Jobs in the United States

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CN
CYP Child and Youth Program Teen Coordinator
Commander, Navy Installations Command
San Diego, CA
- $65,336 USD / year
Assists with the development and supervision of a developmentally appropriate teen program that promotes the social, emotional, physical and cognitive growth of children and youth in the…
Added 1 day ago
VH
Case Management - Registered Nurse
Veterans Health Administration
Muskogee, OK
- $82,817 to $149,876 USD / year
…by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on…
Added 1 day ago
VH
Outpatient Staff - Registered Nurse
Veterans Health Administration
Muskogee, OK
- $82,817 to $149,876 USD / year
…by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on…
Added 1 day ago
CN
Child and Youth Program Leader - 2,000 Dollars in Sign-on and Retention Bonuses Available
Commander, Navy Installations Command
Honolulu, HI
- $25 to $26 USD / hour
Assists the Training and Curriculum (T&C) Specialist in helping lower-level CY Program Assistants translate professional development training into practice by mentoring, guiding and…
Added 1 day ago
Shipping and Inventory Manager
Woodgrain
Leesburg, GA
Added 1 day ago
OF
Part-Time Customer Experience Associate
Origin Financial
Remote, United States
- Part-time
Origin is seeking a Part-Time Customer Experience Associate to join our team and work closely with our global network of users and Financial Planners to ensure a seamless and positive…
Added 1 day ago
REGIONAL HUMAN RESOURCES MANAGER
to Join Our Team
Phoenix, AZ
As a trusted HR business partner, you will work closely with retail leadership to foster an exceptional associate experience, develop talent, strengthen leadership capabilities, and ensure…
Added 1 day ago
CACFP Program Specialist
Strategic HR Client Job Openings
Toledo, OH · Cincinnati, OH
Support the development of program materials, training resources, and educational tools
Added 1 day ago
Postdoctoral Research Associate – Catalysis and Electrochemical Conversion of Biomass
Iowa State University
Ames, IA
The Department of Chemical and Biological Engineering at Iowa State University is seeking a Postdoctoral Research Associate to join a multidisciplinary, milestone-driven research program…
Added 1 day ago
EHS Coordinator (Alpharetta)
Dept_PhysLoc
Alpharetta, GA
Administer the site respiratory protection program, including fit testing and coordinating medical clearances
Added 1 day ago
CR
Medical Assistant - Full Time - Days
Crisp Regional Hospital
Ashburn, GA
- Full-time
…certification. A business office school, Medical Assistant program or Associate’s degrees is…
Added 1 day ago
Mid-Level Information Systems Security Officer
Belay Technologies
Fort Meade, MD
Provides support for a program, organization, system, or enclave's information assurance
Added 1 day ago
Enterprise Schedule Analyst - Mid Job #942
Allen Integrated Solutions
Springfield, VA
…Enterprise Schedule Analyst Lead and work with systems engineers and program, project, and segment managers to provide schedule development and management activities to include overseeing…
Added 1 day ago
Tech Support analyst - Associate Software Technician
Capgemini
Atlanta, GA
…experienced professional with a strong background in software…
Added 1 day ago
Model Based Systems Engineer
PMAT
San Diego, CA
About the role: PMAT is seeking an experienced Model-Based Systems Engineer (MBSE) to support enterprise architecture development, digital engineering, and system-of-systems (SoS)…
Added 1 day ago
MI
Senior Help Desk Manager
mPower, Inc.
Bethesda, MD
- $125,000 to $145,000 USD / year
Manage program resources, personnel assignments, schedules, budgets, and operational priorities to ensure efficient and effective service delivery.
Added 1 day ago
MI
IT Service Manager
mPower, Inc.
Bethesda, MD
- $125,000 to $145,000 USD / year
Manage program resources, personnel assignments, schedules, budgets, and operational priorities to ensure efficient and effective service delivery.
Added 1 day ago
MI
Help Desk Engineering Manager
mPower, Inc.
Bethesda, MD
- $125,000 to $145,000 USD / year
Manage program resources, personnel assignments, schedules, budgets, and operational priorities to ensure efficient and effective service delivery.
Added 1 day ago
RN / Urology Clinic
Emory Healthcare
Atlanta, GA
Ongoing mentorship, development, and leadership programs
Added 1 day ago
AH
Foster Parent Recruitment & Home Finding Supervisor
ABBOTT HOUSE
Bronx, NY
- $69,000 to $72,000 USD / year
…Duties also include creation and maintenance of Foster Home Development in NYS CONNECTIONS record keeping system. Works closely with the PSA Compliance Specialist and the Youth Care Worker…
Added 1 day ago
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Engineering Specialist
Actalent
Fort Wayne, IN
- $23 to $28 USD / hour
Contribute to the development and refinement of engineering change management processes by proposing, testing, and documenting new workflows, tools, or standards.
Added 1 day ago
VH
Registered Nurse - Outpatient Clinic (Janesville)
Veterans Health Administration
Janesville, WI
- $71,599 to $142,050 USD / year
…by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on…
Added 1 day ago
VH
Registered Nurse - Outpatient Clinic (Freeport)
Veterans Health Administration
Freeport, IL
- $71,599 to $151,662 USD / year
…by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on…
Added 1 day ago
VH
Registered Nurse - Inpatient
Veterans Health Administration
Little Rock, AR
- $79,427 to $169,322 USD / year
…by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on…
Added 1 day ago
FT
Deputy Associate Administer for the Office of Program Management - EXCEPTED SERVICE
Federal Transit Administration
Washington, DC
- $169,279 to $197,200 USD / year
Under the guidance of the Associate Administrator, incumbent serves as the Deputy Associate Administrator for Program Management (TPM) in the Federal Transit Administration (FTA). Works…

Capgemini

Tech Support analyst - Associate Software Technician

Atlanta, GA, United States

The base compensation range for this role in the posted location is:$ 29,973 - $60,014

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Job details

Pay: The base compensation range for this role in the posted location is:$ 29,973 - $60,014
Posting language: English
Posted: Nov 4, 2026

Original job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Location

This is a hybrid role in Tampa,FL.

About the job you're considering

The Capgemini team offers extensive career opportunities and provides mentoring and coaching for teammates. This role is an experienced professional with a strong background in software development.

Your role

Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice-based phone service
Utilizing basic troubleshooting processes, validating the issue, recording critical details in ticketing system, utilizing Knowledge Base articles
Use of Remote Tools to take control of customer’s PC/workstation for investigating probable causes of problem
Escalates issues that are unable to be resolved within established guidelines to the appropriate group for proper corrective action
Accountable for maintaining defined call metrics to the highest level. Number of Tickets Resolved, Average Call Wait Times, Average Handle Time, etc.
Maintaining Login Hours based on contractual Service Level Agreements

Your skills and experience

The ideal candidate will have a minimum of 1 - 2 years applicable experience.
2 years’ work experience supporting customers remotely in a technical environment
2 years’ work experience in Technical Call Center, IT (International Technology) Help Desk, or equivalent technical support roles
Basic network troubleshooting skills
Experience working with Point of Sale (POS) systems
Experience with ticketing systems
Experience with remote access software
Highschool Diploma or GED (General Educational Development)

The base compensation range for this role in the posted location is:$ 29,973 - $60,014

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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Skills

Coaching
Customer service
Troubleshooting
Technical support
Point of sale
Onboarding

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