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Assistant Director CCAPE

  • West Barnstable, MA, United States
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Job details

Posting language
English
Posted

Original job description

POSITION SUMMARY The Assistant Director supports the Director/Chief Workforce Development Officer in managing CCAPE\'s daily operations, staff, and programs. This hands-on leadership role ensures efficient workflows, team accountability, and quality delivery across career training, open enrollment, employer contract training, apprenticeships, and workforce initiatives. The position directly supervises Senior Managers, the Staff Assistant, and the part-time Marketing & Digital Media Specialist, coordinating priorities, monitoring performance, and supporting program success. KEY RESPONSIBILITIES Operations & Team Leadership Oversee daily operations, staff workloads, priorities, and departmental workflows. Translate strategic goals and revenue targets into actionable plans. Supervise, coach, and support assigned staff and promote team accountability. Serve as operational lead in the Director\'s absence. Program & Employer Engagement Oversee operational delivery of career training, open enrollment, employer contract training, and apprenticeship programs. Support employer partnerships, contract development, scheduling, and program implementation. Monitor program quality, enrollment, revenue goals, and compliance. Evaluate courses, instructors, and outcomes to ensure continuous improvement. Identify new training opportunities aligned with workforce needs and community priorities. Maintain relationships with employers, workforce boards, educational institutions, and community partners. Fiscal & Administrative Oversight Assist with budget monitoring, purchasing, financial reporting, and accounts payable/receivable. Oversee enrollment, revenue, contact-hour, and grant reporting. Ensure accurate records and compliance with college policies and funding requirements. Marketing & Outreach Supervise marketing and digital communications supporting enrollment and employer engagement. Coordinate program outreach and maintain strong customer service standards. Represent CCAPE at employer and community events as needed. MINIMUM QUALIFICATIONS Bachelor\'s degree in Education, Business, Workforce Development, or related field, or equivalent combination of education and experience. Five years of relevant experience in continuing education, workforce development, or adult education. Supervisory or team leadership experience. Experience in program development, curriculum management, and training coordination. Knowledge of employer engagement, contract training, or apprenticeships. Strong organizational, communication, problem-solving, and interpersonal skills. Proficiency in Microsoft Office and database/spreadsheet applications. Ability to manage multiple priorities and work with diverse community partners. Reliable transportation and unrestricted authorization to work in the United States. PREFERRED QUALIFICATIONS Master\'s degree in Education, Business, or related field. Three years of management experience in higher education, workforce development, or continuing education. Experience with employer training, apprenticeships, grants, and workforce funding. Knowledge of labor market trends, career training, and noncredit-to-credit pathways. Experience with budget oversight, grant compliance, and reporting. Familiarity with Jenzabar, CourseStorm, Salesforce, or similar systems. Understanding of access, equity, and student success practices. Additional language proficiency.

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Skills

  • Team leadership
  • Financial reporting
  • Accounts payable
  • Interpersonal skills
  • Microsoft Office
  • Spreadsheet applications
  • Regulatory compliance
  • Salesforce

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