Jobs in the United States

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Added 1 min ago
Procedure Writer
Edgewater Technical Associates
Carlsbad, NM
Edgewater Technical Associates is seeking qualified candidates for a Procedure Writer opportunity in Carlsbad, NM to support the Waste Isolation Pilot Plant (WIPP).
Added 1 min ago
Project Coordinator
CliftonLarsonAllen LLP
Houston, TX · Nashville, TN · Cleveland, OH · Milwaukee, WI · Cedar Rapids, IA · Atlanta, GA · Phoenix, AZ
Project Coordination & Scheduling: Coordinate project meetings, ceremonies, and working sessions across one or more projects, including calendar management, room/Teams logistics, and agenda…
Added 1 min ago
Business Systems Analyst II (Electronic Pymt Ops)
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…as the subject matter expert that functions similarly as a Project Manager for software implementations. This is a subset of the overall responsibilities which will include multiple…
Added 3 mins ago
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TEXAS STATE SOIL & WATER
Dublin, TX
- $55,000 to $58,000 USD / year
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TDCJ - Maintenance Supervisor I, II, III - Plumber
Texas Department of Criminal Justice - SET
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Data Center Team Lead (Mechanical & Electrical)
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Senior Project Manager - Data Center
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The Project Manager for our Data Center projects is responsible for initiating, planning, executing, controlling, and evaluating construction projects in accordance with scope, budget, and…
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Equipment Specialist
Army Tank-Automotive and Armament Command (TACOM)
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Added 4 mins ago
Equipment Specialist
Army Tank-Automotive and Armament Command (TACOM)
Texarkana, TX
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Sandhills Conservation Technician I (LAWA - 60034103 & 60034131)
North Carolina Wildlife Resources Commission
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Project Manager (Project Manager 3) - Oregon State Hospital, Salem Campus
Oregon Health Authority
United States
Opportunity Awaits, Apply Today! – Project Manager (Project Manager 3) - Oregon State Hospital, Salem Campus
Added 5 mins ago
Software & Tools Engineering Project Manager
Apple
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Hardware Engineering is seeking a seasoned Engineering Project Manager to oversee internal software applications development. We're looking for an individual with a demonstrated command of…
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10 - Staff Engineer, Program/Project Mgmt
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Senior Program Director, Transportation Engineering
Parsons Corporation
Richardson, TX
…increasing our win rate, and building our sales pipeline. The Program Director role will include participating in the Texas strategy development working with our leadership team, client…
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10 - Staff Engineer, Program/Project Mgmt
Celestica
Richardson, TX
The Technical Program Manager is responsible for leading and managing design engineers and other technical engineers working on specific projects. They manage the development,…
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Construction Integration Manager 3
Actalent
Abilene, TX
- $70 to $85 USD / hour
Assist the Integration & Technical Infrastructure Manager (ITIM) in managing the lease build from execution to handover.
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Project Advisor - Professional Services (Enhanced Time / Workforce Manager)
ADP
El Paso, TX
- $26.68 to $49.86 USD / hour
Project Advisor – Enhanced Time / ADP Workforce Manager Project Services Team.
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Project Advisor - Professional Services (Enhanced Time / Workforce Manager)
ADP
El Paso, TX
- $26.68 to $49.86 USD / hour
Project Advisor – Enhanced Time / ADP Workforce Manager Project Services Team.
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MEP Quality Program Manager (Data Center Construction) - El Paso
TEKsystems
El Paso, TX
- $80 to $90 USD / hour
The QA/QC Program Engineer will support the site Quality Manager in leading and improving the construction quality program for a large, fast-paced hyperscale data center campus. This role…
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IAM Release Manager
TEKsystems
Irving, TX
- $55 to $70 USD / hour
Release Manager specializes in planning, coordinating, and executing software release processes across multiple teams and environments.
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CES Lead Technical Program Manager
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As a Lead Technical Program Manager in Consumer & Community Banking - Core Engineering Solutions team, you will drive the successful delivery of complex technology projects and programs…
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Sales Solutions Architect - AV
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Author detailed Statements of Functionality (SOFs) defining system capabilities, operational intent, and limitations - the primary technical document guiding project execution
Added 6 mins ago
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Production Supervisor - Installer
RK Industries, LLC
Aurora, CO
- $36 to $42 USD / hour
…careers and grow within the company, to include leadership and technical learning opportunities, we well as our accredited apprentice program: RK University & RK Apprenticeship…
Added 6 mins ago
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Human Resources Analyst or Senior Human Resources Analyst
Chatham, County of (NC)
Pittsboro, NC
- $33.07 to $44.28 USD / hour
Performs professional and technical work in the administration and coordination of assigned human resources programs and services. Work includes supporting recruitment and selection,…

Canopy Standard

Applications Manager

Jackson, MS, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi’s most comprehensive nonprofit provider of children’s behavioral health, educational, and family support solutions. Canopy employs a diverse group of mission-driven individuals committed to honoring the voice of Mississippi children and families. Being an integral part of the Canopy team involves committing to the Core Values that drive our organization forward:

The voice of our children and families always comes first
Relationships matter and our differences make us stronger
We take great joy in service to others
Our families and our communities deserve our very best

Canopy has been recognized as a Great Place to Work® for the fifth consecutive year and is one of only nine companies in Mississippi to earn this certification for 2025–2026. At Canopy, employees are committed to fostering a healthy workplace culture built on trust and driven by a shared mission: helping children thrive and empowering families to overcome extraordinary challenges.

We offer a comprehensive benefits package for all eligible full-time employees. Benefits include, but are not limited to:

Competitive Compensation
403b Retirement Plan with Match
Medical, Dental, Vision Insurance
PTO/Vacation
Employee Wellness Program and Counseling Services

Applications Manager - Position Overview:

The Applications Manager leads the team responsible for the organization’s assigned portfolio of software applications and application platforms.
The role translates organizational priorities into application roadmaps, lifecycle plans, support priorities, and improvement initiatives while managing vendor relationships and coordinating integrations and application changes.
Working with clinical, operational, administrative, and technology stakeholders, the manager supports reliable, usable, secure, and compliant applications that meet organizational needs.

Job Responsibilities:

Lead the assigned application portfolio, including electronic health record (EHR) systems and other clinical, operational, and administrative platforms.
Develop and maintain application roadmaps, lifecycle plans, enhancement strategies, and support priorities for assigned platforms.
Provide direct supervision, establish individual goals and expectations, deliver regular coaching and feedback, address performance concerns, and support staff development, cross-training, mentoring, and continuity of team coverage.
Conduct IT department interviews and make recommendations for new hires, consultants and/or replacement personnel.
Plan and allocate team workload across application support, maintenance, enhancements, and projects; balance operational coverage with capacity for approved strategic improvements, establish ownership and delivery expectations, monitor dependencies, and escalate competing priorities or resource constraints.
Provide technical guidance and support to team members in the administration, configuration, troubleshooting, documentation, and improvement of assigned applications.
Partner with organizational leaders and end users to identify opportunities for process improvement, system optimization, automation, and improved user experience.
Document, review, and communicate functional and technical requirements, business rules, workflow impacts, and application dependencies; clarify solution scope, configuration needs, and ongoing support requirements with stakeholders and technical partners.
Provide input to project plans and timelines in order to meet established delivery dates and organizational priorities.
Plan, organize and deliver IT projects aimed at sustaining the company’s business activity.
Establish and maintain standards for application administration, documentation, change control, testing, support processes, data integrity, access/security, and operational reliability.
Coordinate application upgrades, configuration changes, system enhancements, user acceptance testing, release planning, and change management activities.
Adhere to standard compliance procedure for code testing and migration.
Coordinate application integrations, data exchanges, reporting dependencies, and interoperability needs in partnership with technical, data, and vendor resources.
Partner with reporting and analytics resources to define and validate application data requirements, resolve source-system data issues, and support reporting outputs that meet agreed business requirements.
Coordinate user guidance, training resources, and knowledge transfer with business owners, vendors, and support teams to support application adoption and ongoing use.
Manage application vendor and technology partner relationships, deliverables, and support commitments; participate in contract reviews, price negotiations, budgeting, renewals, service evaluations, and support escalations.
Maintain current application inventory and licensing information; review vendor licensing models, license utilization, version currency, and support status to inform budgeting, renewals, and lifecycle decisions.
Ensure assigned applications have documented intake, triage, and prioritization processes; clear support ownership and escalation paths; and administration procedures and monitoring requirements to sustain reliable day-to-day operations.
Ensure monitoring and response coverage for critical application alerts, scheduled processes, and exceptions; coordinate escalation and resolution with appropriate resources.
Coordinate issue resolution and ensure application issues, root causes, resolutions, and follow-up actions are documented through the Help Desk solution.
Be available 24/7 for any critical application system related problems that may arise.
Partner with Infrastructure, Security, vendors, and business owners to document application recovery requirements, dependencies, and procedures and participate in continuity planning and recovery exercises.
Review operational KPIs, support trends, user feedback, and application risks; partner with business owners to evaluate whether application improvements achieve agreed outcomes, including adoption, workflow efficiency, and reduced administrative effort, and drive appropriate follow-up.
Demonstrate effective time management through prioritization, follow-through, and adherence to project, release, and support timelines.
Must be able to communicate effectively with both technical and non-technical co-workers.
Perform other essential functions as assigned.

Skills Preferred:

Experience leading application-enabled process improvements and evaluating results through measures such as reduced manual effort, duplicate entry, turnaround time, error rates, and improved user adoption.
Experience evaluating application portfolios and developing modernization recommendations that address platform reuse, application consolidation, technical debt, scalability, and retirement of redundant or unsupported solutions.
Experience leading AI enablement and adoption, including prioritizing practical application and workflow use cases, evaluating AI-enabled solutions, coaching teams, assessing pilot outcomes, and transitioning successful solutions into supported use within organizational privacy, security, and governance requirements.
Experience designing and implementing workflow automation and self-service capabilities using application configuration, integrations, and low-code/no-code platforms, with attention to access controls, maintainability, and ongoing support.
Experience evaluating application and integration designs across SaaS, cloud, and on-premises environments, including APIs, authentication, data flows, scalability, maintainability, and support requirements.
Experience delivering application improvements incrementally through prioritized backlogs, phased implementation, and user feedback, balancing early business value with security, quality, and supportability.
Working knowledge of application monitoring and production automation support, including logs, operational metrics, actionable alerts, scheduled jobs, automated data exchanges, and exception handling and recovery.
Experience supporting application resilience and recovery planning, including critical dependencies, recovery priorities, vendor recovery capabilities, documented recovery procedures, and participation in recovery exercises.
Preferred experience with enterprise applications, EHR administration and optimization, including clinical documentation, service workflows, and billing interfaces, SaaS systems, SQL/reporting tools, integration concepts, APIs, workflow automation tools, application security/access management, and Microsoft 365/Power Platform or comparable technologies.

Required Qualifications:

Bachelor’s degree in Business Administration, Information Systems, Computer Science, Healthcare Administration, or related field; equivalent combinations of education and relevant experience may be considered.
Three (3) years of experience leading application teams or cross-functional technology initiatives preferred, including responsibility for work coordination, delivery commitments, and stakeholder management; direct supervisory experience preferred.
Minimum of five (5) years of experience within the past ten (10) years, supporting, implementing, administering, or managing enterprise applications, software platforms, technology-enabled business processes, or related systems in a complex organizational environment.
Experience with application lifecycle management, vendor relationship management, system implementation, business process analysis, change management, application support, documentation, testing coordination, and stakeholder engagement preferred.
Working knowledge of reporting concepts, SQL/database concepts, system integrations, data quality, application security, role-based access, and healthcare or human-services technology environments preferred.

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More about this job

Skills

Counselling
EHR
Coaching
Guide staff
Troubleshooting
Documentation
Process improvement
Workflow
Change management
Regulatory compliance
Reporting
Budget management
Prioritization
Technical support
Time management
SQL
Microsoft 365
Microsoft Power Platform
Computer science
Stakeholder management
Business processes

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