Jobs in the United States

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Adjunct Instructor - General Education - Political Science
Unitek Learning
Remote, United States
Through our Workforce Solutions segment, Unitek partners with hospitals and health systems to create sustainable talent pipelines and expand access to healthcare education through…
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UL
Nursing Simulation Technologist- Full Time
Unitek Learning
San Jose, CA
- $41 to $48 USD / hour
- Full-time
Operates and maintains audio-visual and debriefing systems.
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Project Manager
Actalent
Mcminnville, OR
- $43 to $58 USD / hour
Apply knowledge of business systems, including Earned Value Management, Risk and Opportunity Management, and contract management such as firm fixed price.
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Grossing Technician
Actalent
Modesto, CA
- $25 to $35 USD / hour
Prepare and maintain accurate records, reports, and documentation using laboratory information systems and electronic communication tools.
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Quality Manager
Actalent
Lawndale, CA
- $130,000 to $150,000 USD / year
background in medical device quality systems, including complaint handling, nonconformance management, and audit readiness.
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Drinking Water Treatment Business Class Lead
HDR
Bellevue, WA · Pasco, WA · Everett, WA · Spokane, WA · Olympia, WA · Seattle, WA · Gig Harbor, WA
…and technical excellence. Whether you're modernizing aging systems or pioneering new approaches, your contributions will make a meaningful difference in people's lives. This isn't just a…
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Material Damage Supervisor
Aspire General Insurance Company
United States
Identify opportunities to improve claims processes and systems and provide recommendations to Claims leadership.
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Director of Sales, Enterprise
Dot Compliance
Remote, United States
Experience selling Quality Management Systems (QMS), or other compliance software.
Added just now
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Software Architect - Insurance Platforms
Trupanion
Seattle
- $170,000 to $190,000 USD / year
Design highly available, scalable, and secure distributed systems using modern software architecture practices.
Added 1 min ago
Sr. Manager, Access & Reimbursement - (Orlando, FL) - (Orlando, FL) (field based)
Eisai
Orlando, FL
…alternate sites of infusion care, State Societies, and Health…
Added 1 min ago
UG
Per Diem Ambulatory Service Representative II ASC Kelsey-Seybold Clinic
UnitedHealth Group
Houston, TX
- $18 to $32 USD / hour
Knowledge of electronic medical record systems
Added 1 min ago
UG
Senior Support Engineer
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
3+ years of experience in production application support, incident triage, and root cause analysis for high-availability systems
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UG
Senior Full Stack Software Engineer
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
Demonstrated experience leading projects focused on innovations and development of information systems and/or security solutions
Added 1 min ago
UG
Senior Full Stack Engineer
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
…high-quality software solutions across enterprise healthcare…
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UG
Medical Assistant I/II/III - Internal Medicine - Kelsey-Seybold Clinic - Greater Heights
UnitedHealth Group
Houston, TX
- $16 to $32 USD / hour
EPIC and Windows-based computer systems experience
Added 1 min ago
UG
Clinical Assistant
UnitedHealth Group
West Nyack, NY
- $16 to $25 USD / hour
Is proficient in the use of electronic systems
Added 1 min ago
UG
Per Diem ASR II: Kelsey-Seybold Clinic NW Campus
UnitedHealth Group
Houston, TX
- $18 to $32 USD / hour
Knowledge of electronic medical record systems
Added 1 min ago
UG
Senior Software Engineer
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
Develop reusable component libraries and integrate design systems to maintain UI consistency and accelerate deployment cycles
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UG
Medical Assistant I/II/III - Pulmonary - Kelsey-Seybold Clinic - Main Campus
UnitedHealth Group
Houston, TX
- $16 to $32 USD / hour
EPIC and Windows-based computer systems experience
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UG
Sr. Communication Consultant - Videographer - MN Market
UnitedHealth Group
Minnetonka, MN
- $91,700 to $163,700 USD / year
Proficiency with professional camera systems, lighting equipment, and audio recording tools
Added 1 min ago
RC
Business Development Representative
RXO CORPORATE SOLUTIONS, LLC
Chicago, IL
- $45,000 USD / year
Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics.
Added 1 min ago
Inventory Control Manager I
DPDHL
Lockbourne, OH
Knowledge of systems such as JDA, Manhattan WMS, DMPLUS, SAP, etc., Required
Added 1 min ago
General Manager III - Distribution
DPDHL
Chattanooga, TN
Systems: Customer SAP v23 (Ingredients and Components) DHL Blue Yonder 2023.1 (Finsihed Goods) Must have knowledge of both systems
Added 1 min ago
Quality Assurance Manager I
DPDHL
Channahon, IL
…applicable for regulated hardware, equipment, and software…
Added 1 min ago
Inventory Control Supervisor
DPDHL
Memphis, TN
Knowledge of systems such as JDA, Manhattan, WMS, DMPLUS, SAP, etc. required

CAO

Call Center Coordinator

Bethesda, MD, United States

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Job details

Experience: 2+ years of experience of call center experience, preferably in a medical setting/organization.
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Summary/Scope of Responsibility

The Centers for Advanced Orthopaedics LLC (CAO) is one of the nation’s largest Orthopaedics practices, owned and operated by physicians, with over 60 locations across Maryland, Northern Virginia, and the District of Columbia. With approximately 2,000 employees, working in 28 Divisions, CAO is a growing business with revenues of approximately $250 Million. CAO is committed to be the Orthopaedics provider of choice for our patients; partner of choice for payors and health systems; and employer of choice by attracting and retaining a talented workforce.

The Call Center Coordinator serves a key role in meeting patient needs while aligning with the overall mission, vision, and goals of the CAO. Answering phones and initiating referrals and/or inpatient transfers from physicians and medical professionals. This position will require excellent skill in multi-tasking, customer service, and sympathy to deliver the value based care the CAO strives to maintain.

Duties include, but are not limited to:

Exhibits strong customer service and communication skills in daily interaction with the public, patients, staff, and physicians in the performance of job duties.
Dictates and responds to all voicemails and e-mails received by the call center in a timely manner, within the response time designated by the practice.
Processes payments accurately and timely while adhering to payment plan guidelines.
Interprets Explanation of Benefit’s (EOB) to ensure payments and adjustments are properly applied.
Regularly and accurately updates applicable patient personal and payment information within EMR/EHR software.
Reviews audit journal daily to ensure accounts are monetarily balanced.
Meets personal metrics and quality customer service experience requirements set for the call center team.
Collaborates with the assigned leader to resolve escalated/unresolved customer issues.
Ensures compliance with all applicable laws, regulations, and CAO policies at all times.
Performs other duties as assigned.

Required Education & Experience

High School Diploma or GED
2+ years of experience of call center experience, preferably in a medical setting/organization.
Proficiency with Microsoft Office suite of products and EMR/EHR software.
Experience collaborating across multiple functions.
Experience operating in a fast-growing work environment and dealing with ambiguity.

Competencies/Required Skills & Abilities

Strong Interpersonal Skills - Ability to develop relationships and collaborate and influence in a decentralized organization.
Strong leadership skills with a focus on employee development and engagement.
Confident, independent thinker and strong decision-making ability when circumstances warrant such action.
Demonstrated ability to organize, prioritize, and manage multiple tasks in a dynamic environment with a proven track record of results.
Strong oral and written communication skills with excellent self-discipline and patience.
Able to work independently.
Exudes professionalism in presentation.
Must be able to read, write, speak, understand, and communicate in the English language.

Physical Demands

Must be able to sit for long periods of time and lift up to 25 pounds.
Must be able to use appropriate body mechanics techniques when performing desk duties.
Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting, and sitting.
Adequate hearing to perform duties in person and over telephone.
Must be able to communicate clearly to patients in person and over the telephone.
Visual acuity adequate to perform job duties, including reading materials from printed sources and computer screens.

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