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Added 3 mins ago
OC
Director of Child Care
Oyster Creek Montessori School
Richmond, TX
- $50,000 to $60,000 USD / year
As Director, you will guide the school’s daily operations, support academic excellence,
Added 5 mins ago
Data Center Facilities Technician II, Mechanical
Google
Reno, NV
Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
Added 8 mins ago
Data Engineer I
First Citizens Bank
Raleigh, NC · UNAVAILABLE, NC
Support workflow orchestration, monitoring, troubleshooting, log analysis, and production operations using Airflow and cloud-native technologies.
Added 12 mins ago
FD
Part-Time MOHS Registered Nurse - Two weeks on and two weeks off
Forefront Dermatology
Mobile, AL
- Part-time
The Registered Nurse provides professional nursing care and clinical support to physicians, physician assistants, and nurse practitioners in a dermatology practice offering general,…
Added 14 mins ago
Sr. Digital Field Service Engineer (Argos/ORA/DHS) Princeton NJ
Alcon Vision, LLC. Company
Remote, United States
…partnering with customers to ensure secure connectivity, remote support capability, and optimal system performance. The DFSE collaborates with Field Service Engineers, commercial teams, and…
Added 14 mins ago
Associate I Instrumentation and Calibration
Alcon Research, LLC. Company
Fort Worth, TX
The Associate I, Instrumentation and Calibration is part of Alcon's Engineering function, a team focused on improving quality, processes, products, packaging and materials across our…
Added 15 mins ago
L
Full Time - Receiver/Stocker - Overnight
Lowes
Alabaster, AL
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe’s is ready to support your goals. As a Lowe’s associate, you’ll gain access to many benefits beyond…
Added 16 mins ago
Sales Specialist, Equity Mining - Honda Fremont
Edgren Motor Company, Inc.
United States
…as identifying conquest customers in our service drives. The Associate will maximize utilization of the Equity Mining Tool (EMT), AutoNation’s proprietary Equity Mining software, to…
Added 21 mins ago
SB
Assistant Vice President for Student Affairs
SUNY Brockport NY
Brockport, NY
- $140,000 to $149,000 USD / year
Effectively manage and allocate resources, including budget planning, facility oversight, and staffing, to support the operations and strategic goals of Student Affairs.
Added 24 mins ago
OH
Operations & Organizing Specialist
ORGANIZED HUMAN LLC
New York, NY
- $25 to $28 USD / hour
During this period, you will join the team as an Operations & Organizing Associate (OOA) at $25/hr. You’ll be trained on our systems, tools, and expectations while developing your skills…
Added 26 mins ago
Mid-Market Sales Associate
Paychex
Irving, TX
…AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in…
Added 26 mins ago
Risk & Safety Representative - PEO
Paychex
Nashville, TN · Atlanta, GA · Louisville, KY
…AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in…
Added 27 mins ago
Cardio Invasive Specialist - Cardiovascular Lab
Presbyterian Hospital
United States
…Specialist, you will provide advanced technical and patient care support during diagnostic and interventional cardiovascular procedures in the Cardiac Catheterization…
Added 28 mins ago
CF
Sales Lead, Marketfair
Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.
Store 0174-Market Fair-Chico's-Princeton, NJ
- $16.92 to $21.15 USD / hour
Support associate development, provide coaching feedback, and assist with scheduling, when needed.
Added 29 mins ago
Sr. Maintenance Technician
CBRE
Lenexa, KS
In this role, you will support themaintenance and operation of critical building systems within a client'sfacility. As a Sr. Maintenance Technician, you will lead shift…
Added 29 mins ago
B
Customer Experience Lead - Full Time
Burlington
Overland Park, KS
- $15 USD / hour
- Full-time
…shopping experience for our customers. You’ll help drive front-end operations, support associates during your shift, and ensure the sales floor is organized, stocked, and ready to serve our…
Added 29 mins ago
Sr. Maintenance Technician
CBRE
Kansas City, KS
In this role, you will support the maintenance and operation of critical building systems within a client's facility. As a Sr. Maintenance Technician, you will lead shift operations,…
Added 32 mins ago
Temporary Sales Associate
Tapestry, Inc.
Lone Tree, CO
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 42 mins ago
Sales Specialist, Equity Mining - Honda Fremont
AutoNation
Fremont, CA
…as identifying conquest customers in our service drives. The Associate will maximize utilization of the Equity Mining Tool (EMT), AutoNation’s proprietary Equity Mining software, to…
Added 43 mins ago
Manager, Enterprise Transformation & Operations
ECG Management Consultants
Atlanta, GA · Boston, MA · Chicago, IL · Irving, TX · Minneapolis, MN · San Diego, CA · Arlington, VA
ECG is seeking a highly analytical, organized, and execution-focused program and operations manager with a strong orientation toward change management and communications to support…
Added 44 mins ago
I
Local CDL A Driver/ Warehouse Associate
InProduction
Las Vegas, NV
- $25 to $30 USD / hour
InProduction is seeking a dependable and safety-focused Local CDL-A Driver / Warehouse Associate to support our Las Vegas operations. This is primarily a local driving position that will…
Added 45 mins ago
I
Bilingual HR Business Partner
InProduction
Remote, United States
- $75,000 to $90,000 USD / year
The Bilingual HR Business Partner (HRBP) serves as a strategic partner to assigned business unit and field operations leaders, aligning people strategy with business objectives across…
Added 45 mins ago
I
Bilingual HR Business Partner
InProduction
Remote, United States
- $75,000 to $90,000 USD / year
The Bilingual HR Business Partner (HRBP) serves as a strategic partner to assigned business unit and field operations leaders, aligning people strategy with business objectives across…
Added 45 mins ago
I
Bilingual HR Business Partner
InProduction
Remote, United States
- $75,000 to $90,000 USD / year
The Bilingual HR Business Partner (HRBP) serves as a strategic partner to assigned business unit and field operations leaders, aligning people strategy with business objectives across…
Added 45 mins ago
I
Yard Lead
InProduction
Birmingham, AL
- $25 to $27 USD / hour
The Yard Lead is responsible for supporting daily yard operations while providing hands-on leadership to Yard Associates. This position serves as the first level of guidance above the Yard…

Capital One

Extended Ops Management - Principal Process Manager

Plano, TX, United States
McLean, VA, United States
Richmond, VA, United States

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Job details

Experience: At least 2 years of Commercial Banking experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Extended Ops Management - Principal Process Manager

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company – and a great place to work.

We are seeking an engaged and highly organized Principal Associate to serve as an Engagement Manager for multiple process areas within Extended Operations and, own and deliver OKRs in this space. In this role, you will be responsible for overseeing offshored processes, driving continuous improvements, and providing robust project management support. You will partner across Commercial and Enterprise teams to manage process stability, execute expansion efforts, and ensure rigorous vendor/captive management of offshored processes and risk management thereon.

Vendor/ Captive Management & Contract Management (Extended Ops):

Act as the Engagement Manager for multiple offshore process areas by partnering with onshore stakeholders for offshore performance management, training and ongoing support
Take accountability for offshore utilization, enablement, and delivery in assigned areas.
Maintain knowledge and applications of contractual Statements of Work with the Vendor
Proactively handle escalations, support new vendor transitions, and manage change management and tech changes/advancements related to offshore partners.

Metrics & Data Management:

Utilize in-depth knowledge of process performance and data collection methods to monitor utilization rates, working closely with the business and validate resource needs.
Support onshore stakeholders on analysis efforts for root cause identification of any issues
Provide insights to leadership on offshore performance through MBRs (Monthly Business Reviews) against contractual benchmarks. Develop and present project materials to the Leadership Team and stakeholders

Process Improvements:

Consistently step in for process and project management support, driving process improvements across assigned offshore areas.
Define "well-managed" routines for process areas. Problem-solve for issues in the process and elevate as needed.
Obtain feedback from onshore on offshore performance to drive continuous improvement
Oversee all aspects of assigned offshore and team related projects and own status reporting. Identify and drive delivery for key milestones, risks, and mitigation efforts. Participate in touchpoints and provide status updates to senior leaders for your workstream in partnership with the program lead.

Non- Associate & Talent Management:

Responsible for new hire onboarding and offboarding activities, access management including mandatory training completion
Serve as a strategic talent partner to both onshore and offshore to match offshore roles to talent

This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.

Basic qualifications:

Bachelor's Degree or Military experience
At least 2 years of Commercial Banking experience

Preferred Qualifications:

2+ years experience in Supplier Management
2+ years experience with Process or Project management
3+ years of experience with Commercial Credit and Treasury Management Products, Commercial Operations processes, Commercial Underwriting & Portfolio Management
1+ years of experience with change management
1+ years of experience with G Suite applications

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer). #CommOps

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $108,900 - $124,300 for Principal Process Manager

Plano, TX: $98,900 - $112,900 for Principal Process Manager

Richmond, VA: $98,900 - $112,900 for Principal Process Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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