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Added 3 mins ago
Associate Director, Strategy & Operations
Grant Thornton
Chicago, IL · Arlington, VA · Baltimore, MD · Philadelphia, PA · Pittsburgh, PA · Appleton, WI · Cincinnati, OH · Cleveland, OH · Denver, CO · Southfield, MI · Downers Grove, IL · Kansas City, MO · Milwaukee, WI · Minneapolis, MN · St Louis, MO · Wichita, KS · Boston, MA · Edison, NJ · Hartford, CT · NY · Melville, NY · Atlanta, GA · Charlotte, NC · Columbia, SC · Fort Lauderdale, FL · Jacksonville, FL · Orlando, FL · Raleigh, NC · Tampa, FL · Austin, TX · Dallas, TX · Houston, TX · Oklahoma City, OK · Tulsa, OK · San Diego, CA · San Jose, CA · San Francisco, CA · Los Angeles, CA · Newport Beach, CA · Portland, OR · Reno, NV
Grant Thornton is seeking an Associate Director, Strategy & Operations to join the team. Approved office locations can be found below.
Added 3 mins ago
CI
Biller II
Currance Inc
Remote, United States
- $20 to $24 USD / hour
…business, we manage insurance claims and oversee timely claim resolution and payment processing for our clients. This role involves overseeing and completing the administrative…
Added 3 mins ago
CI
Biller II
Currance Inc
Remote, United States
- $20 to $24 USD / hour
…business, we manage insurance claims and oversee timely claim resolution and payment processing for our clients. This role involves overseeing and completing the administrative…
Added 4 mins ago
Grievances & Appeals Coordinator
American Health Partners
Franklin, TN · Nashville, TN · Oklahoma City, OK · Atlanta, GA · Kansas City, KS · St Louis, MO · Salt Lake City, UT · Jackson, MS
…intake, research, documentation, processing, tracking, and resolution of Medicare Advantage appeals and grievances. The Coordinator manages multiple priorities in a deadline-driven…
Added 6 mins ago
Analyst, Warehousing
Yazaki International Corporation
El Paso, TX
Reports collected data as required by management or related department to assist in planning associate work schedules
Added 6 mins ago
CB
Instructional Aide
ChanceLight Behavioral Health, Therapy, & Education
Orange, CA
- $18 USD / hour
Advanced oral and written communication, organization, conflict resolution, multitasking, problem solving and decision-making ability.
Added 7 mins ago
CO
Program Manager (Capital Improvement Program) - Environmental Services Department
City of San Jose
San Jose, CA
- $134,490.72 to $174,851.04 USD / year
The best candidate will possess excellent public speaking and written communications skills; strong leadership, problem solving and conflict resolution skills; organizational and time…
Added 13 mins ago
UO
UCCS Business Officer (FINANCIAL ANL 3 CX)
University of California, Davis
CA
- $77,100 to $139,900 USD / year
Experience using initiative, problem diagnosis, and proactive problem solving skills to develop and apply creative innovative concepts to problem resolution.
Added 13 mins ago
Lead IT Site Reliability Eng
Kforce
Remote, United States
Perform advanced problem determination and resolution. Lead and direct teams focused on solving high impact technology incidents.
Added 14 mins ago
GG
Collections Specialist
Global Guardian
McLean, VA
- $60,000 to $70,000 USD / year
Problem Solving: Identifies the root cause of payment delays and drives resolution.
Added 15 mins ago
SP
Jane Addams Middle - Special Education Assistant (Focus) - 1.0 FTE
Seattle Public Schools
Seattle, WA
- $46,608.8 to $63,390.81 USD / year
In working with others, problem solving is required to identify issues and create action plans.
Added 15 mins ago
Payroll Commission Specialist
CCM CrossCountry Mortgage, LLC
Cleveland, OH
Identify discrepancies related to loan data, compensation plans, or employee setup and coordinate resolution with Legal, Operations, Compliance, or HR as needed.
Added 16 mins ago
Care Coordinator
Valeris, Inc.
Remote, United States
Utilizes the necessary resources for conflict resolution as needed
Added 16 mins ago
Registered Nurse - Med-Surg/Telemetry - Per Diem - Shift
Kern Medical
Bakersfield, CA
Anticipates and effectively manages rapidly changing situations by rapid grasp of changes in patient status and problem situations. Prioritizing and responds quickly and appropriately to…
Added 18 mins ago
Guest Service Representative- PT
TOWNEPLACE SUITES - ALTAMONTE SPRINGS
Altamonte Springs, FL
Strong communication, problem-solving, conflict-resolution, and computer skills.
Added 22 mins ago
RH
Cardiology Application Analyst III
RWJBarnabas Health
Oceanport, NJ
- $100,000 to $140,400 USD / year
Maintain customer and project communication through detailed ticket updates, issue documentation, resolution notes, and oral and written communication to project teams
Added 22 mins ago
Associate, Retail Banking (Hybrid | San Juan, Puerto Rico)
Oriental Bank
United States
The Associate, Retail Banking plays an essential role in supporting the Bank's digital sales and customer onboarding operations. This position is responsible for reviewing and validating…
Added 25 mins ago
DP
Real Estate Associate (Reston)
DLA Piper LLP (US)
Reston, VA
- $260,000 to $365,000 USD / year
DLA Piper is seeking an Associate with 3-5 years of experience in general real estate transactions, including purchase and sale, joint venture and financing transactions. We seek candidates…
Added 26 mins ago
Customer Experience Specialist
Betco Corporation
Bowling Green, OH
Assist in tracking Customer Service performance indicators, including order accuracy, customer issue resolution, and process compliance.
Added 26 mins ago
NPI Engineer
Huntsville, AL
…product transitions, manufacturing process development, technical problem-solving, and production…
Added 28 mins ago
1st Shift Truss Plant Supervisor
TIBBETTS LUMBER CO LLC
Lehigh Acres, FL
Communicate with the Operations Manager to provide status updates, production goals, concerns and problem resolution; participate in strategy sessions
Added 28 mins ago
Senior SailPoint Administrator
BCBSM, Inc.
Eagan, MN
…share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right…
Added 31 mins ago
Registered Nurse - Surgical ICU - FT - Nights
Grady Memorial Hospital Corporation
United States
…roles include advocacy, performance improvement, leadership, problem solving, delegation, conflict resolution, and team…
Added 31 mins ago
Registered Nurse - Surgical ICU - FT - DAYS
Grady Memorial Hospital Corporation
United States
…roles include advocacy, performance improvement, leadership, problem solving, delegation, conflict resolution, and team…
Added 33 mins ago
GI
SCITLS Computer Support Technician
GD Information Technology, Inc.
United States
- $30.44 to $41.18 USD / hour
…in this role will serve as the first point of contact for IT problem resolutions and will assist SCITLS customers by researching technical issues, exploring answers, and providing…

Capgemini

Tech Support analyst - Associate Software Technician

Atlanta, GA, United States

The base compensation range for this role in the posted location is:$ 29,973 - $60,014

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Job details

Pay: The base compensation range for this role in the posted location is:$ 29,973 - $60,014
Posting language: English
Posted: Nov 4, 2026

Original job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Location

This is a hybrid role in Tampa,FL.

About the job you're considering

The Capgemini team offers extensive career opportunities and provides mentoring and coaching for teammates. This role is an experienced professional with a strong background in software development.

Your role

Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice-based phone service
Utilizing basic troubleshooting processes, validating the issue, recording critical details in ticketing system, utilizing Knowledge Base articles
Use of Remote Tools to take control of customer’s PC/workstation for investigating probable causes of problem
Escalates issues that are unable to be resolved within established guidelines to the appropriate group for proper corrective action
Accountable for maintaining defined call metrics to the highest level. Number of Tickets Resolved, Average Call Wait Times, Average Handle Time, etc.
Maintaining Login Hours based on contractual Service Level Agreements

Your skills and experience

The ideal candidate will have a minimum of 1 - 2 years applicable experience.
2 years’ work experience supporting customers remotely in a technical environment
2 years’ work experience in Technical Call Center, IT (International Technology) Help Desk, or equivalent technical support roles
Basic network troubleshooting skills
Experience working with Point of Sale (POS) systems
Experience with ticketing systems
Experience with remote access software
Highschool Diploma or GED (General Educational Development)

The base compensation range for this role in the posted location is:$ 29,973 - $60,014

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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More about this job

Skills

Coaching
Customer service
Troubleshooting
Technical support
Point of sale
Onboarding

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