: Own complex, tier-3 employee escalations for your plans end-to-end. Work with members to understand the situation, investigate root causes, interface with vendors for resolutions, and implement processes or solutions to prevent future errors.
Understand associate experience (how claims flow, customer service support, etc) to recommend and execute improvements.
Oversee the monthly benefits and wellbeing newsletter to increase plan utilization and drive awareness of benefits. Develop a project plan with monthly themes, partner with stakeholders to provide relevant content, socialize as needed to support key HR initiatives, and work with HR Communications on production.
Leverage data to support key messages and partner with HR Communications to design and execute on a communications plan to drive understanding of benefit and how to access/ use. Review communications recommended by vendors and partner with HR Comms on a view point for which should be sent, and timing. Provide input into the monthly wellbeing newsletter.

Strategic Initiatives & Growth

RFP & RFI Support: Support team members responsible for plan design with Request for Proposals (RFPs) and Request for Information (RFIs) for new or expiring benefit programs, including evaluating vendor bids and participating in stakeholder reviews
Implementation Support: Handle program implementation changes with vendors; ensure changes are properly implemented and tested.
Proactively seeks out benefits knowledge to stay current on benefits products, industry innovations, and regulatory changes by attending webinars, reading industry publications, and participating in conferences.

Documentation

Process Documentation: Author and maintain standard operating procedures (SOPs) for vendor management and escalation workflows to ensure team business continuity. Basic Qualifications
Bachelor’s Degree or military experience
3+ years of experience working with H&W employee benefit plan vendor management
Preferred Qualifications
MBA or Master’s Degree
Certified Employee Benefit Specialist (CEBS) or Certified Benefits Professional (CBP) designation
4 years of experience in H&W employee benefits for organizations with 10,000+ employees
5 years of experience with benefits vendor management
Experience with benefits governance practices
Solid business acumen, strategic thinker, and problem solver
Strong analytical skills and knowledge of statistical analysis

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $120,800 - $137,900 for Prin Assoc, Benefits

Richmond, VA: $109,900 - $125,400 for Prin Assoc, Benefits

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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