Jobs in the United States

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Added 2 mins ago
Radar Advanced Product Family (RAPF) Execution Lead
Northrop Grumman
Baltimore
…lead a cross functional team of Chief Engineers, Engineering Program Managers, System Architects, and SEIT Leads. It will own end to end program execution across the operating unit, while…
Added 2 mins ago
Software Engineering Manager, Vertical Lift
The Boeing Company
Ridley Park, PA
Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience)…
Added 2 mins ago
Facilities Multi-Services Manager (3rd Shift)
The Boeing Company
Puyallup, WA · Auburn, WA
Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience)…
Added 4 mins ago
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Manager, Cultural & Linguistic
CalOptima
Orange, CA
- From $90,820 USD / year
The Manager Cultural and Linguistic (C&L) will be responsible for overseeing the daily operations of the department, including providing leadership, coordination and staff support to ensure…
Added 5 mins ago
R
IT Specialist, Program Manager, PMO
Rosendin
San Jose, CA
- $91,200 to $119,700 USD / year
As a Specialist, Program Manager - Program Management Office, you will leverage your project coordination and technology delivery experience to manage defined, lower-complexity projects and…
Added 6 mins ago
Product Manager
Micron Technology
San Jose
3\. Project management, planning, and organization skills, including handling multiple projects simultaneously in a fast-paced environment;
Added 6 mins ago
EE
Vegetation Program Lead | Stockton/Fresno/Bakersfield, CA
Eocene Environmental Group of the West, Inc.
Stockton, CA · Sonora, CA · Merced, CA · Fresno, CA · Bakersfield, CA
- $39 to $45 USD / hour
Assist with customer interactions, including complaints, refusals, and access issues, as directed by the Program Manager.
Added 6 mins ago
EE
Vegetation Program Lead | San Jose/Santa Cruz/San Luis Obispo, CA
Eocene Environmental Group of the West, Inc.
San Jose, CA · Santa Cruz, CA · Merced, CA · San Luis Obispo, CA
- $39 to $45 USD / hour
Assist with customer interactions, including complaints, refusals, and access issues, as directed by the Program Manager.
Added 11 mins ago
Senior Analyst, Technical Customer Manager - FSI
Qualtrics
Reston, VA · Chicago, IL
The Technical Customer Manager plays a pivotal part in Qualtrics' success by leading the design, delivery and ongoing success of customer’s experience programs, focused on driving…
Added 11 mins ago
Senior Analyst, Technical Customer Manager - FSI
Qualtrics
Provo, UT · Chicago, IL
The Technical Customer Manager plays a pivotal part in Qualtrics' success by leading the design, delivery and ongoing success of customer’s experience programs, focused on driving…
Added 11 mins ago
Analyst, Technical Customer Manager - FSI
Qualtrics
Reston, VA · Chicago, IL
The Technical Customer Manager plays a pivotal part in Qualtrics' success by leading the design, delivery and ongoing success of customer’s experience programs, focused on driving…
Added 11 mins ago
Analyst, Technical Customer Manager - FSI
Qualtrics
Provo, UT · Chicago, IL
The Technical Customer Manager plays a pivotal part in Qualtrics' success by leading the design, delivery and ongoing success of customer’s experience programs, focused on driving…
Added 12 mins ago
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Manager, Center of Excellence
Gong.io
Austin, TX
- $115,000 to $175,000 USD / year
Track record of owning a project from scoping through execution without heavy oversight.
Added 12 mins ago
Senior Manager, Health Benefits Consulting
Deloitte
Tulsa, OK
Are you an experienced health and welfare benefits consultant ready to lead complex client work? As a Senior Manager, Health Benefits Consulting, you will advise commercial employers and…
Added 12 mins ago
Revenue Cycle Manager
Ascension Health
Tulsa, OK
Schedule: Full time, Day shift
Added 12 mins ago
Sr Project Manager - Pharmacy Portfolio
HCSC
Tulsa, OK
This is a Flex (Hybrid) role: 3 days in office; 2 days work from home
Added 12 mins ago
Project, Software Engineer III
Deloitte US
McLean, VA · Richmond, VA · Rosslyn, VA
Demonstrate strong expertise in IBM Operational Decision Manager (ODM) components, including Rule Designer, Decision Server, Decision Center, and Rule Execution Server (RES).
Added 12 mins ago
Project Mgr Prin - Project Mgr Staff
American Electric Power
Tulsa, OK
Manage one or more intermediate and/or complex projects, up to the highest-level project complexity or a program area of projects, within a matrix team environment. Provide leadership,…
Added 12 mins ago
Project Manager
The Hertz Corporation
Oklahoma City, OK
We are seeking a strategic and customer-focused Project Manager to lead delivery of customer-facing products and support transformation initiatives across web, mobile, and platform…
Added 12 mins ago
O
Enterprise Task Order Delivery Owner
Oracle
Oklahoma City, OK
- $91,400 to $187,000 USD / year
Oracle Health Government Services is seeking a skilled Federal Program Manager specializing in federal task order ownership, contract delivery, scope governance, requirements management,…
Added 12 mins ago
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Cloud Consulting Delivery Lead- Fusion Applications
Oracle
Oklahoma City, OK
- $126,200 to $264,100 USD / year
As needed, act as functional Executive Sponsor for a complex program/client, providing guidance and direction to project team and client.
Added 12 mins ago
FINANCE MANAGER
Compass Group, North America
Oklahoma City, OK
The Financial Manager is a results-oriented finance focus role reporting to the Sr Director of Finance. This role also works closely with operations leadership and the broader finance team.…
Added 12 mins ago
T
Network Infrastructure Engineer
TEKsystems
Oklahoma City, OK
- $40 to $50 USD / hour
Works with and under the direction of the Project/Technical Manager and with customer nominated representatives.
Added 12 mins ago
Business Development Manager OEM
Emerson
Oklahoma City, OK
If you are a sales professional or business development manager looking for an opportunity to grow your career, Emerson has an exciting opportunity for you. In this role, you will drive…
Added 12 mins ago
Data Architect- Aerospace, Defense, and Mobility Sector - Senior Manager- Consulting - Open Location
EY
Oklahoma City, OK · Tulsa, OK
To qualify for the role, you must have:

Capgemini

Managing Service Delivery Manager

New York, NY, NY, United States

The base compensation range for this role in the posted location is: $134400 - 211320/per annum.

Apply on careers.capgemini.com About employer

Applications open in a new tab.

Job details

Pay: The base compensation range for this role in the posted location is: $134400 - 211320/per annum.
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Location:

Location: Newark, NJ

Job Description:

Service Delivery Management

Manage endtoend service delivery for assigned accounts and projects Ensure adherence to SLAs KPIs and contractual commitments Drive operational excellence and continuous service improvement initiatives Monitor project health risks dependencies and escalations Ensure timely and highquality delivery of services

Client Stakeholder Management

Act as the primary point of contact for client deliveryrelated matters Build and maintain strong relationships with client stakeholders Conduct regular governance meetings and service reviews Address and resolve customer concerns and escalations proactively Ensure high customer satisfaction and account growth

Resource Team Management

Manage resource planning allocation and utilization Lead crossfunctional and geographically distributed teams Support recruitment onboarding and workforce planning activities Mentor team members and drive performance management initiatives Foster a culture of collaboration and accountability

Financial Management

Track project revenue margins and profitability Manage budgeting forecasting and cost optimization Ensure accurate invoicing and revenue recognition Support business growth through demand planning and resource forecasting

Risk Compliance Management

Identify delivery risks and implement mitigation plans Ensure compliance with organizational and client policies Support audits security requirements and governance processes Monitor adherence to quality standards and best practices

Required Skills

8 years of experience in IT Services Consulting or Managed Services 3 years of experience in Service Delivery Management Strong understanding of ITIL processes and service management frameworks Experience managing multiple projects and client engagements Proven ability to handle stakeholders at various levels Strong project management and risk management skills Excellent communication negotiation and leadership abilities Experience with resource management and workforce planning

Preferred Skills

Experience in Insurance Banking Healthcare or Financial Services domains Knowledge of Agile Scrum and Waterfall methodologies Experience with Managed Services engagements Familiarity with ServiceNow Jira MS Project or similar tools ITIL FoundationIntermediate Certification PMP Prince2 or Scrum certifications are an advantage

The base compensation range for this role in the posted location is: $134400 - 211320/per annum.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Apply on careers.capgemini.com About employer

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Jobs in the United States