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Capgemini

Braze Solution Architect

Chicago, IL, IL, United States

The base compensation range for this role in the posted location is: $125,000 - $ 137,000

Apply on careers.capgemini.com About employer

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Job details

Pay: The base compensation range for this role in the posted location is: $125,000 - $ 137,000
Apply by: Dec 1, 2026
Experience: 12+ years of experience across MarTech, digital platforms, customer engagement, data/integration architecture or related technology domains.
Posting language: English
Posted: Nov 10, 2026

Original job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Location: Chicago, IL (3 days/week from office).

Key Responsibilities

• Own the overall Braze solution architecture and technical design for the implementation.

• Define how Braze integrates within the broader customer data, digital and MarTech ecosystem.

•

Lead architecture and technical design across:

• Customer profiles

• Identity and user identification

• Custom attributes

• Custom events and event taxonomy

• Segmentation

• Campaigns and Canvas

• Customer journey orchestration

• Content Blocks

• Liquid-based personalization

• Email, Push, SMS and In-App Messaging

• APIs, SDKs and integration patterns

• Translate business use cases and customer journeys into Braze functional, data, integration and technical requirements.

• Define source-to-Braze data mappings, event requirements and integration patterns with upstream/downstream systems.

• Partner with client Marketing, MarTech, Data, Engineering, Security and Enterprise Architecture teams.

• Define scalable implementation patterns capable of supporting future brands and use cases.

• Establish technical standards, architecture principles, design patterns and engineering guardrails.

• Provide technical leadership and design direction to Braze developers/configurators and data/integration engineers.

• Lead solution/design reviews and resolve complex architecture, integration and implementation issues.

• Work closely with the Program/Delivery Lead to identify architecture dependencies, risks and critical technical decisions.

• Support data validation, SIT/UAT, performance considerations, production readiness and go-live.

• Provide technical leadership during stabilization/hyper care.

• Establish appropriate technical documentation and support knowledge transfer into the client's ongoing platform team.

Required Qualifications & Experience

• 12+ years of experience across MarTech, digital platforms, customer engagement, data/integration architecture or related technology domains.

• Significant hands-on experience designing and implementing solutions on Braze.

•

Strong practical knowledge of:

• Braze Canvas

• Campaigns

• Segmentation

• User profiles

• Custom Attributes and Custom Events

• Content Blocks

• Liquid personalization

• Email, Push, SMS and In-App Messaging

• APIs and SDK-based integrations

• Strong understanding of customer data architecture, identity, event-driven integration and activation.

• Experience defining data and integration requirements between Braze and enterprise systems.

• Ability to translate marketing use cases and customer journeys into scalable solution architecture.

• Experience providing architecture leadership to distributed development and engineering teams.

• Strong troubleshooting and problem-solving capabilities across Braze, data and integration layers.

• Strong client-facing communication and technical workshop facilitation skills.

• Ability to communicate complex architecture decisions effectively to both technical and non-technical stakeholders.

Preferred Qualifications

• Braze certification(s) strongly preferred.

• Experience delivering multiple enterprise Braze implementations.

• Experience with cloud data and customer data platforms such as Databricks, Snowflake, Hightouch, Segment, mParticle or comparable technologies.

• Experience integrating Braze with broader enterprise MarTech and analytics ecosystems.

• Experience designing architectures for multi-brand, multi-market or multi-business-unit organizations.

• Experience with consent, preference and privacy requirements within enterprise customer-engagement environments.

• Experience in Financial Services or another complex and highly regulated industry.

• Consulting background with experience presenting architecture to senior client stakeholders.

The base compensation range for this role in the posted location is: $125,000 - $ 137,000

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Apply on careers.capgemini.com About employer

More about this job

Skills

Leadership
Documentation
Troubleshooting
Problem solving
Communication skills
Databricks
Snowflake
Onboarding

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Work requirements

Jobs in the United States