Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
Clinical, Supervisor
Acentra Health, LLC
UNAVAILABLE
Added just now
CT
Budget Coordinator
Confederated Tribes of Grand Ronde Employment Opportunities
Grand Ronde, OR
- $90,630.26 USD / year
Must have knowledge of banking regulations and cash management · Must have knowledge of Generally Accepted Governmental Accounting Principles
Added just now
SI
RF Hardware Engineer
Specs Inc.
Boulder, CO
- $133,000 to $235,000 USD / year
To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week
Added just now
FP
Outside Sales Representative
FourPoint People
Brentwood, TN
- $45,000 to $55,000 USD / year
Comfortable using CRM tools and basic office software.
Added just now
PD
Senior Cybersecurity Engineer
PitchBook Data
Seattle, WA
- $187,179 USD / year
***4 days in office, 1 day remote/telecommuting
Added just now
Urban/Senior Planner (FT - Hybrid)
CSG Consultants
Irvine, CA
Accordingly, employees assigned to positions requiring business-related driving must possess and maintain a valid driver's license
Added just now
Urban/Assistant Planner (FT - Hybrid)
CSG Consultants
Irvine, CA
Accordingly, employees assigned to positions requiring business-related driving must possess and maintain a valid driver's license
Added just now
SPEECH LANGUAGE PATHOLOGIST (SLP) **2 POSITIONS AVAILABLE**
Phoenix Union High School District 210
Phoenix, AZ
Skill in operating a personal computer utilizing a variety of software applications.
Added 1 min ago
Marketing Support Coordinator
Fit Franchise Brands
Manalapan, NJ
Your main focus will be managing GoHighLevel, the software 60+ fitness businesses use to track prospective members and automate follow-up. You’ll build and maintain workflows that send…
Added 1 min ago
Technical Project Manager, Auth
zerohash
New York, NY · Chicago, IL
…role in executing and delivering complex, cross-functional software projects aligned with our product roadmap. You'll serve as the connective tissue between Engineering, Product, and other…
Added 1 min ago
BC
GIS Parcel Mapper
Bayfield County
Remote, United States
- $23.58 to $24.89 USD / hour
D. Proficiency in Esri ArcGIS software, including ArcGIS Pro, GIS editing tools, geodatabases, and GIS data management.
Added 2 mins ago
WC
IT Director
Williston, City of (FL)
Williston, FL
- $57,907.2 to $87,443.2 USD / year
The employee must reside within 30 minutes of City Hall (50 NW Main Street) · Must possess a valid driver's license
Added 2 mins ago
KC
Deputy Director - Health Services
Kenosha County
Kenosha, WI
- $97,323 to $115,861 USD / year
Utilize data analysis and data visualization software, such as PowerPivot, SAS or Tableau, to correlate, integrate, analyze, and interpret various types of information
Added 2 mins ago
Client Advisory Services (CAS) Accounting Manager (Post-Close Acquisition Expertise)
Mowery & Schoenfeld LLC
Lincolnshire, IL
…(NWC) true-ups, post-acquisition accounting system design and software implementations, and post-close accounting. The ideal candidate brings strong technical accounting knowledge,…
Added 2 mins ago
Senior Audit Associate
Mowery & Schoenfeld LLC
Lincolnshire, IL
Highly developed software and Microsoft Suite skills
Added 2 mins ago
Audit Manager
Mowery & Schoenfeld LLC
Lincolnshire, IL
Highly developed software and Microsoft Suite skills
Added 2 mins ago
HL
Key Carrier
Homegoods LLC
Columbia, SC
- $14.75 to $15.25 USD / hour
Key Carriers must have open availability, including nights and weekends
Added 2 mins ago
HN
Dealer Experienced Service Advisor
Hudson Nissan of Charleston
Charleston, SC
- $100,000 to $150,000 USD / year
Customer Relationship Management (CRM) Software Experience.
Added 2 mins ago
Software Development Engineer II, Amazon Foundational Security Services
Amazon.com Services LLC
Seattle, WA
…security solutions at Amazon’s massive scale. We are looking for a Software Development Engineer to help innovate and build new services from the ground up that will make security and…
Added 2 mins ago
Senior Software Engineer, AI & Strategic Partner Engineering
Amazon Development Center U.S., Inc.
Seattle, WA
Agentic AI and large language models are shaping how enterprise software gets built, deployed, and operated at scale. We're hiring a Senior Software Development Engineer to lead that…
Added 2 mins ago
Software Development Engineer - ML, Prime Video Personalization, Harmonia Optimizer
Amazon.com Services LLC
Seattle, WA
We are looking for a Software Development Engineer who is results-oriented, data driven, innovative and passionate at creating new comprehensive customer engagement services/solutions.…
Added 2 mins ago
Software Development Engineer, PV Ads GEM
Amazon.com Services LLC
Seattle, WA
Work in an agile environment to deliver high-quality software
Added 2 mins ago
Energy Strategy - Carbon Free Energy Procurement
Amazon Data Services, Inc.
Seattle, WA
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with…
Added 2 mins ago
Software Dev Engineer II, Prime Video Ads
Amazon.com Services LLC
New York, NY
We are looking for a passionate and talented iOS Software Development Engineer who has experience building world-class mobile apps. You will be responsible for developing innovative…
Added 2 mins ago
Sr Manager, Software Development, Ads AI Core Services
Amazon Advertising LLC
New York, NY
As a Sr Manager, Software Development, you'll assemble and mentor a team of engineers to solve complex technical and business challenges while owning the evolution of systems that process…

Canals

Customer Success Manager

Remote, United States

Apply on jobs.ashbyhq.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

ABOUT CANALS

Canals builds software for wholesale distributors, helping them operate more efficiently through automation and AI.

Our customers are the companies responsible for moving the materials that power the real economy; electrical supplies, plumbing products, roofing materials, HVAC equipment, and more. Every day, thousands of people rely on Canals to help process orders, manage purchasing, handle accounts payable, and streamline critical business workflows.

We're a profitable, rapidly growing company with a team of roughly 140 people distributed across North and South America. We care deeply about building great products, hiring exceptional people, and creating an environment where talented individuals can do the best work of their careers.

THE ROLE

We’re hiring a Customer Success Manager to help our customers scale successfully on Canals. Our customers rely on our platform to automate their most critical workflows - and we’re growing fast.

You’ll own the full post-sale relationship for a portfolio of accounts - leading onboarding, training, adoption, and renewals. This role blends relationship management with technical problem-solving and strategic enablement, ideal for someone who loves helping teams embrace new technology and scale with confidence.

At Canals, you’ll be empowered to contribute to the formation of new systems, playbooks, and protocols as we continue to grow. If you thrive in fast-moving environments, enjoy simplifying complex systems for non-technical users, and get energy from seeing your customers succeed, this role is for you.

WHAT YOU’LL DO

Own a portfolio of customer relationships, driving adoption, retention, and renewals.
Lead onboarding and customer training sessions to ensure quick, confident rollout across teams.
Monitor usage and engagement metrics to identify adoption gaps, expansion opportunities, and renewal risks.
Partner with Product and Engineering to surface customer insights and resolve issues efficiently.
Facilitate regular business reviews to demonstrate ROI and align on future goals.
Contribute to the creation and evolution of scalable systems, playbooks, and processes as we grow.
Champion a customer-first mindset across Canals, ensuring every customer interaction reflects our values.

WHAT YOU'LL BRING

Typically, 5-8 years in Customer Success for a B2B SaaS product.
Experience working in an early-stage startup and building playbooks, processes, or systems from scratch.
Demonstrated success driving product adoption, utilization and training end users.
Proven experience owning renewals and driving retention across a book of business.
Comfortable navigating ambiguity and taking initiative to create clarity and structure.
Strong communication and relationship-building skills across all levels of an organization.
Comfortable explaining technical concepts to non-technical audiences.
Organized, analytical, and proactive - you spot risks early and act quickly.
Experience supporting B2B or enterprise customers preferred.

BONUS POINTS

You’ve supported the launch or rollout of new products or features, helping define success metrics and feedback loops.
You have experience working with non-technical customers in industrial, logistics, or supply-chain environments.
You’re passionate about AI, automation, or operational efficiency in complex business systems.

WHY JOIN CANALS

We're building software that solves real problems for an industry that keeps the world running. Our customers rely on our platform every day to operate their businesses.

We've found strong product-market fit and continue to grow quickly, creating opportunities for people who want to have a meaningful impact on the trajectory of a company.

We believe great people build great companies. That's why we invest heavily in hiring, development, and creating an environment where talented individuals can do the best work of their careers.

You'll work alongside ambitious, thoughtful teammates who care deeply about what they do, challenge each other directly, and have a lot of fun along the way.

We value ownership, transparency, and continuous improvement. Good ideas can come from anywhere, and people are trusted to make things happen.

We're remote-first, flexible, and distributed across North and South America, bringing together talented people from a wide range of backgrounds and experiences.

Canals.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age.

Apply on jobs.ashbyhq.com About employer

More about this job

Skills

Onboarding
Problem solving
Customer relations
Customer insight
Communication skills
Relationship building
Logistics
Supply chain management

Report this job

Jobs in the United States

Clinical, Supervisor

Budget Coordinator

RF Hardware Engineer

Outside Sales Representative

Senior Cybersecurity Engineer

Urban/Senior Planner (FT - Hybrid)

Urban/Assistant Planner (FT - Hybrid)

SPEECH LANGUAGE PATHOLOGIST (SLP) 2 POSITIONS AVAILABLE

Marketing Support Coordinator

Technical Project Manager, Auth

GIS Parcel Mapper

IT Director

Deputy Director - Health Services

Client Advisory Services (CAS) Accounting Manager (Post-Close Acquisition Expertise)

Senior Audit Associate

Audit Manager

Key Carrier

Dealer Experienced Service Advisor

Software Development Engineer II, Amazon Foundational Security Services

Senior Software Engineer, AI & Strategic Partner Engineering

Software Development Engineer - ML, Prime Video Personalization, Harmonia Optimizer

Software Development Engineer, PV Ads GEM

Energy Strategy - Carbon Free Energy Procurement

Software Dev Engineer II, Prime Video Ads

Sr Manager, Software Development, Ads AI Core Services

Contact us

Work requirements

Jobs in the United States