Maintenance Assistant

Job Summary Are you a hands-on, dependable individual who enjoys fixing things, working with your hands, and keeping a property looking its best? Join our team as a Maintenance Assistant at Canopy by Hilton Ithaca Downtown! The Maintenance Assistant plays an important role in maintaining the overall appearance, safety, and functionality of our hotel. This position helps ensure that our guest rooms, public areas, meeting spaces, restaurant, and building exterior are clean, safe, comfortable, and in excellent working condition. A major focus of this position is completing preventive maintenance in guest rooms, performing painting and touch-up projects, and addressing general maintenance needs throughout the property. The ideal candidate takes pride in their work, has a positive attitude, and enjoys helping create a great experience for our guests.

Key Responsibilities

Guest Room Maintenance & Preventive Maintenance

• Perform scheduled preventive maintenance inspections and repairs in guest rooms to ensure everything is in proper working order.
• Inspect guest rooms for maintenance issues, including plumbing, lighting, electrical fixtures, furniture, walls, doors, and HVAC systems.
• Complete guest room painting, touch-ups, drywall repairs, and general upkeep as needed.
• Respond promptly to guest room maintenance requests and work orders.
• Help ensure rooms are properly maintained and ready for guest arrivals.

General Hotel Maintenance

• Perform routine maintenance and repairs throughout the hotel, including public areas, meeting rooms, restaurant, back-of-house spaces, and exterior areas.
• Complete painting projects, wall repairs, drywall patching, and general cosmetic improvements.
• Perform minor plumbing repairs, including toilets, sinks, faucets, and fixtures.
• Assist with minor electrical, mechanical, and HVAC repairs within the scope of training and authorization.
• Maintain hotel equipment, furniture, doors, hardware, and fixtures.
• Assist with maintaining kitchen, laundry, and other hotel equipment.
• Help with exterior property upkeep, including seasonal maintenance, snow removal, and general grounds care.

Preventive Maintenance & Safety

• Assist the Chief Engineer with the hotel's ongoing preventive maintenance program.
• Complete scheduled maintenance assignments in accordance with brand standards.
• Maintain accurate maintenance logs and update work orders and tracking systems.
• Identify and report maintenance concerns, safety hazards, and items requiring additional attention.
• Follow all safety procedures and properly use tools, equipment, and protective gear.
• Assist with preparing the property for inspections and ensuring compliance with applicable safety standards.

Teamwork & Guest Service

• Maintain a professional and friendly attitude when interacting with guests and coworkers.
• Respond courteously to guest maintenance concerns and communicate with the appropriate departments.
• Work closely with the Chief Engineer, housekeeping, front desk, and other hotel departments.
• Take pride in maintaining a welcoming, comfortable, and well-maintained hotel environment.
• Demonstrate a willingness to go above and beyond to create a great guest experience.

Additional responsibilities may be assigned as needed by management. What We're Looking For

• Previous maintenance, painting, building repair, or handyman experience preferred.
• Experience with hotel maintenance is a plus, but not required.
• Basic knowledge of painting, drywall repair, plumbing, and general building maintenance.
• Ability to perform preventive maintenance and identify potential maintenance issues.
• Strong attention to detail and pride in completing quality work.
• Dependable, organized, and able to work independently as well as part of a team.
• Positive attitude and willingness to learn new skills.
• Ability to communicate professionally with guests and coworkers.
• High school diploma or equivalent preferred. Technical or vocational training is a plus.

Physical Requirements

• Ability to stand and walk for extended periods throughout the shift.
• Ability to lift and carry up to 50 lbs.
• Ability to bend, kneel, reach, climb ladders, push, and pull as needed.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to safely operate basic maintenance tools and equipment.

Why Join Our Team? At Canopy by Hilton Ithaca Downtown, our team members help create memorable experiences for every guest. As part of our maintenance team, you'll have the opportunity to make a visible difference every day by keeping our hotel comfortable, attractive, and running smoothly. If you're dependable, hands-on, and take pride in a job well done, we'd love to meet you! Baywood Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.