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2027 Guidance Navigation and Control Engineer Intern - Redondo Beach CA
Northrop Grumman
Redondo Beach
- $21.5 to $48 USD / hour
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our…
Added just now
Principal Product Support Engineer - Supportability (LSA)
Northrop Grumman
El Segundo · Melbourne
Experience in RF/electrical and/or avionics systems Engineering
Added 1 min ago
2027 Associate Technical Editor and Writer/Technical Editor and Writer
Northrop Grumman
Melbourne
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our…
Added 1 min ago
Supply Chain Procurement Specialist – Level 2
Northrop Grumman
Remote, United States
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our…
Added 1 min ago
DevOps Engineer - Level 3 or 4
Northrop Grumman
Colorado Springs
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our…
Added 1 min ago
Sentinel System Safety Engineering Manager 2- 19252
Northrop Grumman
Roy
Northrop Grumman Defense Systems is seeking a System Safety Engineering Manager 2. This position will be located in Roy, UT and will support the Sentinel program. Northrop Grumman supports…
Added 1 min ago
NG
2027 Spring Co-op Software Engineer Intern – McClellan CA
Northrop Grumman
McClellan Park
- $21.5 to $48 USD / hour
Coordinate with cross‑functional teams (systems engineering, hardware integration, security) to ensure seamless end‑to‑end mission support.
Added 1 min ago
Principal Project Management
Northrop Grumman
Camarillo
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our…
Added 1 min ago
Principal/ Sr Principal Mission Assurance Engineer - 18208
Northrop Grumman
Huntsville
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our…
Added 1 min ago
Staff Engineer Embedded Software
Northrop Grumman
Apopka
…and maintains software and firmware components and computing systems software to be applied to and integrated with engineering, scientific and manufacturing requirements. The individual…
Added 1 min ago
Sr Principal Systems Administrator
Northrop Grumman
San Diego
This requisition is for our opening as a Senior Principal Systems Administration based out of San Diego, CA. Under this role you will have a challenging and rewarding opportunity to be a…
Added 1 min ago
SkillBridge - Network / Principal Network Communications Engineer
Northrop Grumman
United States
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our…
Added 1 min ago
Associate/Engineer Tooling Level 1/2 (C-Shift)
Northrop Grumman
Iuka
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our…
Added 1 min ago
Software Engineer (AHT)
Northrop Grumman
Beavercreek
Northrop Grumman Defense Systems (NGDS), Beavercreek Ohio, is seeking Software Engineers. Successful candidates will demonstrate a broad skill set balanced between interpersonal and…
Added 1 min ago
Systems Engineer 2
Northrop Grumman
Corinne
The Systems Engineer will be responsible for the team’s technical execution, standards, workflow processes on the Sentinel program/project support. This role will report directly to the…
Added 1 min ago
Mechanical Engineer level 3/4
Northrop Grumman
Sunnyvale
Northrop Grumman Mission Systems is a trusted provider of mission-enabling solutions for global security. Our Engineering and Sciences (E&S) organization pushes the boundaries of…
Added 1 min ago
Principal / Senior Principal Reliability Engineer
Northrop Grumman
Los Angeles
Northrop Grumman Mission Systems is a trusted provider of mission-enabling solutions for global security. Our Engineering and Sciences (E&S) organization pushes the boundaries of…
Added 1 min ago
Principal / Sr Principal Modeling Simulation Systems Engineer - 18976
Northrop Grumman
Roy
Principal Systems Engineer (T03): Bachelor's degree in a Science, Technology, Engineering or Mathematics (STEM) discipline from an accredited university and 5 years of experience, 3 years…
Added 1 min ago
NG
2027 Mechanical Engineer Intern- Gilbert AZ
Northrop Grumman
Gilbert
- $18.5 to $41.5 USD / hour
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our…
Added 1 min ago
Principal/Sr Principal Mechanical Systems Design Integrator - 19584*
Northrop Grumman
Manhattan Beach · Roy
Northrop Grumman Defense Systems is seeking a Principal/Sr Principal Mechanical Systems Design Integrator in Manhattan Beach, CA or Roy, UT to work with our Sentinel Systems Engineering &…
Added 1 min ago
Sr. Principal System Engineer - USAF IFC Manager
Northrop Grumman
San Diego
Northrop Grumman Aeronautics Systems has an opening for a Senior Principal Systems Engineer to join our team of qualified, diverse individuals within our Systems Engineering organization,…
Added 1 min ago
2026 Associate Cyber Systems Engineer - Boulder CO (AHT)
Northrop Grumman
Boulder
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our…
Added 1 min ago
Software Automated Test Developer - Level 3/4
Northrop Grumman
Redondo Beach
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our…
Added 1 min ago
Sr. Principal Configuration Analyst
Northrop Grumman
Huntsville · Boulder
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our…
Added 1 min ago
2026 Associate Manufacturing Engineer / Manufacturing Engineer- Night Shift
Northrop Grumman
Iuka
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our…

Capgemini

Tech Support analyst - Associate Software Technician

Atlanta, GA, United States

The base compensation range for this role in the posted location is:$ 29,973 - $60,014

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Job details

Pay: The base compensation range for this role in the posted location is:$ 29,973 - $60,014
Posting language: English
Posted: Nov 4, 2026

Original job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Location

This is a hybrid role in Tampa,FL.

About the job you're considering

The Capgemini team offers extensive career opportunities and provides mentoring and coaching for teammates. This role is an experienced professional with a strong background in software development.

Your role

Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice-based phone service
Utilizing basic troubleshooting processes, validating the issue, recording critical details in ticketing system, utilizing Knowledge Base articles
Use of Remote Tools to take control of customer’s PC/workstation for investigating probable causes of problem
Escalates issues that are unable to be resolved within established guidelines to the appropriate group for proper corrective action
Accountable for maintaining defined call metrics to the highest level. Number of Tickets Resolved, Average Call Wait Times, Average Handle Time, etc.
Maintaining Login Hours based on contractual Service Level Agreements

Your skills and experience

The ideal candidate will have a minimum of 1 - 2 years applicable experience.
2 years’ work experience supporting customers remotely in a technical environment
2 years’ work experience in Technical Call Center, IT (International Technology) Help Desk, or equivalent technical support roles
Basic network troubleshooting skills
Experience working with Point of Sale (POS) systems
Experience with ticketing systems
Experience with remote access software
Highschool Diploma or GED (General Educational Development)

The base compensation range for this role in the posted location is:$ 29,973 - $60,014

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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Skills

Coaching
Customer service
Troubleshooting
Technical support
Point of sale
Onboarding

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