Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
QCQA Manager
Kent Companies
Houston, TX
The QA/QC Manager is responsible for developing, implementing, and managing Kent Companies' quality assurance and quality control program for commercial concrete construction projects, with…
Added 1 min ago
KC
Safety Coordinator
Kent Companies
Richmond, VA
- $75,000 to $95,000 USD / year
Lead and participate in safety events, stand-downs, and training sessions.
Added 1 min ago
W
Early Careers: Corporate Risk and Broking (CRB) Graduate Development Program Analyst – Client Advocacy, Commercial Lines – Atlanta, Chicago, New York - 2027
WTW
NY · Chicago, IL · Atlanta, GA
- $36 to $39 USD / hour
I would delete this one for GDPs: In collaboration with the lead client relationship manager, actively expands existing client relationships and supports new business prospecting
Added 2 mins ago
AS
Director Of Memory Care
Atria Senior Living
GA-Alpharetta
- $65,000 to $74,750 USD / year
Two (2) to four (4) years of experience caring for people with dementia and developing and facilitating activity programs, preferably as a manager with a specialized dementia program.
Added 2 mins ago
Gas Leader
Murphy USA
CEDAR KNOLLS, NJ
Elevate your career as a QuickChek Fuel Manager, where you play a pivotal role in ensuring customers enjoy an exceptional experience during their fuel purchases. As a Fuel Manager, you'll…
Added 3 mins ago
Manager, Sales Development
TrueNAS
Remote, United States
Position Overview: TrueNAS is seeking an exceptional Manager, Sales Development to build, lead, and scale a high-performing Sales Development Representative (SDR) organization. Reporting to…
Added 4 mins ago
Manufacturing Execution System (MES) Program Delivery Manager
Peraton
Dallas-Fort Worth, TX
Peraton is seeking a seasoned Manufacturing Execution System (MES) Program Delivery Manager to lead delivery of a complex, enterprise-wide Manufacturing Execution System (MES) and IT…
Added 6 mins ago
Sr Manufacturing Manager 2 - Projects and Initiatives
GE HealthCare
Remote, United States
The Supply Chain PMO Leader will lead the planning and execution of critical supply chain transformation and operational projects/programs for the Surgical Innovations Business Unit. This…
Added 6 mins ago
V
Entry-level Lube Tech/Technician
Valvoline
Schofield, WI
- $17 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 6 mins ago
System Director of Dining
Compass Group, North America
Grafton, WI
New Community Transitions & Growth: Lead and support the successful onboarding and transition of new communities, ensuring operational readiness, effective training, consistent…
Added 6 mins ago
J
Merchandising Sales Lead - Part-time
J.Jill
Roseville, CA
- $16.4 USD / hour
- Part-time
…seeking a passionate, customer-obsessed, and results-driven Sales Lead. You will support store leadership in driving sales and team support and thrive in creating meaningful connections…
Added 6 mins ago
Set-Up Tech I - Y Shift
Milwaukee Tool
West Bend, WI
Inform Supervisor/Team Lead or Department Manager about processes or equipment requiring attention
Added 6 mins ago
Group Development Partner- Operations
Milwaukee Tool
Brookfield, WI
Lead a team of Development Partners and program managers that consult with the business and Talent Management partners on critical initiatives involving the current and future skill needs…
Added 6 mins ago
PATIENT FLOW MANAGER, HEALTHCARE
Compass Group, North America
BROOKFIELD, WI
As a Patient Flow Manager , you will provide operational leadership for patient observation and flow services across multiple hospital locations. This role oversees staffing, scheduling,…
Added 6 mins ago
V
Entry-level Lube Tech/Technician
Valvoline
Eau Claire, WI
- $17 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 6 mins ago
Weekend RN - PRN
Gentiva
Wausau, WI · Mosinee, WI · Tomahawk, WI
Lead with Heart. Be the Difference. Transform End-of-Life Care.
Added 6 mins ago
GH
Global Clinical Marketing Manager, Patient Care Solutions
GE HealthCare
Waukesha, WI
- $122,400 to $183,600 USD / year
The Global Clinical Marketing Manager, Patient Care Solutions (PCS) will lead the development and execution of the clinical marketing strategy to drive awareness, engagement, adoption, and…
Added 6 mins ago
GA
Director, Architecture and Data
GE Aerospace
Waukesha, WI
- $152,000 to $202,000 USD / year
…coordinating with the Data Fabric Sr Principal Technical Product Manager and the Principal Architects for Enterprise, Data, Infrastructure, and…
Added 6 mins ago
Senior Manager - Cybersecurity Compliance
CVS Health
Madison, WI
The Senior Manager of Cybersecurity Compliance will lead and execute strategic initiatives related to Regulatory Compliance for CVS Health’s Enterprise Information Security team, guiding…
Added 6 mins ago
CG
GENERAL MANAGER
Compass Group, North America
Madison, WI
- $85,000 to $95,000 USD / year
Great dining is about more than great food. It’s about the people who make every diner feel welcome. As General Manager at this busy corproate dining account (new business), you’ll lead the…
Added 6 mins ago
C
Program Manager / Implementation Lead (Ketryx)
Cognizant
Madison, WI
- $83,000 to $94,500 USD / year
As a Ketryx Program Manager , you will make an impact by leading the implementation of Ketryx and associated quality and engineering platforms in a regulated environment. You will be a…
Added 6 mins ago
Project Manager
Maximus
Madison, WI
Maximus is seeking an experienced Journeyman Program/Project Manager to lead the Rapid FCL Prototype Program. The Journeyman Program/Project Manager will be responsible for leading and…
Added 6 mins ago
C
Program Manager/ Implementation Lead (Ketryx)
Cognizant
Madison, WI
- $83,000 to $94,500 USD / year
Program Manager / Implementation Lead (Ketryx )
Added 6 mins ago
Project Manager - Medicaid
Highmark Health
Madison, WI
Work with business and technical organizations to assemble project teams. Lead Project Managers and Program team in the development and maintenance of comprehensive plans for a defined…
Added 6 mins ago
Product Mgr II
RELX INC
Madison, WI
The Product Manager II will own one or more product features and lead project execution. He/she will own product development plans and represent their feature(s) within the cross-functional…

CAO

Therapy Front Desk Coordinator

Hanover, MD, United States

Apply About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: Minimum of 1+ years’ experience in administrative roles, preferably in a medical environment.
Posting language: English
Posted: Nov 10, 2026

Original job description

Position Summary/Scope Of Responsibility

The Centers for Advanced Orthopaedics LLC (CAO) is one of the nation’s largest Orthopaedics practices, owned and operated by physicians, with over 60 locations across Maryland, Northern Virginia, and the District of Columbia. With approximately 2,000 employees, working in 28 Divisions, CAO is a growing business with revenues of approximately $250 Million. CAO is committed to be the Orthopaedics provider of choice for our patients; partner of choice for payors and health systems; and employer of choice by attracting and retaining a talented workforce.

The Therapy Front Desk Coordinator is responsible for ensuring smooth and efficient operations of all therapy front desks including providing excellent customer service to all people who interact at the front desk. The Front Desk Coordinator is responsible for ensuring that all front desk policies and procedures are followed at any CAO therapy location assigned.

Primary Responsibilities

•Provide quality customer service to all patients, vendors and all other people who walk into or call the therapy clinic. •Address scheduling and billing patient issues and complaints and when necessary, defer to the Therapy Site Lead/Manager. •Track visit limits, authorizations, and prescription expiration dates for all patients. Perform daily “click-throughs” to ensure all patients scheduled for the following day have current prescriptions/authorizations and are not overdue for a re-evaluation. •Schedule, cancel and reschedule patient appointments and contact patients who no show for their appointments. Attempt to schedule out patient appointments in advance. Ensure that patients who call to cancel appointments are offered rescheduled appointments within the same week when possible and filling wait list appointments as they appear. Confirm new patient appointments. •Verify patient insurance eligibility and benefits and/or obtain pre-authorization prior to patient visit and as needed throughout patient’s length of care. •Check in patients and collect copayment, co-insurance, deductible, self-pay rate immediately upon arrival and payments for DME and supplies prior to patient’s departure. •Issue appropriate new patient registration paperwork to new patients and assist them with completion when necessary. Ensure all new patient registration paperwork is fully completed with all necessary signatures. •Assist with appeals to insurance companies to extend therapy services as necessary. •Obtain and track signatures for Medicare Plans of Care and Medicare Recertifications. •Greet people immediately upon entering clinic and answer phone calls and check voicemails and respond to voicemails every hour. •Complete the daily opening and closing procedures as specified by the practice/billing office. •Run daily, weekly, and monthly TheraOffice reports as required by Site Lead/Manager. •Monitor inventory of office supplies and orders or delegates ordering as appropriate and when necessary. Must obtain approval from Therapy Site Lead/Manager prior to ordering a supply piece of equipment, which exceeds $300. •Continuously seek ways to improve overall therapy front desk operations and patient and staff satisfaction.

Communicate with Therapy Site Lead/Manager and Director whenever necessary to keep him/her informed of any developments, problems, concerns, etc. which occur at the front desk.
Performs other duties as assigned.

Reporting Relationships The Therapy Front Desk Coordinator reports directly to the Practice Administrator. This role does not have direct reports.

Required Education & Experience

High School Diploma or GED required.
CPR for Healthcare Providers certification.
Minimum of 1+ years’ experience in administrative roles, preferably in a medical environment.
Experience and proficiency working with computers and electronic medical records.

Competencies/Required Skills

Strong Interpersonal Skills - Ability to develop relationships and collaborate in a decentralized organization.
Demonstrated ability to organize, prioritize, and manage multiple tasks in a dynamic environment with a proven track record of results.
Strong oral and written communication skills with excellent self-discipline and patience
Proficiency in Windows based office technologies (e.g., Word, Excel)
Thorough knowledge of CPT & ICD-10 coding procedures.
Thorough knowledge of Medicare and third-party billing.
Thorough knowledge of Workers Compensation insurance its unique features and requirements.
Able to work independently.
Exudes professionalism in presentation.
Must be able to read, write, speak, understand, and communicate in the English language.

Physical Demands

Must be able to sit for long periods of time and lift up to 25 pounds.
Must be able to use appropriate body mechanics techniques when performing desk duties.
Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting, and sitting.
Adequate hearing to perform duties in person and over telephone.
Must be able to communicate clearly to patients in person and over the telephone.
Visual acuity adequate to perform job duties, including reading materials from printed sources and computer screens.

Benefits Include:

Medical, dental, and vision insurance | Flexible Spending Account (FSA) and Health Savings Account (HSA) options | 401(k) retirement plan with employer contributions | Paid time off and paid holidays | Employer-paid life insurance | Voluntary supplemental benefits including disability and additional coverage options | Employee Assistance Program (EAP) Full-time employees are eligible for employer-paid life insurance. Part-time employees are eligible for 401(k) participation. Benefits eligibility and employer contribution levels may vary.

Apply About employer

More about this job

Skills

Front Desk
Orthopaedics
Customer service
Scheduling
Opening and closing procedures
Reporting
CPR
Electronic health records
Interpersonal skills
Communication skills
Microsoft Windows
Microsoft Word
Microsoft Excel
CPT
Work independently
Tolerate sitting for long periods
Heavy lifting

Report this job