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Added 13 hours ago
CF
Financial Counselor-Full Time-Days
Cape Fear Valley Health System
United States
- Full-time
Added 1 day ago
Registered Nurse - Cardiac Telemetry, Half Time, Nights
Cape Fear Valley Health System
United States
Added 1 day ago
CF
Associate Child Care Teacher- Child Care Services, Full Time Days
Cape Fear Valley Health System
United States
- Full-time
Added 1 day ago
CF
Registered Nurse - Adult Intensive Care Unit, Full-Time Nights
Cape Fear Valley Health System
United States
- Full-time
Added 1 day ago
CF
Registered Nurse - Adult Intensive Care Unit, Full-Time Nights
Cape Fear Valley Health System
United States
- Full-time
Added 2 days ago
Registered Nurse - Pediatrics, Per Diem Days
Cape Fear Valley Health System
United States
Added 2 days ago
CF
Registered Nurse-Disease Specific Coordinator, Full Time Days
Cape Fear Valley Health System
United States
- Full-time
Added 2 days ago
CF
Registered Nurse - Radiology, Full Time Days
Cape Fear Valley Health System
United States
- Full-time
Added 2 days ago
CF
Receptionist-Full Time-Days
Cape Fear Valley Health System
United States
- Full-time
Added 2 days ago
CF
Ultrasound Tech-Full Time Days
Cape Fear Valley Health System
United States
- Full-time
Added 2 days ago
CF
Histotechnician Certified-Full-time Days-CFV Dermatology
Cape Fear Valley Health System
United States
- Full-time
Added 3 days ago
CF
Scheduler-Full Time-Days
Cape Fear Valley Health System
United States
- Full-time
Added 3 days ago
CF
Registered Nurse-Medical Surgical Telemetry Unit, Full Time Days
Cape Fear Valley Health System
United States
- Full-time
Added 3 days ago
CF
Patient Representative - Clinics-Full Time-Days
Cape Fear Valley Health System
United States
- Full-time
Added 3 days ago
CF
Patient Representative - Clinics-Full Time-Days
Cape Fear Valley Health System
United States
- Full-time
Added 3 days ago
CF
Behavioral Health Technician- Dorothea Dix Fayetteville Adolescent Psych Unit, Full Time Days
Cape Fear Valley Health System
United States
- Full-time
Added 3 days ago
CF
Registered Nurse - Emergency Department, Full-Time Mid (3 p.m. to 3 a.m.)
Cape Fear Valley Health System
United States
- Full-time
Added 3 days ago
CF
Manager Clinical Documentation Specialist- Full Time Days
Cape Fear Valley Health System
United States
- Full-time
Added 3 days ago
CF
Hospital AR and Denial Management Analyst- Full Time Days
Cape Fear Valley Health System
United States
- Full-time
Added 3 days ago
CF
Emergency Department Access Representative-Full Time-Variable
Cape Fear Valley Health System
United States
- Full-time
Added 3 days ago
CF
Director of Patient Access- Full Time Days
Cape Fear Valley Health System
United States
- Full-time
Added 3 days ago
CF
Corporate Director of Operations - CFV Medical Group, Full Time Days
Cape Fear Valley Health System
United States
- Full-time
Added 3 days ago
CF
EPIC Principal Trainer-Full Time-Days
Cape Fear Valley Health System
United States
- Full-time
Added 3 days ago
CF
Laboratory Assistant -Part-time Days
Cape Fear Valley Health System
United States
- Part-time
Added 3 days ago
Registered Nurse Neonatal Coordinator - Neonatal ICU, PRN Days
Cape Fear Valley Health System
United States

Cape Fear Valley Health System

Access Representative-Full Time-Variable

United States

Full-time

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Job details

Job type: Full-time
Experience: 1 year experience with Microsoft Windows required
Posting language: English
Posted: Oct 13, 2026

Original job description

Facility Cape Fear Valley Medical Center Location Fayetteville, North Carolina Department PFS Registration Job Family Clerical Work Shift Variable (United States of America) Summary Obtain accurate and detailed demographic, financial and clinical information to perform accurate and complete admissions/registrations, while exhibiting warmth, compassion and responsiveness to patients, their families and friends, professionals and co-workers within the hospital.Major Job Functions

The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:

Query EAD and enter patient demographics in computer system to obtain accurate patient medical record and account number
Communicate Medical Center’s Collection Policy and collect outstanding balance amounts, deposits and point of service payments
Verify insurance benefits and obtain prior authorizations for those payers that require pre-authorization
Verify through Compliance Checker Software all Medicare patient diagnoses to ensure compliance with LMRP guidelines and obtain ABN’s as necessary
Obtain physician orders to support services rendered
Order ancillary tests within the order entry system
Assist insurance companies, physician offices, and other hospital departments with patient information, etc.
Monitor and coordinate patient placement through bed control functions in a timely and patient focused manner
Other duties as assigned

Minimum Qualifications The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:

Education and Formal Training:

High school diploma or equivalent required

Work Experience:

1 year experience with Microsoft Windows required
1 year of insurance/clerical experience within a hospital or medical office setting preferred

Knowledge, Skills, and Abilities Required:

Proficiency in reading, writing, and speaking the English language
Knowledge of insurance and collection of payments preferred
Medical terminology knowledge preferred
Ability to type and perform data entry functions at a level required and needed to maintain productivity standards of a department
Excellent verbal and written communication skills
Demonstrated customer service skills to a variety of customers from different cultural and economic backgrounds preferred
Critical thinking skills and ability to problem solve
Multi-skilled with the ability to appropriately handle complexity and stress with the changing needs of the patients, families, visitors, and the Health System
Dexterity to operate office equipment
Answer telephone calls, use personal computer and other business machines extensively

Physical Requirements:

May have eyestrain due to the many hours spent looking at a computer screen
Sitting or standing in intervals for long periods of time
Low to moderate noise level
Bends, reaches, pushes and pulls file drawers to file records and reports
Ability to transport patients and assist with baggage
Regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds

Required Licenses and Certifications

Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity

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More about this job

Skills

Regulatory compliance
Microsoft Windows
Medical terminology
Data entry
Communication skills
Customer service
Critical thinking
Office equipment

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