Jobs in the United States

25+ jobs

Save this search

Added 3 mins ago
Behavioral Specialist - 24 Hours, Evenings - Autism Inpatient Unit
Hospital for Special Care
New Britain, CT
…patient responses to intervention, and documentation of this program under the direction of a registered nurse and BCBA. Provides care to assigned patient under the direction of the…
Added 3 mins ago
A
Quality Line Auditor II
Actalent
Chaska, MN
- $21.6 to $23.6 USD / hour
…products and offers clear opportunities for advancement into QA Analyst or QA Specialist roles after 23 years of…
Added 8 mins ago
OPERATIONS ANALYST I - 64043918
State of Florida
TALLAHASSEE, FL
Working Title: OPERATIONS ANALYST I - 64043918
Added 11 mins ago
Business Analyst I
Palmetto GBA
Columbia, SC
Under the guidance of an advanced business analyst or manager, learns to define business requirements, perform tests, and may lead small projects.
Added 11 mins ago
Business Analyst I
Palmetto GBA
Columbia, SC
Under the guidance of an advanced business analyst or manager, learns to define business requirements, perform tests, and may lead small projects.
Added 12 mins ago
CC
Contract Lifecycle/Commercial Operations Manager
Central Coast Community Energy
Monterey, CA
- $12,745.11 to $19,737.66 USD / month
3CE is committed to reducing greenhouse gas emissions through local control of utility-scale renewable electricity generation, investment in new renewable power projects, and the…
Added 13 mins ago
SECURITY ANALYST
VERSANT POWER
Bangor, ME
Under the general direction of the Manager, NERC Compliance, the Security Analyst will provide support to the physical security and compliance needs of the organization in accordance with…
Added 16 mins ago
Program Management Analyst
TRIDENT SYSTEMS LLC
Sterling, VA
The Program Management Analyst (Associate Program Manager) is an entry-level program management role responsible for supporting the successful execution of one or more hardware-focused…
Added 16 mins ago
Program Management Analyst
TRIDENT SYSTEMS LLC
Fairfax, VA
The Program Management Analyst (Associate Program Manager) is an entry-level program management role responsible for supporting the successful execution of one or more hardware-focused…
Added 17 mins ago
IG
Configuration Manager Level 2-4
Insight Global
Greenville, TX
- From $71 USD / hour
…configuration and data management support to their assigned program(s). Configuration Management will be responsible for planning, managing, and reporting on the documentation created to…
Added 20 mins ago
Information Security Risk Analyst
Bristol County Savings Bank
Taunton, MA
The Information Security Risk Analyst supports the Information Security Officer (ISO) in carrying out the Bank’s information security risk oversight activities. This position assists with…
Added 22 mins ago
Business Intelligence Analyst
Planet Fitness
Springfield, PA
The Business Intelligence Analyst plays a critical role in transforming data into meaningful, accurate, and actionable insights that support strategic decision-making, operational…
Added 23 mins ago
Program Analyst (Business Analyst)
The Red Gate Group, Limited
Washington, DC
…an invoice that gets paid. The Red Gate Group is seeking a Program Analyst (Business Analyst) to support the cost recovery and interagency agreements function of a major Intelligence…
Added 26 mins ago
Senior Analyst, Internal Audit
Clearsulting
Columbus, OH · Cleveland, OH · Chicago, IL · Dallas, TX
…reporting, while demonstrating a strong understanding of risks, control objectives, and testing…
Added 28 mins ago
Financial Analyst III
Delaware Nation Industries
Arlington, VA
Prepares financial reports, summaries, dashboards, spreadsheets, and other analytical products to support program planning, resource management, and decision-making by government personnel.
Added 28 mins ago
Analyst, Global Assurance
VF Corporation
United States
A day in the life of an Analyst, Global Assurance at VF looks a little like this.
Added 29 mins ago
Corporate Planning Analyst
Yamaha Motor Manufacturing
Newnan, GA
Responsible for the coordination and continual improvement of the YMMC Document Control system, serving as administrator. Primary responsible for document approvals to the established…
Added 31 mins ago
Senior Process Analyst
ASRC Federal Holding Company
Albuquerque, NM
ASRC Federal Netcentric Technologies, LLC is seeking Senior Process Analyst in support of the Kirtland AFB Engineering Operations Services (KEOS) contract in Albuquerque, New Mexico. KEOS…
Added 34 mins ago
Senior Data Engineer, Data Foundations
Natera
Remote, United States
…applying software engineering best practices: modularity, version control, code review, automated testing, and…
Added 34 mins ago
UP
PROGRAM ANALYST
U.S. Pacific Fleet
Bremerton, WA
- $83,935 to $130,786 USD / year
You will serve as a PROGRAM ANALYST in the PRODUCTION RESOURCES DEPARTMENT of PSNS and IMF.
Added 36 mins ago
Media Reporting & Insights Analyst
Cisco Systems, Inc.
Remote, United States
As a Media Reporting & Insights Analyst, you'll transform complex media performance data into meaningful insights that help Cisco optimize digital marketing campaigns and investments across…
Added 38 mins ago
SO
Mail and Retrieval Services Unit - Administrative Assistant II
State of Colorado
Denver, CO
- $3,394 USD / month
In addition, a variety of discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program
Added 39 mins ago
A
Compliance Analyst
Actalent
Chicago, IL
- $28 to $33 USD / hour
Job Title: Analyst, Construction Business OperationsJob DescriptionAs an Analyst in Construction Business Operations, you will play a crucial role in supporting compliance with Prevailing…
Added 39 mins ago
NS
FINANCIAL MANAGEMENT ANALYST
Naval Systems Management Activity
Joint Base Anacostia-Bolling, DC
- $70,623 to $133,142 USD / year
You will serve as a FINANCIAL MANAGEMENT ANALYST within NAVAL SYSTEMS MANAGEMENT ACTIVITY.
Added 41 mins ago
HSE & Product Sustainability Specialist
Thales Group
Irvine
…million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets,…

Capgemini

Tech Support analyst - Associate Software Technician

Atlanta, GA, United States

The base compensation range for this role in the posted location is:$ 29,973 - $60,014

Apply About employer

Applications open in a new tab.

Job details

Pay: The base compensation range for this role in the posted location is:$ 29,973 - $60,014
Posting language: English
Posted: Nov 4, 2026

Original job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Location

This is a hybrid role in Tampa,FL.

About the job you're considering

The Capgemini team offers extensive career opportunities and provides mentoring and coaching for teammates. This role is an experienced professional with a strong background in software development.

Your role

Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice-based phone service
Utilizing basic troubleshooting processes, validating the issue, recording critical details in ticketing system, utilizing Knowledge Base articles
Use of Remote Tools to take control of customer’s PC/workstation for investigating probable causes of problem
Escalates issues that are unable to be resolved within established guidelines to the appropriate group for proper corrective action
Accountable for maintaining defined call metrics to the highest level. Number of Tickets Resolved, Average Call Wait Times, Average Handle Time, etc.
Maintaining Login Hours based on contractual Service Level Agreements

Your skills and experience

The ideal candidate will have a minimum of 1 - 2 years applicable experience.
2 years’ work experience supporting customers remotely in a technical environment
2 years’ work experience in Technical Call Center, IT (International Technology) Help Desk, or equivalent technical support roles
Basic network troubleshooting skills
Experience working with Point of Sale (POS) systems
Experience with ticketing systems
Experience with remote access software
Highschool Diploma or GED (General Educational Development)

The base compensation range for this role in the posted location is:$ 29,973 - $60,014

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Apply About employer

More about this job

Skills

Coaching
Customer service
Troubleshooting
Technical support
Point of sale
Onboarding

Report this job