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TL
Assistant Marketing Manager
Travel Leisure Resort Development Inc
Hampton, VA
- $43,888 to $90,000 USD / year
Assists the In-House Marketing Manager in overseeing the daily operations and productivity of the In-House Marketing Team. Assists in the interviewing, hiring, supervision, training,…
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Construction Project Manager
Milhaus
Kansas City, KS
The Project Manager is responsible for the budgeting, planning, scheduling, and buy-out of the construction project. This role includes communicating and collaborating with Owners,…
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Product Marketing Manager
Visit us on our LinkedIn Page
Costa Mesa, CA
We're looking for a Product Marketing Manager who can connect great products with compelling stories that resonate with customers and drive business results.
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Teller-PT
First Commonwealth Bank
DuBois, PA
…Service Promise every day. Through your involvement in day-to-day operations you will learn to create an amazing experience in the Center for employees and customers. You take personal…
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HEALTH AND SAFETY MANAGER
JBS USA
Perry, IA
Reports To: Head of Safety (Corporate) / Plant Manager
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AP
Cost Manager
Aegis Project Controls
Dallas, TX
- $100,000 to $140,000 USD / year
We seek a Cost Manager to provide support services to our valued client's data center practice. 5 to 10 years’ construction experience is required. This role is focused on the financial and…
Added 1 min ago
CW
Warehouse Manager
Charger Water Treatment Products
Jacksonville, FL
- $19 USD / hour
Charger Water Treatment Products is on the lookout for a proactive Warehouse Manager to lead our warehouse operations effectively in Jacksonville, FL! In this role, you will be responsible…
Added 1 min ago
CH
Pharmacy Technician
CVS Health
Harrisonburg, VA
- $16 to $24 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 1 min ago
CH
Pharmacy Technician
CVS Health
Rocky Mount, VA
- $16 to $24 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 1 min ago
CH
Staff Pharmacist Full Time
CVS Health
Woodmere, OH
- $60 to $76 USD / hour
- Full-time
Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the…
Added 1 min ago
CH
Staff Pharmacist Full Time
CVS Health
Richmond Heights, OH
- $60 to $76 USD / hour
- Full-time
Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the…
Added 1 min ago
CH
Staff Pharmacist Full Time
CVS Health
Shaker Heights, OH
- $60 to $76 USD / hour
- Full-time
Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the…
Added 1 min ago
CH
Staff Pharmacist Full Time
CVS Health
Warrensville Heights, OH
- $60 to $76 USD / hour
- Full-time
Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the…
Added 1 min ago
CH
Staff Pharmacist Full Time
CVS Health
Garfield Heights, OH
- $60 to $76 USD / hour
- Full-time
Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the…
Added 1 min ago
CH
Staff Pharmacist Full Time
CVS Health
Cleveland, OH
- $60 to $76 USD / hour
- Full-time
Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the…
Added 1 min ago
CH
Staff Pharmacist Full Time
CVS Health
Cleveland, OH
- $60 to $76 USD / hour
- Full-time
Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the…
Added 1 min ago
CH
Pharmacy Intern - Grad
CVS Health
Oberlin, OH
- $30 to $42 USD / hour
…to further your knowledge of store, district, and regional operations. Through your hands-on experience, training roadmap, and time spent with leaders in your district you will deepen your…
Added 1 min ago
CH
Pharmacy Technician
CVS Health
Phoenix, AZ
- $17.15 to $27.15 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 1 min ago
CH
Pharmacy Intern - Grad
CVS Health
Mansfield, OH
- $30 to $42 USD / hour
…to further your knowledge of store, district, and regional operations. Through your hands-on experience, training roadmap, and time spent with leaders in your district you will deepen your…
Added 1 min ago
CH
Pharmacy Intern - Grad
CVS Health
Newark, OH
- $30 to $42 USD / hour
…to further your knowledge of store, district, and regional operations. Through your hands-on experience, training roadmap, and time spent with leaders in your district you will deepen your…
Added 1 min ago
CH
Pharmacy Technician
CVS Health
Tucson, AZ
- $17.45 to $27.45 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 1 min ago
CH
Pharmacy Technician
CVS Health
Tucson, AZ
- $17.45 to $27.45 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 1 min ago
CH
Pharmacy Technician
CVS Health
Tucson, AZ
- $17.45 to $27.45 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 1 min ago
Informatics Manager - Risk Adjustment
CVS Health
Hartford, CT · Trenton, NJ · New Albany, OH · Moon Township, PA · Blue Bell, PA
Experience using governed analytics or AI-enabled capabilities to improve risk adjustment operations, valuation, or vendor oversight
Added 1 min ago
CH
Pharmacy Intern - Grad
CVS Health
Westerville, OH
- $30 to $42 USD / hour
…to further your knowledge of store, district, and regional operations. Through your hands-on experience, training roadmap, and time spent with leaders in your district you will deepen your…

CAO

Therapy Front Desk Coordinator

Prince Frederick, MD, United States
Dunkirk, MD, United States

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Job details

Education: High school diploma
Experience: Minimum of 1+ years’ experience in administrative roles, preferably in a medical environment.
Posting language: English
Posted: Nov 6, 2026

Original job description

Position Summary/Scope Of Responsibility

The Centers for Advanced Orthopaedics LLC (CAO) is one of the nation’s largest Orthopaedics practices, owned and operated by physicians, with over 60 locations across Maryland, Northern Virginia, and the District of Columbia. With approximately 2,000 employees, working in 28 Divisions, CAO is a growing business with revenues of approximately $250 Million. CAO is committed to be the Orthopaedics provider of choice for our patients; partner of choice for payors and health systems; and employer of choice by attracting and retaining a talented workforce.

The Therapy Front Desk Coordinator is responsible for ensuring smooth and efficient operations of all therapy front desks including providing excellent customer service to all people who interact at the front desk. The Front Desk Coordinator is responsible for ensuring that all front desk policies and procedures are followed at any CAO therapy location assigned.

Primary Responsibilities

Provide quality customer service to all patients, vendors and all other people who walk into or call the therapy clinic.
Address scheduling and billing patient issues and complaints and when necessary, defer to the Therapy Site Lead/Manager.
Track visit limits, authorizations, and prescription expiration dates for all patients. Perform daily “click-throughs” to ensure all patients scheduled for the following day have current prescriptions/authorizations and are not overdo for a re-evaluation.
Schedule, cancel and reschedule patient appointments and contact patients who no show for their appointments. Attempt to schedule patient appointments out in advance. Ensure that patients who call to cancel appointments are offered rescheduled appointments within the same week when possible and filling wait list appointments as they appear. Confirm new patient appointments.
Verify patient insurance eligibility and benefits and/or obtain pre-authorization prior to patient visit and as needed throughout patient’s length of care.
Check in patients and collect copayment, co-insurance, deductible, self-pay rate immediately upon arrival and payments for DME and supplies prior to patient’s departure.
Issue appropriate new patient registration paperwork to new patients and assist them with completion when necessary. Ensure all new patient registration paperwork is fully completed with all necessary signatures.
Assist with appeals to insurance companies to extend therapy services as necessary.
Obtain and track signatures for Medicare Plans of Care and Medicare Recertifications.
Greet people immediately upon entering clinic and answer phone calls and check voicemails and respond to voicemails every hour.
Complete the daily opening and closing procedures as specified by the practice/billing office.
Run daily, weekly, and monthly TheraOffice reports as required by Site Lead/Manager.
Monitor inventory of office supplies and orders or delegates ordering as appropriate and when necessary. Must obtain approval from Therapy Site Lead/Manager prior to ordering a supply piece of equipment, which exceeds $300.
Continuously seek ways to improve overall therapy front desk operations and patient and staff satisfaction.
Communicate with Therapy Site Lead/Manager and Director whenever necessary to keep him/her informed of any developments, problems, concerns, etc. which occur at the front desk.
Performs other duties as assigned.

Required Education & Experience

High School Diploma or GED required.
CPR for Healthcare Providers certification.
Minimum of 1+ years’ experience in administrative roles, preferably in a medical environment.
Experience and proficiency working with computers and electronic medical records.

Competencies/Required Skills

Strong Interpersonal Skills - Ability to develop relationships and collaborate in a decentralized organization.
Demonstrated ability to organize, prioritize, and manage multiple tasks in a dynamic environment with a proven track record of results.
Strong oral and written communication skills with excellent self-discipline and patience
Proficiency in Windows based office technologies (e.g., Word, Excel)
Thorough knowledge of CPT & ICD-10 coding procedures.
Thorough knowledge of Medicare and third-party billing.
Thorough knowledge of Workers Compensation insurance its unique features and requirements.
Able to work independently.
Exudes professionalism in presentation.
Must be able to read, write, speak, understand, and communicate in the English language.

Physical Demands

Must be able to sit for long periods of time and lift up to 25 pounds.
Must be able to use appropriate body mechanics techniques when performing desk duties.
Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting, and sitting.
Adequate hearing to perform duties in person and over telephone.
Must be able to communicate clearly to patients in person and over the telephone.
Visual acuity adequate to perform job duties, including reading materials from printed sources and computer screens.

Benefits Include:

Medical, dental, and vision insurance | Flexible Spending Account (FSA) and Health Savings Account (HSA) options | 401(k) retirement plan with employer contributions | Paid time off and paid holidays | Employer-paid life insurance | Voluntary supplemental benefits including disability and additional coverage options | Employee Assistance Program (EAP) Full-time employees are eligible for employer-paid life insurance. Part-time employees are eligible for 401(k) participation. Benefits eligibility and employer contribution levels may vary.

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More about this job

Skills

Front Desk
Orthopaedics
Customer service
Scheduling
Opening and closing procedures
CPR
Electronic health records
Interpersonal skills
Communication skills
Microsoft Windows
Microsoft Word
Microsoft Excel
CPT
Work independently
Tolerate sitting for long periods
Heavy lifting

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