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SB
Tutorial Center Coordinator
Santa Barbara City College
Santa Barbara, CA
- $5,953.08 to $7,252.42 USD / month
35.6% of SBCC’s students attend full time (12 units or more), and 64.4% of SBCC students attend part- time.
Added 1 min ago
Consumer Finance Director, Contact Center Operations
Wyndham Consumer Finance Inc
United States
Contribute to improved morale of the agents which should be identified on the Associate Opinion Survey and team attrition results.
Added 3 mins ago
Public & Labor Proposal Associate
CVS Health
Remote, United States
…prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a…
Added 3 mins ago
Labs Project Manager
ThermoFisher Scientific
Highland Heights, KY
Guide and support workflow of Project Managers and Set-up Administrators with special attention to training junior personnel, perform as a mentor and trainer for (newly assigned) Project…
Added 4 mins ago
Medical Director - Claims
Humana
Frankfort, KY
You have 5+ years of direct clinical patient care experience post residency or fellowship . This experience includes time in an inpatient and or outpatient environment and care of a…
Added 4 mins ago
Senior Professional, CenterWell B2B Marketing
Humana
Frankfort, KY
Become a part of our caring community and help us put health first.
Added 4 mins ago
Associate Vice President for Research Integrity and Compliance
George Washington University
DC
Reporting to the Vice President for Research, the Associate Vice President for Research Integrity and Compliance (AP- RIC) serves as a key member of the Office of the Vice President for…
Added 4 mins ago
Sr Technology Project Manager- Vulnerability and Product Support Team - Remote
SitusAMC
Frankfort, KY
Project management qualification (PMP), Certified Associate in Project Management (CAPM) preferred
Added 4 mins ago
Systems Administrator – Kiteworks
SitusAMC
Frankfort, KY
The Associate, Systems Administrator is an individual contributor in the Systems Administration job family, responsible for the implementation, administration, and ongoing support of the…
Added 4 mins ago
TM Sales Associate I
Fifth Third Bank, N.A.
Louisville, KY
GENERAL FUNCTION: Sales Associates I team members are part of the Sales Delivery Team and are responsible for assisting the Treasury Management Officers with various sales related…
Added 6 mins ago
TP
Part-Time Arts and Architecture Research Office Support
The Pennsylvania State University
United States
- Part-time
The Associate Dean for Research, Creative Activity, and Graduate Studies in the College of Arts and Architecture at University Park, PA is seeking to hire multiple wage positions throughout…
Added 8 mins ago
Care Center Communications Sr. Associate
Privia Health
Remote, United States
The Communications Associate will assist in the planning, development, and execution of Care Center and clinician communications initiatives.
Added 9 mins ago
Medical Information Associate
Ergomed
Remote, United States
We are PrimeVigilance (part of Ergomed PLC), a specialised mid-size pharmacovigilance service provider initially established in 2008. We are proud to have achieved global organic growth…
Added 10 mins ago
Associate Principal Analyst, Financial Disclosure & Trading
Financial Industry Regulatory Authority, Inc.
Tysons, VA
…senior management. The Analyst, with the guidance from the Associate Director, for the early detection and resolution of trading violations identified through surveillance sweeps and those…
Added 10 mins ago
Part -Time Field Sales Representative
at Acosta
Sacramento, CA · Reseda, CA
…includes direct consumer (B2C) engagement, assisted selling, associate training, and influencing store…
Added 12 mins ago
HG
Coordinator Contracts
Hilton Grand Vacations
Gatlinburg, TN
- $18 USD / hour
If you are excited, and hardworking, about ensuring our guests have a memorable experience then this is a wonderful time to join us!
Added 17 mins ago
PM
Associate Technical Project Manager
Prolific Machines
Emeryville, CA
- $120,000 to $160,000 USD / year
As part of a broad technical organization tasked with commercializing Prolific Machine’s unique technology, the successful candidate will lead technical planning, coordination, and results…
Added 19 mins ago
S
Stone - Associate Project Manager
StoneOne
Remote, United States
- $65,000 to $80,000 USD / year
Reporting to the Project Management Office Manager, the Associate Project Manager will be responsible for planning, organizing, and directing operations related to ongoing projects in the…
Added 20 mins ago
Advisor, Program Management
CEVA Supply Chain
Collierville, TN
Develop comprehensive project plans, including scope, objectives, deliverables, schedules, resource requirements, milestones, risks, and financial justification.
Added 21 mins ago
Product Designer
EJ
East Jordan, MI
Assists with drawings, cost estimates, time schedules, written descriptions, and instructions for the project.
Added 22 mins ago
Manager, IT Cybersecurity Identity Management
United States
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise, and become the…
Added 24 mins ago
Senior Windows Administrator w/Secret Clearance
TekSynap
Radford, VA
Computing Environment (CE) Certification (can be waived for 30 days after project join date.)
Added 24 mins ago
Senior Storage Administrator
TekSynap
Radford, VA
Computing Environment (CE) Certification (can be waived for 30 days after project join date.)
Added 24 mins ago
Test Engineer TS SCI
Northrop Grumman
Stafford, VA
Northrop Grumman, Defense Systems, is seeking an Associate Test Engineer to work on the Whisper program in Stafford, Virginia. The Whisper program is a large Antenna based RF Transmission…
Added 24 mins ago
Territory Retail Lead - Hampton, VA (E)
Anderson Merchandisers
Hampton, VA
We offer flexible hours, competitive pay, and great benefits for both full and part-time associates.

Capital One

Principal Associate, Benefits Plan Program Management

Richmond, VA, United States
McLean, VA, United States

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Job details

Experience: 3+ years of experience working with H&W employee benefit plan vendor management
Posting language: English
Posted: Sep 15, 2026

Original job description

Principal Associate, Benefits Plan Program Management

The Principal Associate, Benefits Plan Program Management plays a critical role in ensuring the seamless delivery, administration, and continuous improvement of the organization’s Health & Wellness and voluntary benefit programs. This individual serves as a key operational anchor, managing a portfolio of vendors (e.g., on-site clinics, dental, vision, mental health, education, family support and commuter), resolving complex issues, and supporting the successful execution of strategic initiatives and Request for Proposal (RFP) processes. This individual must be able to work independently to drive work forward with support from internal and external partners.

Key Responsibilities

Vendor Management & Governance

Own Plan Program Management for on-site clinics and pharmacies, dental, vision, life insurance, LTD, AD&PL, mental health, family formation and support, MSK, executive physicals, and commuter benefits. Develop a network and build trust-based relationships with vendors and cross-functional partners to get work done.
Performance Monitoring: Attend regular partner meetings and actively monitor vendor adherence to Service Level Agreements (SLAs) and performance guarantees (PGs) to ensure vendors deliver on contracts.
Partner with Enterprise Supplier Management (ESM) to execute all required vendor management tasks to ensure compliance and mitigate risk (e.g., business reviews, risk assessments, data share requests).
Manage processes for on-site clinic staffing, including updating access in our vendor management portal and ensuring physical access to the campus.
Continuous Improvement: Create analytics to leverage data to generate insights on vendor capabilities and recommend plan or program improvements based on benchmarking data, areas of employee abrasion, compliance updates, or emerging market trends. Considers broader and longer term impact to create value. Stay up to date on new programs or offerings from vendors and support the Policy & Design team with input on investment decisions.

Operations & Program Administration

Issue & Escalation Resolution: Maintain comprehensive, up-to-date issue logs for each vendor. Drive timely resolution of tracking items and document outcomes.
Manage annual program implementation changes with vendors (excluding Workday feeds). Ensure changes are properly implemented and tested.
Core Administration: Handle all administrative tasks related to the assigned plans with a sense of urgency, while balancing quality, to ensure smooth day-to-day operations. Navigate any ambiguity to assess various situations to determine the proper course of action.
Internal Communications: Own and maintain internal intranet pages for your plans to ensure benefit program information, FAQs, and resources are accurate and accessible. Partner with HR Communications to make needed changes.

Associate Experience

Cross-Functional Collaboration: Own complex, tier-3 employee escalations for your plans end-to-end. Work with members to understand the situation, investigate root causes, interface with vendors for resolutions, and implement processes or solutions to prevent future errors.
Understand associate experience (how claims flow, customer service support, etc) to recommend and execute improvements.
Oversee the monthly benefits and wellbeing newsletter to increase plan utilization and drive awareness of benefits. Develop a project plan with monthly themes, partner with stakeholders to provide relevant content, socialize as needed to support key HR initiatives, and work with HR Communications on production.
Leverage data to support key messages and partner with HR Communications to design and execute on a communications plan to drive understanding of benefit and how to access/ use. Review communications recommended by vendors and partner with HR Comms on a view point for which should be sent, and timing. Provide input into the monthly wellbeing newsletter.

Strategic Initiatives & Growth

RFP & RFI Support: Support team members responsible for plan design with Request for Proposals (RFPs) and Request for Information (RFIs) for new or expiring benefit programs, including evaluating vendor bids and participating in stakeholder reviews
Implementation Support: Handle program implementation changes with vendors; ensure changes are properly implemented and tested.
Proactively seeks out benefits knowledge to stay current on benefits products, industry innovations, and regulatory changes by attending webinars, reading industry publications, and participating in conferences.

Documentation

Process Documentation: Author and maintain standard operating procedures (SOPs) for vendor management and escalation workflows to ensure team business continuity. Basic Qualifications
Bachelor’s Degree or military experience
3+ years of experience working with H&W employee benefit plan vendor management
Preferred Qualifications
MBA or Master’s Degree
Certified Employee Benefit Specialist (CEBS) or Certified Benefits Professional (CBP) designation
4 years of experience in H&W employee benefits for organizations with 10,000+ employees
5 years of experience with benefits vendor management
Experience with benefits governance practices
Solid business acumen, strategic thinker, and problem solver
Strong analytical skills and knowledge of statistical analysis

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $120,800 - $137,900 for Prin Assoc, Benefits

Richmond, VA: $109,900 - $125,400 for Prin Assoc, Benefits

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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