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Added 2 mins ago
AP
On-Site Manager
Accurate Personnel
Port Deposit, MD
- $65,000 USD / year
Nurturing, building, and maintaining strong relationships with our client partner; anticipating staffing requirements and expectations and developing value-added services to support…
Added 5 mins ago
FS
Assistant Manager
Factory Stores H.F.D. No. 55, Inc.
Wayne, NJ
- $21.5 to $27 USD / hour
Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
Added 5 mins ago
FS
Assistant Manager
Factory Stores H.F.D. No. 55, Inc.
Flemington, NJ
- $19.5 to $24.35 USD / hour
Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
Added 5 mins ago
JS
Assistant Manager
JCrew Stores / Ashe DC Grace Holmes, Inc.
King of Prussia, PA
- $17.75 to $22.3 USD / hour
Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
Added 7 mins ago
CI
Human Resources Generalist
Carlton Industrial Solutions
Greensboro, NC
- $70,000 to $90,000 USD / year
You will be the main HR point of contact for half of our branches, while a fellow HR Generalist who leads recruiting covers the other half. Same core mission, different strengths, one team.…
Added 13 mins ago
Associate Director, Patient Marketing
Compass Pathways
Jersey City, NJ
The Associate Director, Patient Marketing supports the development and execution of Patient marketing strategies for COMP360, inclusive of all digital and media efforts and execution of…
Added 21 mins ago
Catering Sales Dept. (Supervisor)
Compass Group
New York, NY
- Builds and maintains relationships with location partner teams to jointly secure and maximize catering opportunities
Added 23 mins ago
BB
Brand and Media Specialist
Busey Bank
Champaign, IL
- $27 to $36 USD / hour
Partner with Senior Brand & Marketing Manager to ensure cohesive media plans by region are consistently evaluated, project needs are delivered and reviewed within the team and communicated…
Added 23 mins ago
AS
Retail Lead Associate (Full-Time)
Amazon.com Services LLC - A57
Troy, NY
- From $21.05 USD / hour
- Full-time
As a Retail Lead Associate you will be the face of Amazon and contribute to the vibrant culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You…
Added 23 mins ago
AS
Retail Lead Associate (Reduced-Time)
Amazon.com Services LLC
Oxnard, CA
- From $21.05 USD / hour
As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess…
Added 26 mins ago
MS
Private Wealth Management Client Service Associate
Morgan Stanley
San Francisco, CA · San Francisco
- $35,152 to $90,000 USD / year
Partner with Financial Advisor(s) in developing a business plan and delivering against a client service model
Added 31 mins ago
S
Store Associate - Part Time (Santa Maria)
Sherwin-Williams
Santa Maria, CA
- Part-time
…Store Associates are tasked with achieving excellent customer service, while consistently meeting the store’s sales…
Added 32 mins ago
Assistant Facilities Manager
US AMR-Jones Lang LaSalle Americas, Inc.
Mountain View, CA
Step into a dynamic role where you'll partner with the Facility Manager to drive operational excellence across commercial properties. As an Assistant Facilities Manager, you'll bridge the…
Added 35 mins ago
HCI Officer
University of Utah
Salt Lake City, UT
…will play a central role in defining scientific priorities, recruiting nationally prominent faculty, developing interdisciplinary programs, and establishing partnerships across academia,…
Added 36 mins ago
Operating Partner - Tulsa North
Whataburger Restaurants
United States
As an Operating Partner, you'll lead a high-volume, multi-million-dollar restaurant business while creating an environment where Family Members thrive, guests receive extraordinary…
Added 36 mins ago
Operating Partner - South East Phoenix (Region 1300)
Whataburger Restaurants
United States
The Operating Partner is responsible for leading a team of Family Members and managing the performance and operations of their restaurant(s). The partner leads key financial, staffing, and…
Added 37 mins ago
PT Assistant Manager - Store 503
Ashley Stewart
Evergreen Park, IL
Assist in maintaining final report accountability for store operations, associate development and financial contribution.
Added 48 mins ago
Associate Director, Strategy & Operations
Grant Thornton
Chicago, IL · Arlington, VA · Baltimore, MD · Philadelphia, PA · Pittsburgh, PA · Appleton, WI · Cincinnati, OH · Cleveland, OH · Denver, CO · Southfield, MI · Downers Grove, IL · Kansas City, MO · Milwaukee, WI · Minneapolis, MN · St Louis, MO · Wichita, KS · Boston, MA · Edison, NJ · Hartford, CT · NY · Melville, NY · Atlanta, GA · Charlotte, NC · Columbia, SC · Fort Lauderdale, FL · Jacksonville, FL · Orlando, FL · Raleigh, NC · Tampa, FL · Austin, TX · Dallas, TX · Houston, TX · Oklahoma City, OK · Tulsa, OK · San Diego, CA · San Jose, CA · San Francisco, CA · Los Angeles, CA · Newport Beach, CA · Portland, OR · Reno, NV
The Associate Director operates with substantial autonomy and serves as a day-to-day thought partner to senior executives. The individual will structure ambiguous business problems, develop…
Added 49 mins ago
Legal Counsel, Employment
Anduril Industries
Atlanta, GA · Costa Mesa, CA
Reporting into Anduril’s Associate General Counsel - Employment, this addition to the Employment Law Team will be a strategic partner to Anduril’s People Team and other stakeholders. You’ll…
Added 51 mins ago
OU
Associate Territory Manager - OTS - Fracture - Los Angeles
Orthofix US LLC
Remote, United States
- $70,304 USD / year
The Associate Territory Manager will partner with our Territory Managers to promote Orthofix products and services to achieve sales results at or above established quotas for total and…
Added 59 mins ago
Engineering Operations Technician
Amazon Data Services, Inc.
Chantilly, VA · Manassas, VA
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
Added 59 mins ago
Engineering Operations Technician
Amazon Data Services, Inc.
Manassas, VA
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
Added 59 mins ago
Staffing Manager, Workforce Staffing
Amazon.com Services LLC
Memphis, TN
The Workforce Staffing (WFS) Team is a skilled, customer obsessed, business partner hiring across multiple locations for entry-level warehouse and fulfillment associate roles. We are…
Added 59 mins ago
Onsite Medical Representative
Amazon.com Services LLC
Avondale, AZ
…Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally,…
Added 1 hour ago
S
Assistant Manager
STIIIZY
Vallejo, CA
- $26 USD / hour
…stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty. We’re building a consumer-centric…

Capgemini

Tech Support analyst - Associate Software Technician

Atlanta, GA, United States

The base compensation range for this role in the posted location is:$ 29,973 - $60,014

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Job details

Pay: The base compensation range for this role in the posted location is:$ 29,973 - $60,014
Posting language: English
Posted: Nov 4, 2026

Original job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Location

This is a hybrid role in Tampa,FL.

About the job you're considering

The Capgemini team offers extensive career opportunities and provides mentoring and coaching for teammates. This role is an experienced professional with a strong background in software development.

Your role

Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice-based phone service
Utilizing basic troubleshooting processes, validating the issue, recording critical details in ticketing system, utilizing Knowledge Base articles
Use of Remote Tools to take control of customer’s PC/workstation for investigating probable causes of problem
Escalates issues that are unable to be resolved within established guidelines to the appropriate group for proper corrective action
Accountable for maintaining defined call metrics to the highest level. Number of Tickets Resolved, Average Call Wait Times, Average Handle Time, etc.
Maintaining Login Hours based on contractual Service Level Agreements

Your skills and experience

The ideal candidate will have a minimum of 1 - 2 years applicable experience.
2 years’ work experience supporting customers remotely in a technical environment
2 years’ work experience in Technical Call Center, IT (International Technology) Help Desk, or equivalent technical support roles
Basic network troubleshooting skills
Experience working with Point of Sale (POS) systems
Experience with ticketing systems
Experience with remote access software
Highschool Diploma or GED (General Educational Development)

The base compensation range for this role in the posted location is:$ 29,973 - $60,014

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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Skills

Coaching
Customer service
Troubleshooting
Technical support
Point of sale
Onboarding

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