Jobs in the United States

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Excellent financial analysis and modeling skills, highly adept with Excel and other productivity tools (SharePoint, Google Docs, PowerPoint, etc.)
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VLSI Timing Methodology Intern - Summer 2027
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CA
…and VLSI hardware design to craft large scale internal CAD tools and silicon projection methodologies for delivering outstanding computing hardware. If you are passionate about innovation…
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- $39,100 to $55,500 USD / year
Training and support excellence. Bring your talent and commitment, and we’ll provide the tools and resources you need to be successful on the job.
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Clinical Manager (Registered Nurse)
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Cincinnati, OH
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Associate Product Manager – AI & Voice Technology
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Remote, United States
- $65,000 to $90,000 USD / year
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Program Coordinator, Community Colleges Initiative
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- $25.5 to $29.81 USD / hour
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Senior Solutions Engineer
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Remote, United States
Proficiency in CRM tools and data-driven customer relationship management.
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Performance Tester
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- $112,000 to $117,000 USD / year
…Activities will be conducted under client direction using approved tools (e.g., Azure DevOps/Jira/ALM/UFT/LoadRunner Enterprise), with automation on UFT (VBScript), Selenium, and/or Katalon…
Added 1 min ago
D365 F&O Technical Solution Architect
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…Architect utilizes their knowledge of the applications and tools to guide the delivery team and the Functional Architecture team in order to configure and enhance the applications to…
Added 1 min ago
Corporate Affairs Project Management Specialist
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Added 2 mins ago
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Senior Developer II, Application Platforms
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Strong grasp of developer tooling and engineering practices, including testing frameworks, application frameworks, and security scanning in the pipeline
Added 2 mins ago
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Added 2 mins ago
Modeling and Simulation Engineer
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…and the maintenance and development of engineering software tools. You will work with experienced engineers to analyze laboratory data, validate calculations, and improve tools. HVAC…
Added 3 mins ago
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Sales Executive (South West)
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Tax Senior Manager
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Advanced proficiency in tax compliance software and research tools; able to leverage technology to improve workflow and client insights
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Tax Manager
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Proficiency in tax preparation software and related tools
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Tax Director
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Act as the technical authority on key issues affecting the firm’s clients, translating regulatory change into firmwide guidance, tools, and training
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Director, Business Development
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United States
Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify…
Added 3 mins ago
OO
Business Operations Supervisor
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CA
- $7,172 to $8,910 USD / month
…the applicant for the position. Artificial Intelligence (AI) tools such as ChatGPT, website searches, and third-party reviewers can be helpful in researching responses to the SOQ; however,…
Added 3 mins ago
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Administrative Support Manager
Department of Public Health
CA
- $7,172 to $8,910 USD / month

Capgemini

Tech Support analyst - Associate Software Technician

Atlanta, GA, United States

The base compensation range for this role in the posted location is:$ 29,973 - $60,014

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Job details

Pay: The base compensation range for this role in the posted location is:$ 29,973 - $60,014
Posting language: English
Posted: Nov 4, 2026

Original job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Location

This is a hybrid role in Tampa,FL.

About the job you're considering

The Capgemini team offers extensive career opportunities and provides mentoring and coaching for teammates. This role is an experienced professional with a strong background in software development.

Your role

Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice-based phone service
Utilizing basic troubleshooting processes, validating the issue, recording critical details in ticketing system, utilizing Knowledge Base articles
Use of Remote Tools to take control of customer’s PC/workstation for investigating probable causes of problem
Escalates issues that are unable to be resolved within established guidelines to the appropriate group for proper corrective action
Accountable for maintaining defined call metrics to the highest level. Number of Tickets Resolved, Average Call Wait Times, Average Handle Time, etc.
Maintaining Login Hours based on contractual Service Level Agreements

Your skills and experience

The ideal candidate will have a minimum of 1 - 2 years applicable experience.
2 years’ work experience supporting customers remotely in a technical environment
2 years’ work experience in Technical Call Center, IT (International Technology) Help Desk, or equivalent technical support roles
Basic network troubleshooting skills
Experience working with Point of Sale (POS) systems
Experience with ticketing systems
Experience with remote access software
Highschool Diploma or GED (General Educational Development)

The base compensation range for this role in the posted location is:$ 29,973 - $60,014

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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Skills

Coaching
Customer service
Troubleshooting
Technical support
Point of sale
Onboarding

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