Jobs in the United States

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Added 1 min ago
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Process Engineer
Clean Crop Technologies, Inc.
Hennessey, OK
- $85,000 to $110,000 USD / year
…the cleaning, optical sorting and gravity equipment to each customer specification, trace yield loss and grading defects back to their cause, and run the trials that correct them. You will…
Added 6 mins ago
Occupational Therapist - Rehab Program Manager
Aegis Therapies
Elm Grove, WI
With a Program Manager Outpatient career, you get the best of both worlds: the chance to improve the lives of seniors while developing your leadership skills as the “go to person” on the…
Added 6 mins ago
Senior Project Controls Analyst
Pacific Gas And Electric Company
Fresno, CA
If assigned, they may perform functions in the Project Support Function, the Central Data Management Function, and/or the Central Financial Analysis Functions.
Added 9 mins ago
Care Manager - Clinic Care
Mosaic Health System
Saint Joseph, MO
The Care Manager works under the supervision of leadership providing coordination of care for patients in Mosaic Life Care and the organization's service area in such a manner as to use the…
Added 10 mins ago
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Closing Shift Manager
Charter Foods, Inc
Portsmouth, NH
- From $20 USD / hour
Must have reliable transportation
Added 12 mins ago
Assistant Manager II
Family Dollar
Stockton, CA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 12 mins ago
Assistant Manager II
Family Dollar
Glendale, AZ
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 12 mins ago
Assistant Manager I
Family Dollar
Cincinnati, OH
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 12 mins ago
Assistant Manager I
Family Dollar
South Holland, IL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 12 mins ago
Assistant Manager II
Family Dollar
Jackson, TN
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 14 mins ago
Senior Operational Excellence Specialist - Lic (open to remote)
AFMIC American Family Mutual Insurance Company, S.I.
Remote, United States
Demonstrated experience providing customer-driven solutions, support or service.
Added 14 mins ago
Sr. Product Marketing Manager, Lending
Chime Financial, Inc
San Francisco, CA
We are hiring for a Sr. Product Marketing Manager for Chime’s Lending product ecosystem. In this role, you’ll own how we bring to market and position Chime’s growing personal loan product…
Added 16 mins ago
Project Manager
MYR Group
Windham, NH
Superior educational assistance program (support for educational costs, internal training, and more!).
Added 16 mins ago
Test Development Manager
Jabil Inc.
Austin, TX
Jabil is seeking a Test Development Manager to lead the innovation, development, and global deployment of large-scale production software platforms supporting our growing Intelligent…
Added 18 mins ago
KC
North America Technical Engagement Manager (TEM)
KLA Corporation
Austin, TX
- $127,900 to $217,400 USD / year
…deposition, component inspection, and imaging and analytics. The Customer Engagement (CE) division is a field-based group of technical experts who partner closely with customers to provide…
Added 18 mins ago
KC
North America Inspection Technical Engagement Manager
KLA Corporation
Austin, TX
- $127,900 to $217,400 USD / year
…deposition, component inspection, and imaging and analytics. The Customer Engagement (CE) division is a field-based group of technical experts who partner closely with customers to provide…
Added 18 mins ago
Lead Security Analyst
TriNet
Atlanta
Provides expert technical support in respect to security issues
Added 19 mins ago
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Full-Time Warehouse Associate (Winchester, VA)
Kohl's
United States
- $16 USD / hour
- Full-time
+$.75 shift premium for night shift
Added 19 mins ago
Project Manager Construction New Store
Academy Sports + Outdoors
Katy, TX
…processes on track. The role is central to delivering projects that support store operations while balancing pace, quality, and…
Added 20 mins ago
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Strategy Manager - Amazon
Haleon
Warren
- $108,721 to $149,492 USD / year
Location: The position is based in Berkley Heights, NJ and follows a hybrid model, requiring an in-office presence of 3 days per week
Added 20 mins ago
Restaurant General Manager
sweetgreen
Madison, WI
As a Head Coach (General Manager), you're the leader, strategist, and mentor of your store. You'll inspire your team, drive operational excellence, and deliver exceptional guest experiences…
Added 20 mins ago
Charge Registered Nurse - RN
Fresenius Medical Care
Shawano, WI
…agencies. Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy…
Added 20 mins ago
Plant Engineering Manager
Conagra Brands
Darien, WI
Reporting to the Plant Manager, you’ll develop and implement the overall plant technical strategy with a focus on engineering projects, maintenance excellence, and stores improvement…
Added 20 mins ago
Sr Operations Admin
FDX
SUPERIOR, WI
…operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a…
Added 20 mins ago
Personal Banker Associate I- Waterford, MI
Fifth Third Bank, National Association
United States
The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position

Capgemini

Managing Service Delivery Manager

New York, NY, NY, United States

The base compensation range for this role in the posted location is: $134400 - 211320/per annum.

Apply on careers.capgemini.com About employer

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Job details

Pay: The base compensation range for this role in the posted location is: $134400 - 211320/per annum.
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Location:

Location: Newark, NJ

Job Description:

Service Delivery Management

Manage endtoend service delivery for assigned accounts and projects Ensure adherence to SLAs KPIs and contractual commitments Drive operational excellence and continuous service improvement initiatives Monitor project health risks dependencies and escalations Ensure timely and highquality delivery of services

Client Stakeholder Management

Act as the primary point of contact for client deliveryrelated matters Build and maintain strong relationships with client stakeholders Conduct regular governance meetings and service reviews Address and resolve customer concerns and escalations proactively Ensure high customer satisfaction and account growth

Resource Team Management

Manage resource planning allocation and utilization Lead crossfunctional and geographically distributed teams Support recruitment onboarding and workforce planning activities Mentor team members and drive performance management initiatives Foster a culture of collaboration and accountability

Financial Management

Track project revenue margins and profitability Manage budgeting forecasting and cost optimization Ensure accurate invoicing and revenue recognition Support business growth through demand planning and resource forecasting

Risk Compliance Management

Identify delivery risks and implement mitigation plans Ensure compliance with organizational and client policies Support audits security requirements and governance processes Monitor adherence to quality standards and best practices

Required Skills

8 years of experience in IT Services Consulting or Managed Services 3 years of experience in Service Delivery Management Strong understanding of ITIL processes and service management frameworks Experience managing multiple projects and client engagements Proven ability to handle stakeholders at various levels Strong project management and risk management skills Excellent communication negotiation and leadership abilities Experience with resource management and workforce planning

Preferred Skills

Experience in Insurance Banking Healthcare or Financial Services domains Knowledge of Agile Scrum and Waterfall methodologies Experience with Managed Services engagements Familiarity with ServiceNow Jira MS Project or similar tools ITIL FoundationIntermediate Certification PMP Prince2 or Scrum certifications are an advantage

The base compensation range for this role in the posted location is: $134400 - 211320/per annum.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Apply on careers.capgemini.com About employer

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Jobs in the United States